8/10 Bien
Reginald B.
27 juil. 2024
Les points forts : Propreté
Fantastic property, but can improve communication and add helpful details
The property was clean and had good amenities. Some of the light switches turned off the electrical outlets when you turned off the lights. The washer and dryer were so helpful. AC worked well, but was a bit loud. The location is not as close to the beach as described. Recommend renting a street legal golf cart to get around the property and go to the local stores. We spent most of our time at the beach club right on Conchal Beach. The pool is cool and clean with plenty of lounge chairs and free kayak/SUP rentals. Try renting ($) the jet skis on the beach. Our teens enjoyed zipping around the bay and exploring the different islands and sea caves. We spent a day at the Westin pool. You need to get a wristband at the Westin lobby. We had to figure this out ourselves. It was not mentioned in the manual. The pool is lively and crowded. Drinks are free for Westin guests so make friends :-) It was fun, but a bit much for multiple days.
Communication with the property managers could have been better. The signs on the property are not very clear the first time you get there. Look for the Arrecachillo sign. They offered concierge help and responded to questions at first. I asked multiple times to help rent a golf cart, but they ignored this request. We used a van service to take us to the Liberia airport, but the guard in front would not let him in because we did not email them ahead of time. Again this detail is not in the manual. It was a great stay, but room for improvement
Reginald B.
Séjour de 4 nuits en juillet 2024