6/10 Satisfaisant
Lucy H.
9 févr. 2025
Les points forts : Propreté
Worst check in experience ever!
The check in process was the worst I have ever experienced. Please allow extra time if you need to get to an appointment. It took us over one hour from collecting the keys from the laundry mat to finally finding the correct car space. We initially went to the wrong car park close by which strangely our fob key gave us access too, we were driving around for almost an hour as none of the numbers were in numerical order, this caused us a great deal of stress as we had to get to an appointment and had already driven 6hrs from Victoria. Once we finally discovered our car space the rest of the stay was ok. The location is fantastic and having the supermarket down stairs was very convenient. There were a few annoying things like only four towels left when there were 5 of us staying, doona left for the sofa bed in the kitchen cupboard looked dirty with dog/car hair on it so we dodnt end up using the sofa bed and instead had to sleepone of my three kids with us. I had also asked for an early check in leading up to our stay to allow extra time getting to our appointment, made comfy tried to charge an extra 99 for an early checkin which I thought was very cheeky. Overall stay was good but too many things have put me off coming back.
Lucy H.
Séjour de 6 nuits en février 2025