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Best Western on the Avenue

2.5 star property

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Lobby
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom sink

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Kleinhans Music Hall
    ‪11 min walk‬
  • Buffalo and Erie County Naval and Military Park
    ‪3 min drive‬
  • KeyBank Center
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Wyndham Garden Buffalo Downtown

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1436)
The price is CHF 138
for 1 room
includes taxes & fees
17 Jun - 18 Jun
Wyndham Garden Buffalo Downtown

About this property

Best Western on the Avenue

Hotel with free breakfast, a quick walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site. Housekeeping is available on request.
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western on the Avenue. During your stay, you're just a quick walk from Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Buffalo hotel.

Guests are served a free full breakfast daily from 7 AM to 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Stayed 1 night in Feb 2025

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS HOTEL, SABE YOUR MONEY!!!!! I rented the jacuzzi suite for a romantic getaway for $420 they pushed our checkin back half an hour because they were behind to clean. If i could give the cleanliness a negative score I would. Garbage piled up high in the corners of the elevator (food wrappers,old food,dirt) when we arrived at our floor things got worse. The floors were stained and sticky garbage was piled up outside every room and remained there until we checked out. There were people napping in the hallways leaving more garbage thrown about. Aside from this one of the more alarming sights was a large hvac grate in the ceiling dripping black mold down the wall. In fact the black mold could be smelled the second the elevator doors opened. The room was horrible not even the bare minimum of cleaning was done. Drawer next to the bed was full of hair ashes and marijuana pieces. The jacuzzi tub was broken the seal pushed from the handle. The tub itself covered in sticky red stuff and had hairs all over it. To make matters worse it appeared that the people napping in the hallways enjoy a nice game of pounding on doors and sprinting down the hall till 3am over and over again. So all in all this has been the WORST experience ive ever had at a hotel, if youre looking for sleepless nights a good chance of getting sick from mold and the cleanliness of a stable this os the hotel for you. Oh did I mention this wonderful one night stay cost $420 pictures will be posted
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, good location
Stayed 2 nights in Feb 2025

10/10 Excellent

William, Baldwinsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Nice stay

Stayed for a show, easy parking and friendly staff. Room was clean
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a great price!

We really enjoyed our stay at Best Western on the Avenue. The rating was only a 2 or 2.5 star, but we found it to be totally acceptable. The room was spotless and the breakfast offered in the morning was very nice. I'd stay here again in an instant!
Stayed 1 night in Jan 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast & staff
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

daniel

Stayed 1 night in Dec 2024

8/10 Good

Guangye

Stayed 3 nights in Jan 2025

6/10 Okay

Georgia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty

2/10 Terrible

Jasmine

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good. Comfortable, clean, people were kind and helpful. Bf food was very good.
Stayed 1 night in Dec 2024

10/10 Excellent

Medine

Travelled with partner
Liked: Staff & service
We had a pleasant stay at Best Western in the Avenue. The reception staff were both kind and professional, setting a welcoming tone from the start. The rooms were clean, well-maintained, and equipped with newer amenities, offering a comfortable and modern experience. Overall, it was a great choice to stay on New Year’s Eve.
Stayed 1 night in Dec 2024

10/10 Excellent

Brianna

Stayed 1 night in Dec 2024

6/10 Okay

Hannah

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good sized room with an extra chair and a desk w/chair. Lots of pillows. Small fridge, microwave and a big TV. A lot of free parking. The breakfast was fantastic.
Stayed 1 night in Dec 2024

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is basic. They could do a better job cleaning.
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024