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Mercure Budapest City Center Hotel

4.0 star property

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Photo gallery for Mercure Budapest City Center Hotel

Children’s activities
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 15 per person)
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Váci utca 20, Budapest, 1052
  • Budapest Christmas Market
    ‪5 min walk‬
  • St. Stephen's Basilica
    ‪9 min walk‬
  • Buda Castle
    ‪17 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪24 min drive‬

Room options

View all photos for Privilege, Comfort Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Comfort Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (With the touch of Budapest)

Superior Room, Multiple Beds (With the touch of Budapest) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Multiple Beds (With the touch of Budapest)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Comfort Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Comfort Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Comfort Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant

Continental Hotel Budapest

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is CHF 141
for 1 room
includes taxes & fees
27 Jun - 28 Jun
Continental Hotel Budapest

About this property

Mercure Budapest City Center Hotel

Riverwalk hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Mercure Budapest City Center Hotel offers 239 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Budapest City Center Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Winestone
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes on foot from Vaci Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Budapest City Center Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Budapest hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10 AM.
Winestone – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Winestone

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (70 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Budapest City Center Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000376

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Budapest City Center Hotel
Hotel Budapest City Center
Hotel Mercure Budapest City Center
Mercure Budapest City Center
Mercure Budapest City Center Hotel
Mercure Hotel Budapest City Center
Accor Budapest City Center
Mercure Budapest City Hotel Budapest
Mercure Budapest City Center
Mercure Budapest City Center Hotel Hotel
Mercure Budapest City Center Hotel Budapest
Mercure Budapest City Center Hotel Hotel Budapest

Mercure Budapest City Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brad

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sulaiman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

YOSSI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but be aware you have to pre book the airport shuttle.. this was not advertised
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was centrally to everything
Stayed 4 nights in Dec 2024

6/10 Okay

Susan

Stayed 11 nights in Dec 2024

10/10 Excellent

Zachary

Liked: Amenities, property conditions & facilities
The staff was exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

sami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Imran

Business traveller
Disliked: Staff & service, room comfort

Pay for the location, not for the amenities/stay!

For someone that enjoys the proximity to the city centre & central locations, this property certainly checks the box.. and next to staff courtesy, everything good stops short (and this coming from an Accor ALL member!) Despite being put up in a so-called 'superior' category room (view from room in pic attached), the amenities were anything but.. toiletries/basics were skim (no moisturizer even), room slippers only provided in 'higher' room categories, no iron/board in room for safety reasons (although I've seen this provision in other properties as well, so not too surprised) and housekeeping was non-existent at times, when on 1-2 days, room was not even cleaned or replenished, with 0 effort to even try otherwise. For a similar (or lower) price, you're probably better off choosing Ramada next door, which offers a similar room, but with all of the amenities missing at Mercure, including much better breakfast offering :)
Stayed 4 nights in Jan 2025

10/10 Excellent

Miriam, hialeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, the staff was incredible! I will recommend to all my friends!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

City centre hotel, walk out onto a main street. Clean, comfortable and a good breakfast.
Stayed 3 nights in Dec 2024

8/10 Good

wassim

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel in good location

Enjoyed our stay. Only problem for us were the pillows. Very uncomfortable, both hard and very big
Stayed 3 nights in Dec 2024

4/10 Poor

Ciaran

Travelled with family
Disliked: Property conditions & facilities, room comfort

Good location … but !

Reception welcome was ok , room was very poor , had to change room as the entire wall of the bathroom on the bedroom side was flaking with debris on the carpet and the corner edge coming off , seems to be a water leak inside the wall . Couldn’t believe the room was even let to a guest . Shower door didn’t close , water all over the bathroom floor . Bathrooms were small . Internet intermittent in the bedrooms . On the plus side , breakfast was good , service team attentative , the lounge access was a nice touch , comp Prosecco each evening with nibbles . Hot water for tea only reached 60 degrees in the restaurant . Location is great , walking distance to everywhere
Bathroom wall
Dampness
Shower door
Nibbles in lounge
Stayed 4 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice hotel and everyone was very nice and great breakfast
Stayed 4 nights in Nov 2024

8/10 Good

Paul Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great location!
Stayed 2 nights in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay for the Christmas markets. Was surprised the premium room had no view and a Bath not a walk in shower but that may have been my mistake when booking. There are entrances on both sides of the hotel, our taxi driver sent us to the pedestrian precinct to enter- we could have walked in from the road drop off.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was super helpful and breakfast was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Peadar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property which was central to a lot of tourist areas. Staff very friendly and room cleaned every day. Would wholly recommend!
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024