4/10 Poor
Amear
Travelled with family, Business traveller
27 Feb 2025
Disliked: Amenities, property conditions & facilities
My stay at La Quinta could have been an okay experience. For the most part, the hotel was clean and the staff were kind. The pool was extremely cold, but saltwater which is always nice. I have had ALOT of hot hotel breakfasts, but this one was mediocre. There were not a lot of options and some of the things tasted weird or were overcooked. Given all that, I would say that the hotel itself is "Okay".
However, my experience was made terrible by the fact that even though the rooms are advertised as sound proof on Expedia, they are NOT soundproof. Unfortunately, we were placed beside another family, and the walls are so thin, we could hear their TV, kids screaming and the father yelling profanities until past 1 am in the morning. We called the night reception multiple times, and at one point the staff member tried to deny that the people were making noise. When we talked to management about the issue, and told her that it was advertised as sound proof she made a face as if I was making it up and I had to show her exactly where it said that (by the way, this is not something we were explicitly looking for in the hotel room, it was just the very first feature advertised on expedia). I will say that management was extremely apologetic about the situation, but being apologetic after the fact does not remedy the fact that my family was awoke many times throughout the night because of a lack of action of their night worker.
Amear
Stayed 1 night in Feb 2025