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Lotte Hotel Busan

5.0 star property

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Photo gallery for Lotte Hotel Busan

43-inch LCD TV with cable channels, TV, pay films
Exterior
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Daily buffet breakfast (KRW 52000 per person)
Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Bar

Explore the area

Map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Seomyeon Street
    ‪3 min walk‬
  • Gwangalli Beach
    ‪21 min drive‬
  • Busan (PUS-Gimhae)
    ‪25 min drive‬

Room options

View all photos for Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite King Double (Fitness, Sauna, Swimming Pool Access for 2)

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe family twin room (free use of swimming pool for 2 people)

Deluxe family twin room (free use of swimming pool for 2 people) | Premium bedding, down duvets, minibar, in-room safe

Deluxe family twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down duvets, minibar, in-room safe

Premier Suite Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe twin room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe twin room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Twin

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room (Swim pool access for 2)

City view

Premier Twin Room (Swim pool access for 2)

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access Included)

Premium bedding, down duvets, minibar, in-room safe

Club Deluxe Twin Room (Club Lounge Access Included)

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe double room (free use of swimming pool for 2 people)

Premium bedding, down duvets, minibar, in-room safe

Deluxe double room (free use of swimming pool for 2 people)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Family Twin (Fitness, Sauna, Swimming Pool Access for 2)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Assigned Upon Check-In

City view

Room Assigned Upon Check-In

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for [Only Foreigner] Visit Korea Giveaway-Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

[Only Foreigner] Visit Korea Giveaway-Deluxe Double

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Room (Club Lounge Access Included)

City view

Club Deluxe Double Room (Club Lounge Access Included)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Premier Double (Club Lounge Access Included)

City view

Club Premier Double (Club Lounge Access Included)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room (Swim pool access for 2)

Premium bedding, down duvets, minibar, in-room safe

Premier Double Room (Swim pool access for 2)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Free Upgrade Promotion] From Deluxe Twin To Premier Twin (pool, fitness, sauna for 2 pax)

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Deluxe Twin To Premier Twin (pool, fitness, sauna for 2 pax)

  • Sleeps 2
  • 2 Single Beds

View all photos for [Free Upgrade]From ClubDeluxe To Club Premier Double(Club Lounge for 1~2,pool, fitness, sauna for 2)

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade]From ClubDeluxe To Club Premier Double(Club Lounge for 1~2,pool, fitness, sauna for 2)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Family Twin Room

  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for [Free Upgrade Promotion] From Superior Twin To Deluxe Twin

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Superior Twin To Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for [Free Upgrade Promotion] From Deluxe Double To Premier Double (pool, fitness, sauna for 2 pax)

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Deluxe Double To Premier Double (pool, fitness, sauna for 2 pax)

  • Sleeps 2
  • 1 Double Bed

View all photos for [Free Upgrade Promotion] From Superior Double To Deluxe Double

Premium bedding, down duvets, minibar, in-room safe

[Free Upgrade Promotion] From Superior Double To Deluxe Double

  • Sleeps 2
  • 1 Double Bed

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About this property

Lotte Hotel Busan

Luxury hotel connected to the convention centre in Busan with 4 restaurants
4 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, an outdoor pool and 2 bars/lounges are on-site.
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

호텔 사우나 has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Lotte Hotel Busan's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Lotte Department Store Busan Main Branch. Enjoy features like free WiFi in public areas, plus 4 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 2 hot tubs
  • Indulge with massages at 호텔 사우나
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a golf driving range
  • Guests have great things to say about the proximity to shopping and the location
  • 7 minutes by car from Nampodong Street and 7 minutes from Gukje Market
  • Airport and train station pick-up shuttle service available for a fee
Lotte Hotel Busan offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A casino, a children's pool, and a health club are also featured at the luxury Lotte Hotel Busan. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Busan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
La Seine – This buffet restaurant serves breakfast, lunch and dinner.
Momoyama – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa – This restaurant specialises in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 52,000 for adults and KRW 28,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square feet of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 60500.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 52000 for adults and from KRW 28000 for children
  • Airport shuttle fee: KRW 60000 per room (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lotte Hotel Busan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests should note that the fitness facility is closed the 4th Wednesday of every month.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1333 out of 1851 reviews
Rating 8 - Good. 359 out of 1851 reviews
Rating 6 - Okay. 83 out of 1851 reviews
Rating 4 - Poor. 39 out of 1851 reviews
Rating 2 - Terrible. 37 out of 1851 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Van

Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

8/10 Good

Jayantpriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location part of a large shopping complex; Excellent facilities - the pools & sauna were outstanding and luxurious; Many dining options in the mall attached to the hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Angie

Stayed 2 nights in Nov 2024

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location connected to Duty Free shops with various dining options. The hotel is huge with a great buffet breakfast. The only thing missing is the daily water bottles and some toiletries you would expect from reputable hotels.
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
A nice quiet and safe hotel. Also shopping and eating was a delight.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bakhtawer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is exceptional
Stayed 4 nights in Dec 2024

10/10 Excellent

Ki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Starlon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this hotel and overall experience was very good. Staff was very kind and willing and ready to help. Even if we didn’t stop to asked question, if they saw us looking like we are loss, they come and ask. High end hotel and you will get the service as what you would expected from 5 star hotel and more. Also, expect to pay higher price at the restaurants. But, food was delicious, so it’s worth the price. I said “expensive” isn’t compared to here in the USA. If it was in the USA, I would expected to pay at least 2x if not more. I would definitely stay there again when I go back to BUSAN.
Stayed 5 nights in Nov 2024

10/10 Excellent

Soon Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Harveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here at the Lotte Busan! Very convenient and central location, and the Metro is super accessible through the hotel itself. The service was also amazing. Would definitely recommend if you plan to be sightseeing around Busan!
Stayed 2 nights in Aug 2024

10/10 Excellent

sherresa

Stayed 4 nights in Nov 2024

10/10 Excellent

Bailey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful, nice rooms, great location close to lots of shopping, and the pool facilities were amazing. We only ate at the restaurant that served the pool but the burgers were delicious and definitely worth mentioning. We only had a quick stay but would definitely come back or check out another Lotte hotel elsewhere.
Stayed 1 night in Oct 2024

6/10 Okay

Kihan

Liked: Cleanliness, staff & service, room comfort
Shower head from the ceiling did not work in room 3021. Carpet in the room 3021 was bubbling and warped.
Stayed 1 night in Nov 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, excellent service, provided great coffee and tons of water. The view was amazing. Area is good for public transportation all around Busan.
Stayed 4 nights in Nov 2024

10/10 Excellent

ju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tomoki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

Celeste Mei Gek

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to a lot of eating places and food court downstairs has many dining options and shopping.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

10/10 Excellent

Wilson

Stayed 3 nights in Oct 2024

10/10 Excellent

CHOU, YU

Liked: Cleanliness, staff & service, property conditions & facilities
This is worth for your trip in Korea , we will come again.
Stayed 2 nights in Nov 2024