6/10 Satisfaisant
Sabrina J.
18 mai 2025
Chaotic
Communication from the arrival date hit rock bottom. Emails were hours late. Our door code would not work so we got in the room over an hour late after being refused early check in. We received a new code and early access for 4pm the next day. Then maintenance who were sincerely trying to help got us in the wrong unit because like us they didn’t realize there was two units. We figured it out when we went to dinner and came back to two other people in the same unit as us. We thought everything was straightened out until we left and got a call from housekeeping saying we forgot our stuff. We had already checked out with our things. Housekeeping was in the wrong unit. No communication. Too much chaos.
Sabrina J.
Séjour de 4 nuits en mai 2025