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Atelier Playa Mujeres - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Atelier Playa Mujeres - Adults Only - All Inclusive

2 outdoor pools, a heated pool, free pool cabanas, pool umbrellas
Inspira Junior Suite Ocean Front | Beach/ocean view
Aerial view
Aerial view
12 bars/lounges, 2 swim-up bars, 3 poolside bars

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
Playa Mujeres Condo Complex, SM-3 M-1 L-13 RTH-4, Col. Playa Mujeres, Punta Sam, QROO, 77400
  • Playa Mujeres Golf Club
    ‪17 min walk‬
  • North Beach
    ‪88 min drive‬
  • Dolphin Discovery
    ‪88 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Inspira Rooftop Suite

View from room

Inspira Rooftop Suite

  • 75 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - King

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite - King

  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Terrace Suite - 2 Double

Inspira Terrace Suite - 2 Double | Premium bedding, down duvets, free minibar, in-room safe

Inspira Terrace Suite - 2 Double

  • 63 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - 2 Double

View from room

Junior Suite Ocean View - 2 Double

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View - King

View from room

Junior Suite Ocean View - King

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Business Suite

Inspira Business Suite | Premium bedding, down duvets, free minibar, in-room safe

Inspira Business Suite

  • 144 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - King

Inspira Corner Suite - King | Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - King

  • 90 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite - 2 Double

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Junior Suite - 2 Double

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Junior Suite Ocean Front

Inspira Junior Suite Ocean Front | Beach/ocean view

Inspira Junior Suite Ocean Front

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out - King

View from room

Inspira Junior Suite Swim Out - King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Junior Suite Swim Out -2 Double

View from room

Inspira Junior Suite Swim Out -2 Double

  • 63 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Inspira Master Suite Ocean Front

Inspira Master Suite Ocean Front | Private spa tub

Inspira Master Suite Ocean Front

  • 181 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Inspira Junior Suite Swim Out Ocean View King

Beach/ocean view

Inspira Junior Suite Swim Out Ocean View King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Inspira Corner Suite - 2 Double

Premium bedding, down duvets, free minibar, in-room safe

Inspira Corner Suite - 2 Double

  • 59 sq m
  • Golf view
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Wheelchair Accessible Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Wheelchair Accessible Junior Suite

  • 59 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.7 out of 5, Exceptional, (1270)
The price is CHF 624
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Excellence Playa Mujeres - Adults Only All Inclusive

About this property

Atelier Playa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Atelier Playa Mujeres - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Atelier Playa Mujeres - Adults Only - All Inclusive offers 593 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NUUP SPA has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Atelier Playa Mujeres - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Playa Mujeres Golf Club. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast offered
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at Mercado 19, one of the property's 14 restaurants and 12 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to deep-tissue massages, aromatherapy or reflexology at NUUP SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute drive from Playa Mujeres Golf Club and 12 minutes from Gran Puerto Pier
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atelier Playa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 14 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

Guests are served a free buffet breakfast.
Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Limón y sal – This restaurant specialises in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
Takeshi – This diner specialises in Asian cuisine and only serves dinner. Open daily.
Cilento – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 12 bars/lounges
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 swim-up bars
  • 3 poolside bars
  • Snack bar/deli

Restaurants on site

  • Cilento
  • El Suspiro
  • Limón y sal
  • Mercado 19
  • Takeshi

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Art gallery
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Heated pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (21,115 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 320 per pet, per week
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number AVH161104JQ0

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p

Atelier Playa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 983 out of 1247 reviews
Rating 8 - Good. 144 out of 1247 reviews
Rating 6 - Okay. 60 out of 1247 reviews
Rating 4 - Poor. 30 out of 1247 reviews
Rating 2 - Terrible. 30 out of 1247 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Misael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good resort definitely recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosita, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean and well maintained. The staff provided exceptional service throughout the visit. The dining options were good. Although the quality of food was very inconsistent. It seemed to decrease in quality throughout our visit. During the daytime hours the property was very quiet. During the evening and night hours, the noise was well contained away from sleeping areas. The beach area was moderate and size but very well maintained. There were many options available for activities throughout the day. Would consider returning to this property because of the many positive areas but would like to see more consistently good quality food to make this an exceptional value for the price.
Stayed 5 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Nice and the staff was good. The time share that they push on you to buy is annoying. The say it is. It a time share, but it is just calling a timeshare a different name. Still a timeshare.
Stayed 4 nights in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Atelier is excellent value for the price. The rooms were beautiful, staff attentive and high quality restaurants.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 Stars!
A beautiful resort, with delicious food and drink. The biggest selling point that was the staff. Our butlers, Hiram and Domingo or extraordinary! They curated experiences for us, changed appointment times with no stress and got us into restaurants that were completely booked. These two gentlemen are the biggest asset to this gorgeous resort and when we come back, we would insist that they take Care of us. Additionally, we love Pablo with the sky bar and Rojas on the beach Guadalupe in the spa was magnificent as well. I cannot recommend this resort more. We’ve stayed all over the world, but this is indeed our new favorite.
Stayed 4 nights in Dec 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is incredible and lots of restaurants and amenities. I have only one suggestion. They should give you water bottles in your room and they should have water filling stations as well as cups in the cafes. In this they and age they should not be giving you plastic water bottles.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leopold, Fort Lauderdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive, massive, beautiful grounds. Spacious, clean suites. More dining options than we could visit. Fun activities and events. Excellent gym. Service and friendliness from all staff was top notch. Didn't use the spa or golf course but looked good. Could use a tennis or basketball court.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Dirk, Houston

Stayed 4 nights in Nov 2024

8/10 Good

Jaba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

MYUNG HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Good staffs.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chenrui

Stayed 3 nights in Nov 2024

10/10 Excellent

Hector, Renfrew

Stayed 3 nights in Nov 2024

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Qingyue

Stayed 3 nights in Nov 2024

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

charles

Stayed 4 nights in Nov 2024

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend anyone who is visiting Cancún for the first time to stay here. Property is beautiful, very friendly and helpful staff. The food and drinks were fantastic. Anyone looking to experience a luxury experience this is the place to go to.
Stayed 7 nights in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at Atelier Playa mujeres! The staff is exceptional. Definitely choose the Inspira package, you’ll want to spend time at the rooftop pool. From the moment you get picked up from the airport you have nothing to worry about. The staff takes care of everything for you and really allow you to enjoy your get away. Great option for couples. They make it a really special experience. If possible to request your butler, choose Jorge! He really goes above and beyond and does everything in his power to fulfill any requests you have. Very attentive! The property is beautiful, the food was enjoyable and make sure to get a reservation at Maria Dolores, it’s truly a special experience! Extremely clean as well, the room service staff does a great job.
Stayed 6 nights in Dec 2024

8/10 Good

Dirk, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Nice pool, nice bars. Room mini bars were not restocked, restaurant food was mediocre and it was always difficult to get a table for 5
Stayed 5 nights in Nov 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was stunning and the customer service was great! Also, the dining options were 10/10!
Stayed 3 nights in Dec 2024