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17 Dec 2017 by Holly
Hi, Thank you for your review. I am sorry to hear of your experience staying with us. Our showers are cleaned multiple times per day by our team here on site and we have checked the hot water in our showers since your reservation and found them all to be working correctly. Our night manager does hourly building walk rounds to check the building overnight and will tackle any noise issues he comes across. We take guest feedback seriously so thank you for letting us know of your issues so that we can try to improve them. kind regards
15 Mar 2023 by YHA Cambridge
Thank you for leaving us a review!
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and a garden are also featured at YHA Cambridge - Hostel. This 4-star Cambridge hostel is smoke free.
Available in some public areas: Free WiFi
YHA Cambridge - Hostel offers 32 accommodations. Bathrooms include a shower. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:00 AM.
Scholars Cafe & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All adult guests are required to present a valid government-issued photo ID card at check-in.
The name and address on the booking must match the photo ID presented by the guest at check-in. This property does not accept name changes for existing bookings.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property does not charge an additional temporary membership fee. Discounts are not available for members of YHA (England and Wales) or IYHF as part of this booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
