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Crowne Plaza Penang Straits City by IHG

4.0 star property

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Photo gallery for Crowne Plaza Penang Straits City by IHG

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
Exterior
Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool loungers
Point of interest
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4823-4824 2F JALAN PANTAI, TAMAN SELAT BUTTERWORTH, Butterworth, 12000
  • Sultan Abdul Halim Ferry Terminal
    ‪3 min drive‬
  • Butterworth Arena
    ‪5 min drive‬
  • KOMTAR
    ‪22 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View (City View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, City View (City View)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club lounge access, City View (City View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access, City View (City View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View (City View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, City View (City View)

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Sea View (Sea View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, Sea View (Sea View)

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Club lounge access, City View (City View)

Standard Room, 2 Single Beds, Club lounge access, City View (City View) | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access, City View (City View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Club lounge access, Sea View (Sea View)

Suite, 2 Bedrooms, Club lounge access, Sea View (Sea View) | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 2 Bedrooms, Club lounge access, Sea View (Sea View)

  • 90 sq m
  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Club lounge access, Sea View (Sea View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Club lounge access, Sea View (Sea View)

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access, Sea View (Sea View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Club lounge access, Sea View (Sea View)

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Club lounge access, Sea View (Sea View)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Club lounge access, Sea View (Sea View)

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Sea View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1050)
The price is CHF 92
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includes taxes & fees
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About this property

Crowne Plaza Penang Straits City by IHG

Art Deco hotel with 2 restaurants and rooftop terrace
Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. Self parking is free. Other amenities include a rooftop terrace, a conference centre and valet parking.
Crowne Plaza Penang Straits City by IHG offers 343 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. A pillow menu is available. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Butterworth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Crowne Plaza Penang Straits City by IHG, you'll be close to Butterworth Arena. Features include free self-parking, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hiking/biking trails
  • Just a 5-minute drive from Tow Boo Kong Temple Butterworth and 5 minutes from Butterworth Arena
Crowne Plaza Penang Straits City by IHG offers its guests an indoor pool and an outdoor pool. There are 2 restaurants on site. Business amenities include a business centre and 5 meeting rooms.

Event space at this hotel measures 7029 square feet (653 square metres) and includes a conference centre. The business-friendly Crowne Plaza Penang Straits City by IHG also features a rooftop terrace, concierge services, and dry cleaning/laundry services. Free self parking is available.

This Art Deco Butterworth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Penang Straits City by IHG has 2 restaurants on site.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 55 for children
  • 2 restaurants
  • Couples/private dining

Things to do

  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,029 square foot of space)

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (64 centimetre high)
  • High-pile carpet in room
  • Lift (84 centimetre wide door)
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Penang Straits City by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 213.85 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 65 for adults and from MYR 55 for children
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 213.85 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 August and close on 31 December.
  • Pool access available from 8:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crowne Plaza Penang Straits City
Crowne Plaza Penang Straits City by IHG Hotel
Crowne Plaza Penang Straits City an IHG Hotel
Crowne Plaza Penang Straits City by IHG Butterworth
Crowne Plaza Penang Straits City by IHG Hotel Butterworth

Crowne Plaza Penang Straits City by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

LIANGYOU

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was great except the constant sewage smell coming out of the toilet. They said they will freshern up the room, but when I return, the sewage smell is still there. The whole stay was ruin by that small detail.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rayoman, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
New property, clean with nice staff. Very close to Penang Sentral for train, bus and ferry connections. Great views across the water!
Stayed 1 night in Feb 2025

8/10 Good

MOHD ASWADI

Stayed 1 night in Jan 2025

10/10 Excellent

Annabel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ras

Travelled with family
Liked: Cleanliness
The breakfast was below average with stale croissants. It was promptly replaced when I complained. The Lounge on the 23rd Floor was so inadequate. Got a lot to learn from other 4-5 star hotels.
Stayed 1 night in Nov 2024

8/10 Good

MOHD NOOR ALHAFIQ

Stayed 1 night in Mar 2025

8/10 Good

Yau

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new hotel with simple decoration. IHG hotels never disappoint me. Except the location it’s a bit far from the tourists area, other things are perfect!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

TSUNG-HSING

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
期待後續完整的開發
新飯店⋯但商場尚未完全備妥，飯店設備不錯⋯且靠海，風景不錯，但四週較便僻，須打車才有吃的地方
Stayed 1 night in Dec 2024