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Promenade City Hotel

3.0 star property

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Front of property
Reception
Front of property
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vaci Street 22, Budapest, 1052
  • Vaci Street
    ‪6 min walk‬
  • St. Stephen's Basilica
    ‪10 min walk‬
  • Buda Castle
    ‪20 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Double with Extra Bed

Standard Double with Extra Bed | In-room safe, desk, soundproofing, rollaway beds

Standard Double with Extra Bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, soundproofing, rollaway beds

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, soundproofing, rollaway beds

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Reception

H2 Hotel Budapest

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1666)
The price is CHF 201
for 1 room
includes taxes & fees
4 Apr - 5 Apr
H2 Hotel Budapest

About this property

Promenade City Hotel

Hotel with a 24-hour front desk, a short walk to Budapest Christmas Market
This hotel features concierge services, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Promenade City Hotel offers 45 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Budapest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Promenade City Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes on foot from Vaci Street
  • Airport shuttle service available for a fee
Promenade City Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Promenade City Hotel also features dry cleaning/laundry services, express check-in, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Budapest hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; HUF 4,500 for adults and HUF 4,500 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HUF 6900.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HUF 4500 for adults and from HUF 4500 for children
  • Airport shuttle fee: HUF 18000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: HUF 18000 (one-way), (up to 12 years old)
  • Rollaway bed fee: HUF 6900.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Promenade City Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000068

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 stars.

Property is also known as

Hotel Promenade
Promenade City
Promenade City Hotel
Promenade Hotel
Promenade Hotel Budapest
Promenade City Hotel Budapest
Promenade City Budapest
Promenade City Hotel Hotel
Promenade City Hotel Budapest
Promenade City Hotel Hotel Budapest

Promenade City Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 491 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ashley, Sydney

Travelled with partner
Liked: Staff & service, property conditions & facilities
Well located hotel close to transport, dining options and shopping. The bathroom leaked a lot so we couldn’t keep things in there dry, but the room was a good size.
Stayed 1 night in Dec 2024

10/10 Excellent

cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money right on the high street. Location is very walkable to everywhere. Beds comfy. Modern bathroom.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Everything was great, very good location in city centrum. Room was spacious, clean, little bit cold when we arrived but there is AC. Good breakfast and it wasn´t crowded. They also provide luggage stroage. All the staff were very nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 4 nights in Nov 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay in Budapest
All the staff that we encountered were friendly and very helpful. The hotel was situated on one of the main streets, making it easy to access public transport, shops and restaurants. It was an ideal location, and check-in/out was simple and easy. The room was great - high ceilings and a great amount of space. We really enjoyed our stay there, and would recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Junyong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accomodating, housekeeping is daily, good breakfast, great location for dining, shopping and transportation. Walkable to top attractions. Minor complaint is we can hear the elevator go up and down as our room was across it. Also, watch for the shower as water can spill on the floor.
Stayed 3 nights in Oct 2024

10/10 Excellent

LIsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! I'm sorry I don't have names but the gentleman who checked us in offered us a room early. The next day a different desk worker booked us tickets for Vienna. Our last day, upon checkout, I showed the woman at the desk a message we got from the train. She looked on line and determined our train was cancelled due to flooding. She helped us coordinate a ride to Vienna with our taxi driver. All of these staff members helped us tremendously and lessened our stress! The location, rooms, and breakfast was all wonderful too. If I return to Budapest I would definitely stay again! I will also suggest to anyone I know who is going here!
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we were next to elevator which was loud and noisy
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Travelled with partner
Very centric but a bit loud overnight
Stayed 3 nights in Sep 2024

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were remarkable, breakfast was wonderful and plenty to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient location on main shopping street. We walked to all locations we visited rather than use public transport. We had a large room on 6th floor so had no problems with noise, plus we kept windows closed and ac on due to heat wave when we visited. Breakfast room was very small so gets very busy at peak times. Breakfast was good, continental with cooked items. The staff were very helpful, booked us taxi to train station. We certainly will return to Budapest and would not hesitate to stay at promenade city again
Stayed 4 nights in Aug 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant ask for a better location if you are in Budapest..walkable everywhete around the city center very close to river and streets full of restaurants..we had a great time..good breakfast too
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location, clean and tidy. Good size room
Stayed 1 night in Aug 2024

8/10 Good

Robert F

Breakfast was ok, very busy at times only limited seating. Location was perfect.Shower/bath was a very odd configuration
Stayed 3 nights in Aug 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Stayed 3 nights in Jul 2024

10/10 Excellent

Parker

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great price! Breakfast was very good and was included. Housekeeping was done every day and the AC worked great. The location was prime and very walkable. Only complaint was the showers leak a ton when you use them. Overall highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexei

Stayed 3 nights in Jun 2024

10/10 Excellent

Alberto, Jersey City

Stayed 2 nights in Jun 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 5 star hotel, but it is decent, comfortable, and centrally located. The breakfast was very good and Dora took the time to explain many things upon our arrival.
Stayed 3 nights in Jun 2024