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The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior detail
Lobby sitting area
Exterior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area | TV

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Honeymoon Room | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Best Inn & Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (2936)
The price is CHF 94
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Best Inn & Suites

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 572 out of 1386 reviews
Rating 8 - Good. 220 out of 1386 reviews
Rating 6 - Okay. 232 out of 1386 reviews
Rating 4 - Poor. 151 out of 1386 reviews
Rating 2 - Terrible. 211 out of 1386 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Albert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel look great on website. But when we got to our rooms, they were very musky. Our kids room had a leak in the bathroom feom the room above. And our room had roaches. Very bad experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Rashad

Stayed 1 night in Dec 2024

2/10 Terrible

Munguh

I didn't stay here because the customer seevice representative was very rude during check in
Stayed 4 nights in Dec 2024

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Christel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Check In
The hotel charged me twice for security deposit and then told me I would have to wait for my bank to release the funds. It was their error because they put me in a room that was occupied by a guest and then had to reassign me a room. The receptionist acted like I had no reason to be upset after walking in on another guest. Never again!
Stayed 1 night in Dec 2024

2/10 Terrible

Miguel, Hayward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible I highly don’t recommend anybody staying here. Unsafe, dirty and rude customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Stayed 2 nights in Dec 2024

8/10 Good

Katina, Hawthorne

Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Rina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nearby dining options such as Starbucks, Porto’ and much more.
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went so smooth
Stayed 2 nights in Dec 2024

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk male was very friendly and polite.
Stayed 1 night in Dec 2024

8/10 Good

Nikki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff were very friendly and professional.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, amenities
We got the family suite and when we arrived, first thing we did was check the beds and to see how the sofa bed looked. The mattress had multiple large blood stains. It was nasty. I asked the guy at the front desk if he could help me and he said no, the only thing he could do was give me a refund. Being that we came for a long way and arrived at midnight, I didn’t want to try to find another room somewhere else. He ultimately switched me rooms after saying there was no other rooms. The one I was switched to had a sofa bed without large stains. We made it work but probably wouldn’t stay there again.
Stayed 3 nights in Dec 2024

4/10 Poor

George

Stayed 1 night in Nov 2024

6/10 Okay

Sergio

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is run down quite dated. You can hear everything in the next room. The door has a gap let’s a draft in. The cleanliness was average but not great. The bed was not good mattress was lumpy and the comforter was paper thin. The air conditioner was ancient and took forever to cool or heat.
Stayed 3 nights in Dec 2024

8/10 Good

Amalia

Stayed 4 nights in Dec 2024

10/10 Excellent

Santos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Santos

Stayed 1 night in Dec 2024

2/10 Terrible

Adam

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ghetto, outdated, creepy , dirty
Stayed 2 nights in Dec 2024

4/10 Poor

sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
I guess I got what I paid for, never again
Bathroom was moldy and it had roaches crawling in the bathroom on the sick
This was in the room filthy and bathroom was moldy
Cover in cockroach poop
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffery, Victorville

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with family
We enjoyed our stay here. The staff was friendly. The room was nice. Would stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities
Our room needed lots of attention.
Let me preface that this is an older hotel that they have re-named and are trying to refurbish. However, some rooms should be closed until they finish. We were there one night to do the Pirate Adventure Dinner across the street. When showering in the morning, I discovered what appeared to be wood rot and mold under an attempt to re-paint. Also, the tub had a dip near the drain that is wood rot underneath. There were lots of people walking around and doors open - making us feel that this was a facility used for voucher stays for homeless. I have no problem with that, but it makes for a noisy experience. The staff were arguing about policy at the front desk at check in - making me wait. For the price, I expected a little more.
Stayed 1 night in Dec 2024