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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Outdoor pool
Outdoor pool
Exterior
Lobby
2 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym

Explore the area

Map
770 South Main Street, Canandaigua, NY, 14424
  • Canandaigua City Pier
    ‪5 min walk‬
  • Roseland Waterpark
    ‪3 min drive‬
  • CMAC Performing Arts Center
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Lake) - ADA

  • Lake view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Multiple Beds (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds (Lake)

  • Lake view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, Multiple Beds (Cottage)

Minibar, in-room safe, desk, laptop workspace

Room, Multiple Beds (Cottage)

  • Canal view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Canal view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Canal view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Lake)

  • Lake view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed - ADA

Minibar, in-room safe, desk, laptop workspace

Cottage, 1 King Bed - ADA

  • Canal view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

Minibar, in-room safe, desk, laptop workspace

Cottage, 2 Queen Beds - ADA

  • Canal view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds (Town)

View from room

Room, Multiple Beds (Town)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 King Bed (Town)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Town)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Woods)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Woods)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

View from room

Suite, Multiple Beds (Town) - ADA

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite (Dressing)

Minibar, in-room safe, desk, laptop workspace

Suite (Dressing)

  • Canal view
  • 53 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Queen Beds (Town)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Town)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Woods) - ADA

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Lake)

  • Lake view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bridal)

Minibar, in-room safe, desk, laptop workspace

Suite (Bridal)

  • Canal view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room, 2 Queen Beds (Woods)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Woods)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Lake House on Canandaigua

Boardwalk/promenade hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a conference centre are on-site.
The Lake House on Canandaigua offers 125 accommodations with minibars and espresso makers. 55-inch Smart televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Lake House on Canandaigua. During your stay, you're just a quick walk from Canandaigua City Pier. Free WiFi in public areas, free self-parking and a free area shuttle are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Rose Tavern
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, complimentary bicycles and kayaking
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Canandaigua City Pier and 5 minutes on foot from Canandaigua Lake State Marine Park
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Lake House on Canandaigua offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A 24-hour fitness centre, a library, and a garden are also featured at the luxury The Lake House on Canandaigua. A free area shuttle within 5 miles is available. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Canandaigua hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Rose Tavern – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Sand Bar – This bar specialises in seafood and serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveller Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 miles
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Private wine tours

Family friendly

  • Fenced pool
  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (5,000 square foot of space)
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 125.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
The Lake House on Canandaigua offers transfers from the bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 243 out of 311 reviews
Rating 8 - Good. 44 out of 311 reviews
Rating 6 - Okay. 15 out of 311 reviews
Rating 4 - Poor. 3 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Stayed 1 night in Feb 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service
A little pricey
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was unbelievable. Maintenance of sidewalks, parking lot and pool area during winter weather could have used a little more attention to prevent accidents.
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and food is amazing, as is the Willowbrook Spa. Our room was very comfortable, quiet, and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh, Phoenixville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second day in less than a month because it’s such a great spot. The hotel is beautiful, the room is nicely equipped with anything you may need.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tracy

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice. Great area and great service.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Very polite staff beautiful room and view
Stayed 1 night in Jan 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 year anniversary ❤️

It was amazing. The spa was luxurious and the staff was super friendly. Hotel and restaurants were wonderful
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Stayed 4 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, good choices for dining, friendly service.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Rooms were amazing, I wish we had more time to hang out but still very much enjoyed our stay. The spa is wonderful too.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, East Amherst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Amenities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leigh, Phoenixville

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing gem within 20 mins drive to great skiing. Has every amenity you can think of… and more. Three dining options onsite offers convenience and variety. Will definitely return.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I wanted to get away for a short trip and The Lake House was wonderful. The staff were helpful and friendly, the hotel was beautiful and we especially loved having the driver available since it was so cold outside. Our favorite hangout was the Library in front of the fire and our favorite drink was served at The Sandbar. We stayed in a suite, which was fantastic. Already planning our next stay!
Stayed 1 night in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
The overall ambiance and staff customer service is outstanding as always
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in the finger lakes area

An outstanding resort to stay in the finger lakes area. Very accomodating, comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024