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The Orchid Hotel

4.0 star property

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Photo gallery for The Orchid Hotel

Dinner served
Simply Twin | In-room safe, desk, soundproofing, free WiFi
Courtyard
Reception
Daily continental breakfast (GBP 14.95 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
34 Gervis Road, Bournemouth, England, BH1 3DH
  • Bournemouth Beach
    ‪8 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth Pier
    ‪12 min walk‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Classic Double Room

In-room safe, desk, soundproofing, free WiFi

Classic Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | In-room safe, desk, soundproofing, free WiFi

Luxury Suite, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, free WiFi

Family Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Simply Single

Simply Single | In-room safe, desk, soundproofing, free WiFi

Simply Single

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Simply Twin

Simply Twin | In-room safe, desk, soundproofing, free WiFi

Simply Twin

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic King

In-room safe, desk, soundproofing, free WiFi

Classic King

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

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The price is CHF 140
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About this property

The Orchid Hotel

Sandy fun near Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a garden are on-site. Housekeeping is available on request.
The Orchid Hotel offers 31 accommodations with espresso makers and a safe. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Orchid Hotel. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and a terrace
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Russell-Cotes Art Gallery and Museum and Bournemouth Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Orchid Hotel also features a terrace, a garden, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:30 AM.
N.34 Restaurant – This restaurant only serves dinner.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: GBP 14.95 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • N.34 Restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Cots (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 14.95 for adults and from GBP 7 for children
  • Self-parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 10
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Orchid Hotel Bournemouth
Orchid Bournemouth
The Orchid Hotel Hotel
The Orchid Hotel Bournemouth
The Orchid Hotel Hotel Bournemouth

The Orchid Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Urmila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay at The Orchid Hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Travelled with family
Disliked: Staff & service
Not Good
Couldn't stay as planned due to theft of my passport stopping my travel. Understand the hotel charged for my room but they also charged for meals I didn't have that were prepaid but not part of the "room" charges. Spoke to them and explained, Hotels.com spoke too, but they do not care at all. Overall 0/10 for customer service.
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Clare

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy clean bedroom with a big bathroom
Great location as we were going to a gig at The Old Fire Station. Comfortable and clean room. Large fully equipped bathroom. Very comfortable bed. Fluffy white towels. Couldn't figure out the heating. We didn't raise this issue with the management as we were going out. We left the bathroom door open and the hot radiator there heated up both rooms. Good coffee making facilities.
Stayed 1 night in Dec 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hannah

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Stayed 3 nights in Nov 2024

4/10 Poor

Josh

Disliked: Staff & service
Downhill since previous visits
The hotel is more run down than it used to be, it appears to be entering administration. They have introduced additional hidden charges such as parking, breakfast now costs more if you try and book it on arrival. The coffee at breakfast is now out of a conference pump machine rather than a cafetière. The night staff lady was very rude and the “master suite” blind doesn’t close so if you sit in the toilet you can make eye contact with the guests parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the lift out of order is problem for me carry luggages to first floor. The breakfast food are good
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

justin

Stayed 1 night in Nov 2024

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

anthony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I question why I needed to pay £50 to cover "potential damage" to the room ( we are in our 60s!) which we were told, on checkout, that the money is returned to my account "within 10 days". Sounds like a decent way to hold a lot of money on their account across all their rooms. This practice should be prevented. Paintwork was tired.
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable one night stay to see a concert. It was convenient walk from the station and easy to get to the sea front. I am quite familiar with Bournemouth and this hotel was very good value. The room was spacious and the bathroom seemed quite new and fresh.
Stayed 1 night in Nov 2024

10/10 Excellent

MISS HAFIZA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Orchid Hotel! Fabulous :)
Visited Bournemouth for a stress free weekend & stayed at 'The Orchid Hotel for 1 night. Initially had issues trying to cancel a duplicate booking via Hotel.com & wasn't able to get a refund but Chrsyoula at the hotel authorised the refund with Hotel.com and my stress free break started all from there. The welcome was lovely to receive by a smiley Chrysoula. Hotel is nice/clean/pleasantly decorated. Twin room allocated was small however we were of petite stature so no issues. Staff in general are very helpful and accommodating. My phone charger didn't work & a male night shifter provided one straight away. The staff in general were always attentive to our needs. Chrysoula was very friendly & my cousin & I clicked with her straight away. Chrysoula went up & beyond to make our stay comfortable so a big Thank you! We will definitely visit & stay here again. Breakfast is superb! We so wished we had taken pictures as we both felt it was the best breakfast we have seen presented well in a long time. A lot of the major chains do not offer many choices...pineapple/melon cut thinly & perfectly, the oranges were juicy. Hot breakfast was kept heated by a burner under the trays. The hotel stands a short walking distance to the beach and pier. Those who fancy a walk, B'mouth pier to Boscombe Pier is a nice approx 2mile walk along the beach. Weather was perfect considering its October & you must try Chez Freds fish & chips in Westbourne! Shops walking distance so theres something for all!
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mixed experience
We arrived to a modern, clean hotel, and we were fortunate to get a parking spot for £10 for 24 hours. Saturday’s staff were professional and offered great customer service. Our room was modern and clean, with a comfy single bed for our child, and a spacious bathroom, though maintenance issues were noticeable—a missing basin waste cover and a soap dish that was falling off. A major issue was the bedroom door; a large gap at the bottom allowed light to flood in at night, making it difficult to sleep. My husband ended up using cushions to block the light. Breakfast was average, with awkward serving lids and lukewarm coffee from flasks. On Sunday, we encountered an unhelpful checkout experience. When I mentioned the issue with the door, the staff member was dismissive, and her tone came across as passive-aggressive. She also became snippy when I asked if we could leave our car in the car park while we went into town briefly before departure. Fortunately, my husband remembered we still had plenty of time left on our 24-hour parking, so we were well within our rights to leave the car as we had planned. Everyone can have an off day, but a rude attitude towards guests doesn’t feel acceptable, especially in today’s competitive hotel industry. Overall, Saturday was a positive experience, but Sunday’s service left us disappointed.
Stayed 1 night in Oct 2024

6/10 Okay

Daryn

Nice room good pit stop
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort
in travelled to bournmouth form Guildford
i staye dfor two nights the staffwhere very good and helpful whem required.the hotel was fine and the food i had vry good .inwillvisitagaian some time
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the centre of Bournemouth, but still in a quiet neighbourhood and yet so close to the beach and many shops, restaurants
Stayed 1 night in Sep 2024