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The Orchid Hotel

4.0 star property

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Photo gallery for The Orchid Hotel

Dinner served
Lobby lounge
Reception
Executive lounge
Simply Twin | 1 bedroom, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
34 Gervis Road, Bournemouth, England, BH1 3DH
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth Pier
    ‪12 min walk‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, soundproofing

Classic Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Luxury Suite, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, in-room safe, desk, soundproofing

Family Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Simply Single

Simply Single | 1 bedroom, in-room safe, desk, soundproofing

Simply Single

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Simply Twin

Simply Twin | 1 bedroom, in-room safe, desk, soundproofing

Simply Twin

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic King

1 bedroom, in-room safe, desk, soundproofing

Classic King

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Orchid Hotel

Sandy fun near Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a garden are on-site. Housekeeping is available on request.
The Orchid Hotel offers 31 accommodations with espresso makers and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Orchid Hotel. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and a terrace
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Russell-Cotes Art Gallery and Museum and Bournemouth Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Orchid Hotel also features a terrace, a garden, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
N.34 Restaurant – This restaurant only serves dinner.

Languages

English, Greek, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 15 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: GBP 14.95 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • N.34 Restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Cots (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 14.95 for adults and from GBP 7 for children
  • Self-parking fee: GBP 15.00 per night
  • Late check-out fee: GBP 10
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Orchid Hotel Bournemouth
Orchid Bournemouth
The Orchid Hotel Hotel
The Orchid Hotel Bournemouth
The Orchid Hotel Hotel Bournemouth

The Orchid Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

ANDREW

Good location in Bournemouth.

Check in was OK. Requested second room key, but never received one over duration of stay. Smallish room, but adequate for purpose. Convenient location, close to beach and town centre. Quiet, in off season. Paid parking only.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Stayed 3 nights in Feb 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at. The room was very comfortable and tidy. The staff were excellent and helpful. It is a short distance to the beach and shops. I would definitely recommend this hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

mark

Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Not good

After booking through booking. Com we paid in full. The next day we got a message from the hotel stating we need to pay £10parking for 1 night .this was not declared by our booking.i rang the hotel and they told me that if a booked direct its free!!! The customer is being mugged after settling the payment the day after . This is bad muggy practice. Then asked to take £50 against damage,the carpet in the room was already badly stained and the walls marked. This was our 3rd stay ,not again while this is way we are treated.
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Disappointing stay

The check in was lengthy and complicated due to how we had booked on line but then sorted . The car park fee is far too much was cross about this x The room was fine but no lift working ! Hardly any staff about to help with questions once booked in x The carpet in our room looked old and stains in places and window blind broken Room 205 . Fortunately we had eaten out at lunch time as people waiting for their early evening meal were let down as apparently the Chef had left in an emergency ! No one at the bar to serve only one receptionist on trying to check in deal with the bar and make soup/sandwich for one couple who had booked a meal she rang to cancel the others ! I felt very sorry for her as clearly she was stressed . The bar didn’t have many supplies of draft beer or cider no nibbles at all which a few people asked for as no food available x So there were quite a few things not good there x just seemed there were not enough staff at all . Breakfast was ok but buffet style only so food had been cooked for quite a while and one man got his money back as they ran out of bacon ! Looking back at your reviews these are common factors over the last few months and clearly nothing has been done to rectify any of these problems x I stayed there a few years ago and it was first class but won’t be returning unless it gets better such a shame as it’s a lovely small hotel the staff that were there were very pleasant but clearly not happy! You will lose custom soon!!
Stayed 1 night in Feb 2025

4/10 Poor

Linda

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Not until you booked that a £10. parking charge was incurred. Wanted a £50 security deposit but if on your credit the return would not be given until 7-21 business working days unless you paid cash restaurant was closed pm overpriced bar prices, lift out of order, no offer of assistance with luggage which we had to carry upstairs and along distance to room. My husband being 81 and myself 70 so a bit of a struggle. Room carpet full of stains. Slight issue with shower. No bottled water no glasses. Very disappointed shall not be returning, not value for money!!
Stayed 1 night in Jan 2025

8/10 Good

Parag

Stayed 1 night in Jan 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing we have noticed over the years, is the lift has never worked. Air conditioning did not work either so quite cold. Staff friendly. Nice cosy atmosphere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay as always.

We love this hotel so much we have stayed about 5 times in the last couple of years. Lovely staff, clean comfortable rooms. Superb breakfast cooked fresh or Continental if you prefer. Convenient easy walk to town centre's shops, pubs, restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Tera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Clean, comfortable, and a good hotel for the money. We only stayed one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Urmila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at The Orchid Hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Staff & service

Not Good

Couldn't stay as planned due to theft of my passport stopping my travel. Understand the hotel charged for my room but they also charged for meals I didn't have that were prepaid but not part of the "room" charges. Spoke to them and explained, Hotels.com spoke too, but they do not care at all. Overall 0/10 for customer service.
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Clare

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy clean bedroom with a big bathroom

Great location as we were going to a gig at The Old Fire Station. Comfortable and clean room. Large fully equipped bathroom. Very comfortable bed. Fluffy white towels. Couldn't figure out the heating. We didn't raise this issue with the management as we were going out. We left the bathroom door open and the hot radiator there heated up both rooms. Good coffee making facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hannah

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Stayed 3 nights in Nov 2024