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Peppers Beach Club and Spa - Palm Cove

5.0 star property

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Photo gallery for Peppers Beach Club and Spa - Palm Cove

Poolside bar
1 Bedroom Resort | Balcony view
1 Bedroom Garden Penthouse | Balcony view
Minibar, in-room safe, iron/ironing board, bed sheets
3 outdoor pools, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping
  • Spa
  • Room service

Explore the area

Map
123 Williams Esplanade, Palm Cove, QLD, 4879

Room options

View all photos for Garden Spa

Garden Spa | Minibar, in-room safe, iron/ironing board, bed sheets

Garden Spa

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Garden Penthouse

Minibar, in-room safe, iron/ironing board, bed sheets

1 Bedroom Garden Penthouse

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Resort

Flat-screen TV

2 Bedroom Resort

  • 130 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Resort

Minibar, in-room safe, iron/ironing board, bed sheets

3 Bedroom Resort

  • 140 sq m
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for 1 Bedroom Resort

Minibar, in-room safe, iron/ironing board, bed sheets

1 Bedroom Resort

  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, bed sheets

3 Bedroom Ocean

  • 140 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for Resort Spa

Balcony view

Resort Spa

  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ocean Spa

Balcony view

Ocean Spa

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Ocean

Minibar, in-room safe, iron/ironing board, bed sheets

1 Bedroom Ocean

  • 95 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Peppers Beach Club and Spa - Palm Cove

Luxury hotel on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Peppers Beach Club and Spa - Palm Cove's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Peppers Beach Club and Spa - Palm Cove offers 108 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a shower, bathrobes and hairdryers. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Paradise Day Spa has 1 treatment room. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Peppers Beach Club and Spa - Palm Cove. During your stay, you're just a quick walk from Palm Cove Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at La Mesa Restaurant
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to mud baths, body scrubs or body wraps at Paradise Day Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Steps from Palm Cove Beach and a 2-minute drive from Vie Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A fitness centre, spa services, and a terrace are also featured at the luxury Peppers Beach Club and Spa - Palm Cove. Free self parking is available.

This 5-star Cairns hotel is smoke free.

La Mesa Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Mesa Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 53.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Peppers Beach Club and Spa - Palm Cove Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1041 reviews
Rating 8 - Good. 285 out of 1041 reviews
Rating 6 - Okay. 76 out of 1041 reviews
Rating 4 - Poor. 34 out of 1041 reviews
Rating 2 - Terrible. 15 out of 1041 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good stay. The apartment was massive and was well equipped. Tv could have been bigger and more up to date
Stayed 3 nights in Dec 2024

10/10 Excellent

DRAGANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect
Stayed 4 nights in Dec 2024

2/10 Terrible

Ludwig

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I do not know from where they got their 5 stars but this accomodation is def. not a 5 star accomodation. It is too much used and needs to be new furbished with just everything. Just to order an omelette was not possible. this holiday apartment/hotel was more a hostel than a 5 star hotel. never ever again.
Stayed 1 night in Dec 2024

4/10 Poor

Larry

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not happy Jan!
I believe Peppers is promoted as a 4 star + resort. If correct I would not expect at the price I paid to find that there are NO lifts in all but 1 block. At the very least we should have been advised. Likewise with a property of this standard or for that matter any property I would not expect my bedsheets to have holes in them!
Stayed 4 nights in Dec 2024

8/10 Good

Pasquale

Happy with everything
Stayed 4 nights in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will definitely recommend
Stayed 5 nights in Dec 2024

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good ❤️
Stayed 6 nights in Nov 2024

8/10 Good

Tony

Travelled with partner
Liked: Staff & service, amenities
Liked all facilities being close
Stayed 7 nights in Nov 2024

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Peppers! We will be back.
Stayed 7 nights in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The most amazing relaxing resort, top notch food and staff, the Day Spa was the best experience the therapists Connie and Anna made us feel relaxed and pampered the massages were heaven sent. 10/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend - fantastic stay!
Loved our stay. Our room was ground level and walked directly out to the sandy beach of the pool. The pool is incredible for infants and toddlers and older children. They can wade in the shallows and play in the sand. The pool also has pool toys available for everyone to use. Our 1 bedroom apartment was beautifully clean and fresh. It felt modern and had everything we needed for a great stay, including lots of kitchen utensils to cater for ourselves. We also used the gym during our stay and it has all the basic weight and cardio machines you need to do a proper workout. Highly recommend - we'll be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stergios

Liked: Cleanliness, staff & service, property conditions & facilities
Pools
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen Lawson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful, relaxing stay. Our rooms were amazing! Great space. Helpful staff and clean rooms. Thanks so much!
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has become our regular relaxation getaway destination. Amazing staff and swim up bar at the lagoon pool is a great plus. Lots of good running tracks for early morning runs or even just along the amazing beach early morning. Just get there and experience it for yourself. I loved that one of the staff remembered me from last year. Showed he cared and enjoyed our previous interactions.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. The staff were friendly and helpful. The rooms were comfortable. The facilities were fantastic
Stayed 3 nights in Nov 2024

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Cove Paradise
Lovely hotel with accommodating staff. On site restaurant is very good! Poolside chairs are in good condition and the man made poolside beach is lovely
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly helpful staff, lovely pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean view suite and it was a really nice room. Very modern, clean and had all we needed. Tea, coffee, sugar, milk and an espresso machine included. Breakfast had lots to choose from and the restaurant had some good food. Great location to be able to get around Palm Cove and parking was convenient. The pool areas were really nice, with three options to choose from, and the beach was just over the road for earlier swims. Staff were very attentive during our stay as well. Couldn’t recommend this hotel enough - fabulous
Stayed 6 nights in Oct 2024

4/10 Poor

Kyna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The first impression was horrible.My partner and i checked in on Sat 5th after an amazing time at Crystalbrook Riley in Cairns. Upon areival we were so excited to come to Palm Cove but the way i was treated at the check in desk was disgusting. The first words we heard were "Credit Card and ID".?????? I was horrified as i have been in hospitality for oner 20 years incl working at many resorts and hotels. Even after she could see i was upset she continued with the hostililty. We then arrived in our ocean spa room to find the balcony was covered in bird poop and the view was ruined by the roof below us that hadnt been cleaned in years. We ate at La Mesa complimentary only because i had to go and speak to the assist manager Daniel,he was lovrly and understanding, but to be honest we will never return. The pool was nice but the lack of experience from the pool bar staff was disappointing. Not once were our sheets changed nir any rubbish removed after housekeeping had done their job . The best part of the stay at Palm Cove was when we left the hotel for all of our meals and walks on the stunning beach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay for any couple or family. Could not fault anything. Staff were incredibly helpful and cheerful. Would highly recommend!
Stayed 4 nights in Sep 2024

10/10 Excellent

SARAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Oct 2024

8/10 Good

Juliet

Travelled with partner
Liked: Cleanliness, staff & service
The outdoor pool facilities are great but the rooms are a little dated with loud ceiling fans, and theres no elevators so you have to lug your bags up the stairs. They also don't provide facecloths (even motels will do this) which was annoying. Overall it was a nice stay but expected more for what they charge.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, rooms was large and spacious. Lovely view over Serenity pool. Pools were excellent and warm. Staff were excwllwnt and attentative. Anice, quet and relaxing holuday.
Stayed 9 nights in Sep 2024

6/10 Okay

Russell

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor
No lifts so Three flights or 4 to climb…cleaning times very late after reminders
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024