1st, I was told it was a walk in facility but there was 2 1-step accesses necessary. That's quite a bit for a person with a walker. 2nd, I called my host with a problem locking the door to the unit, along with not being able to pull the plug on the kitchen sink to drain it, and the host did not return my call AT ALL. The unit was nice and nicely laid out. It would have been nice if the coffee was set up. We enjoyed the patio. That's where we played our games. Thanks for the great time.