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DoubleTree by Hilton Hotel Bristol South - Cadbury House

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Bristol South - Cadbury House

Exterior
Loft, 1 King Bed | Bathroom | Designer toiletries, hair dryer, towels
Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Reception
Breakfast, lunch, dinner served; garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Hot tub

Explore the area

Map
Frost Hill, Congresbury, Bristol, England, BS49 5AD
  • Noah's Ark Zoo Farm
    ‪18 min drive‬
  • Cheddar Gorge
    ‪18 min drive‬
  • Ashton Gate Stadium
    ‪19 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Double Bed

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 37-inch LCD TV with digital channels, Smart TV

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe, Two Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe, Two Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Suite

Panoramic Suite | In-room safe, desk, iron/ironing board, free cots/infant beds

Panoramic Suite

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Loft, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 Double Bed (Deluxe)

  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Connecting Rooms)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Double Bed (Connecting Rooms)

  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Bristol South - Cadbury House

Hotel with 2 hot tubs, in the vicinity of Clevedon Court
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers 132 accommodations with a safe and designer toiletries. 37-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

TheSpa at Cadbury House has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at DoubleTree by Hilton Hotel Bristol South - Cadbury House. During your stay, you'll be close to Clevedon Court. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Marco Pierre White Grill, a steakhouse with garden views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Treat yourself to Thai massages, hydrotherapy or detox wraps at theSpa at Cadbury House
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 5.8 mi (9.4 km) from Clevedon Court and 8.3 mi (13.4 km) from Noah's Ark Zoo Farm
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at the business-friendly DoubleTree by Hilton Hotel Bristol South - Cadbury House. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Marco Pierre White Grill – Overlooking the garden, this steakhouse serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
The Living Room – Overlooking the garden, this restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Marco Pierre White Grill
  • The Living Room

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 to 17.95 per person
  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cadbury Bristol
Cadbury Hilton
Cadbury House
Cadbury House Bristol
Cadbury House Hotel
DoubleTree Cadbury
DoubleTree Cadbury Hilton Bristol
DoubleTree Hilton Bristol Cadbury House
DoubleTree Hilton Hotel Bristol South Cadbury House
Hilton DoubleTree Bristol Cadbury House
DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

DoubleTree by Hilton Hotel Bristol South - Cadbury House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

GERALDINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with beautiful view of the gardens. The spa was awful very dirty
Stayed 1 night in Jan 2025

8/10 Good

Cadi

Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Hotel

Great hotel and facilities but the air con / heating in the room wasn't working so the room was cold
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location near the airport and Clevedon
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely thank you - we'll be back !

Lovely stay, very friendly helpful staff. We will definitely be back again !
Stayed 1 night in Jan 2025

8/10 Good

daniele

Liked: Cleanliness, property conditions & facilities, room comfort

Accessible room

Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Very disappointing stay!!

My room was located on the lower floor (zero) and there was no heating or tv working in the room - I contacted reception who said I could have moved rooms if I wanted to but they didn’t have any ! (Pointless offer) they offered to bring a heater but the tv would not be looked at until the following day. When I asked about my discount I was told I needed to go to reception and register my card before they would put my order through to the kitchen, so I did this. I went to reception the following night to settle my bill so I could leave early the next morning and asked about my Jet2 discount that we are eligible for at all Hilton properties (due to the amount of business we place with Hilton hotels) I was told I would need to see the receptionist on shift the next morning as she did not know how to process it. In the morning there was a note pushed under the door which said my credit card had been declined and I needed to contact reception, when I enquired the payment had gone through and when I asked to settle my food & parking costs I again mentioned my discount and was told ‘you only get it when booked by jet2 directly! I disagreed and said I always pay separately for food, parking and drinks which is also settled on a jet2 company credit card and still get the discount, but she refused to do anything further so I paid and took my receipt and left! My receipt for my accommodation was for £232.40 but £278.00 has been taken from my company card! Not impressed at all!!
Stayed 2 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if had at the right price and very near to airport.
Stayed 1 night in Dec 2024

2/10 Terrible

Jamie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KAYUR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic experience, the staff were nothing but impeccable and the overall stay was excellent! The pool & facilities there were great! The restaurant options was handy to have and of decent quality with MPW. Main negatives were lack of hand towels - seemed to be a shortage in the hotel as other people having this issue. Also doors weren't insulated too well as could hear lots of noise in corridors at night and early morning. The parking fee is also a joke for hotel guests - this should be either free or very good value. 4 nights equalling £40 is a bit of a joke. Overall though, had a really good experience despite being slightly worried with others feedback. Service though was perfect!
Stayed 4 nights in Dec 2024

10/10 Excellent

S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Staff were helpful, the food was amazing and the gym had great equipment!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel but needs updating , dining area very dark. Bar toilets smell every time door is opened and they are in the middle of the bar , with seats looking right in .
Stayed 1 night in Dec 2024

6/10 Okay

Joe

Travelled with partner
Liked: Cleanliness
Beautiful on the outside, average on the inside. The bathroom was dated, bed not overly comfortable and whilst access to the pool & sauna is included, it's very frustrating to not have direct access from the hotel. You have to walk out of the hotel and through the grounds - on a sunny day I'm sure it's fine but not in the winter.
Stayed 1 night in Dec 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing setting

Lovely view from my room. Friendly and professional staff. The gym, steam and sauna facilities were excellent. Great view from my room.
Stayed 1 night in Dec 2024

4/10 Poor

paul

When I booked this hotel I had reviewed a number of properties at a similar price. I chose this one based on details of the spa, pool, and photos. On arrival I was disappointed to find the room was in a corridor with a normal door which meant it was quite noisy. The bathroom was small and the shower was into a bath but the shower head was so close to the wall and the water jet so weak that it meant being stood on the curve of the bath almost lent on the wall. I actually slipped due to the closeness of the bath to the wall. When my wife and I went to the spa we found the pool and indoor jacuzzi, sauna and steam room completely inundated. We went to the outside jacuzzi only to find the water temperate was cool and certainly not a hot tub. Giving that up we went for showers in the spa to find again that the water temperature didn’t get anything more than Luke warm. We booked dinner in the Italian restaurant and despite arriving at the booking time and ordering quickly we had to wait for nearly an hour before the food arrived. I had the Steak Frites but although the rest of the food was hot the steak was just about warm enough to eat. It was all quite disappointing. I travel a lot and use a lot of hotels and this was one I wouldn’t use again.
Stayed 1 night in Dec 2024

8/10 Good

mike

Travelled with family
Liked: Cleanliness, staff & service
Didnt like we paid for a view but got the car park and trees, only one restaurant open and went to go swimming but were never informed children couldnt go until after 10
Stayed 1 night in Dec 2024

10/10 Excellent

Azmara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and accommodating staff. Enjoy the spa, I would have loved to stay longer. The only downside was the view from our room, otherwise excellent. Can’t wait to come back here!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great hotel, nice bed, great staff and brilliant breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money. Friendly staff. Had to pay for parking which is a joke and the family room is tiny but other than that it was great
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024