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Omni Mount Washington Resort & Spa

4.0 star property

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Photo gallery for Omni Mount Washington Resort & Spa

Exterior
Indoor pool, outdoor pool
Exterior
Suite, 1 King Bed (Presidential Wing) | Premium bedding, down duvets, pillow-top beds, in-room safe
Daily buffet breakfast (USD 35 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
310 Mt Washington Hotel Rd, Bretton Woods, NH, 03575
  • White Mountain National Forest
    ‪1 min walk‬
  • Omni Mount Washington Resort Bretton Woods Golf Course
    ‪1 min walk‬
  • Bretton Woods Ski Area
    ‪3 min drive‬
  • Whitefield, NH (HIE-Mount Washington Regional)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Luxury)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Luxury)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Presidential Wing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Presidential Wing)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 2 Single Beds

Luxury Suite, 2 Single Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Suite, 2 Single Beds

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Queen Beds (Corner Vista)

Room, 2 Queen Beds (Corner Vista) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Corner Vista)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Presidential Wing, Balcony or Patio)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Presidential Wing, Balcony or Patio)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Corner Vista)

Free toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed (Corner Vista)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed

  • 20.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Presidential Wing)

Suite, 1 King Bed (Presidential Wing) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Presidential Wing)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Presidential Wing, Picture Window)

Room, 2 Queen Beds (Presidential Wing, Picture Window) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Presidential Wing, Picture Window)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Economy Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds (Parlor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 2 Queen Beds (Parlor)

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Parlor)

Family Room, 1 Queen Bed (Parlor) | Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 1 Queen Bed (Parlor)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 Queen Bed (Former room of Princess Carolyn)

Premier Room, 1 Queen Bed (Former room of Princess Carolyn) | Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 Queen Bed (Former room of Princess Carolyn)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Family Room, 1 King Bed

  • 28 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower | Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Suite, 1 King Bed, Tower

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Presidential Wing)

Free toiletries, hair dryer, bathrobes, towels

Room, 2 Queen Beds (Presidential Wing)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Omni Bretton Arms Inn at Mount Washington

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (454)
The price is CHF 298
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Omni Bretton Arms Inn at Mount Washington

About this property

Omni Mount Washington Resort & Spa

Family ski resort with 9 restaurants
Enjoy the free ski shuttle and an indoor pool at Omni Mount Washington Resort & Spa during the winter, and return in the summer for a round at the resort's golf course.
Omni Mount Washington Resort & Spa offers 269 air-conditioned accommodations with a safe and complimentary bathrobes. Pillowtop beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Bretton Woods resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Omni Mount Washington Resort & Spa. During your stay, you're just a quick walk from White Mountain National Forest. Enjoy features like free WiFi in public areas and a free ski shuttle, plus 9 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine with golf course views at 1902 Main Dining Room, one of the property's 9 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with aromatherapy, body treatments or deep-tissue massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a golf course, 4 outdoor tennis courts and a gym
  • Guests have great things to say about the comfortable guestrooms and the helpful staff
  • Steps from White Mountain National Forest and a 3-minute drive from Bretton Woods Ski Area
  • Free ski shuttle service
  • Dogs welcome for a fee
Have fun with on-site winter activities, including downhill skiing, snowboarding and snow tubing, and in warmer months enjoy a round of golf at the on-site golf course. After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain resort's complimentary ski shuttle. Omni Mount Washington Resort & Spa helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the resort's 3 bars/lounges.

There are 9 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This ski resort also offers outdoor tennis courts, a sauna and a fitness centre. For a fee, parking is available.

This 4-star Bretton Woods resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
1902 Main Dining Room – Overlooking the golf course, this restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Stickney's – Overlooking the golf course, this steakhouse specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Morsels Coffee Shop – This coffee shop serves breakfast, brunch, lunch and dinner. Open daily.
The Rosebrook Bar – This bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
Grille at the Clubhouse – Overlooking the golf course, this restaurant specialises in American cuisine and serves breakfast, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Uncovered parking on site (USD 20 per night)
  • Uncovered valet parking on site (USD 35 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 35 for adults and USD 18 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 9 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1902 Main Dining Room
  • Grille at the Clubhouse
  • Morsels Coffee Shop
  • Stickney's
  • The Rosebrook Bar

Things to do

  • 18-hole golf course
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Downhill skiing
  • Fishing
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Piano
  • Pro golf lessons
  • Pro golf shop
  • Rock climbing
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski storage
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Ziplining

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (29,999 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 November to 1 April:
  • Golf course
  • Tennis courts

Access methods

Staffed front desk

Pets

  • Pets: USD 162.75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 27.13 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 210 per day
  • Resort fee: USD 48.83 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Uncovered self-parking fee: USD 20 per night
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 162.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 27.13 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mount Resort
Mount Washington Omni Resort
Mount Washington Resort
Omni Mount Washington Resort Carroll
Omni Mount Washington Bretton Woods
Omni Mount Washington Resort
Omni Mount Washington Resort Bretton Woods
Omni Resort Washington
Omni Washington Mount Resort
Omni Washington Resort
Mt Washington Hotel Nh
Omni Mount Washington Hotel Bretton Woods
Hotel Mount Washington
Omni Mount Washington Carroll
Omni Mount Washington Resort Bretton Woods
Omni Mount Washington Bretton Woods
Omni Mount Washington
Resort Omni Mount Washington Resort Bretton Woods
Bretton Woods Omni Mount Washington Resort Resort
Resort Omni Mount Washington Resort
The Omni Mount Washington Resort
Omni Mount Washington & Spa
Omni Mount Washington Resort
Omni Mount Washington Resort Spa
Omni Mount Washington Resort & Spa Resort
Omni Mount Washington Resort & Spa Bretton Woods
Omni Mount Washington Resort & Spa Resort Bretton Woods

Omni Mount Washington Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 585 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 106 out of 1008 reviews
Rating 4 - Poor. 73 out of 1008 reviews
Rating 2 - Terrible. 46 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas did not offer much in food choices but within the hotel their was many so it was really all inclusive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely lobby with so many seating areas, fantastic views all around, friendly helpful staff, great room with a view..I love the classic ambiance of this historic Hotel! Thank you!
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Mountain View's
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey, Boscawen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing anniversary at the Omni. The spa is beautiful and has many amenities to enjoy throughout the day, such as the sauna, steam room, and hot tub. We had a wonderful lunch at Stickney's and dinner at 1902. All of the staff were so professional and very pleasant to speak to. Everyone seemed to really enjoy their job. The room was fabulous with the high ceilings and seperate bathtub. We were in the presidential wing which is a bit of a trek, but worth it!
Stayed 1 night in Nov 2024

8/10 Good

Taisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Celine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Sep 2024

2/10 Terrible

Jamie

Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a classic
Stayed 3 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Amenities
Room is extremely hot can’t cool it down keeps getting hotter
Stayed 1 night in Nov 2024

10/10 Excellent

Kuan-Ting

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Tami

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Do not know what the hype is about this place. Way too big. Staff was impersonal. Our room was pretty but worst sleep of my entire vacation. Save your money and stay somewhere else.
Stayed 1 night in Nov 2024

10/10 Excellent

Marlene

Stayed 1 night in Oct 2024

10/10 Excellent

Adrien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with amazing views. For the price you would expect a bit of a nicer room and free parking but this was a great experience overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and friendly. Room was clean and bed very comfortable.
Stayed 2 nights in Oct 2024

8/10 Good

Nicholas

Everything was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

John and Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

8/10 Good

Dong Chan

Travelled with family
Too old
Stayed 1 night in Oct 2024

6/10 Okay

FARAN

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping is terrible. Don’t leave enough towels for the number of guests checked in. Next day, I left a message and still no response. No shampoo in bathroom. Called guest services and they didn’t deliver any either. Building is beautiful but dated and needs serious remodeling. Their signature restaurant (1902) is mediocre at best. Half the wines listed in menu are not available. Most of them are very cheap ones and one would expect better options in an upscale restaurant with a dress code. In fact, their casual restaurant has better food and wine menu. Concierge is a lazy guy who has no clue. Easier to find info on google then get anything meaningful out of him. This place needs a lot of rehab.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great weekend!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind
great time. great location. one of a kind! the only thing I would not do is the breakfast.... two people $70 bucks for a buffet that was not that great.
Stayed 1 night in Oct 2024