Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
2 outdoor pools, pool loungers
Standard Suite | View from room
Reception hall
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

Suite, 2 Bedrooms

  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Junior Suite With Jacuzzi

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Suite, 1 Bedroom

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Junior Suite (Junior Suite Platinum)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Studio With Jacuzzi

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Standard Suite

  • Ocean view
  • 265 sq m
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

Luxury Room

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Suite Junior With View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Room Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family fun on the beach, with 2 outdoor pools, near Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Marina El Cid Spa & Beach Resort All Inclusive's great location. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like 2 outdoor pools, 5 restaurants and 2 bars.
  • Enjoy Mexican cuisine with ocean views at Hacienda Arrecife, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to facials, hydrotherapy or body wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and fitness classes
  • Guests have great things to say about the helpful staff and the restaurant
  • Just a 3-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

A business centre and a meeting room are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

Hacienda Arrecife – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Alhambra – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner.
El Alcazar – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
La Marina – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Reservations are required.
Tratorria Da'Gulio – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 4 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1205 out of 2094 reviews
Rating 8 - Good. 522 out of 2094 reviews
Rating 6 - Okay. 214 out of 2094 reviews
Rating 4 - Poor. 79 out of 2094 reviews
Rating 2 - Terrible. 74 out of 2094 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cherylynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 7 nights in Feb 2025

8/10 Good

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 8 nights in Feb 2025

10/10 Excellent

Robert Curtis, lake wylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property w great pools, great food options, great staff, clean and great bsrtenders. Only downfall was the beach
Stayed 3 nights in Feb 2025

2/10 Terrible

Rosella

Travelled with family
Disliked: Amenities, property conditions & facilities
Where to start!!!! We are a family of 5. We got the family room. Beds were not an issue plenty of sleep room. But once you open the Murphy bed you are now limited space!! We got room service and not enough space to eat! The bathroom was small and no private dressing area. I am a mom with teen boys!!! Be prepared to pay for WiFi!!! You get 2 devices with your stay anything after is extra, so if traveling with kids you have to pay for each kids device or any extra devices you travel with!!! The WiFi was patchy by the pool. Towels for the pool everyday was an issue. You get towel cards, one per person which is fine. However when you go to return them at the end of the day they don’t have cards to give back to you. So you are forced to take wet pool towels back to your room. Space around the pool was limited everyday unless you get up early and mark your chairs! Restaurants not that great! The food was always just mediocre!! Reservations are required but you can only make two at a time, and they are all mostly booked. Plus they do a weekly reset on Sundays so you can’t make them til a new week starts. We stayed a Tuesday to Tuesday the last few days we had to eat dinner buffet. The buffet food was hit or miss and repetitive at the Marina Location. We really enjoyed the Mercado Restaurant for lunch which was part of the Ventus!! Everything there seemed to be a little newer and nicer. We booked this vacation on reviews and feel totally misled. We will not return nor recommend!!!
Stayed 7 nights in Feb 2025

8/10 Good

Yungu

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
SERIVE is poor
Stayed 7 nights in Feb 2025

8/10 Good

Robert Joseph

Stayed 10 nights in Feb 2025

10/10 Excellent

Christine Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it . Will be returning next winter for sure . God willing.
Stayed 8 nights in Feb 2025

10/10 Excellent

Isaak

Stayed 7 nights in Feb 2025

8/10 Good

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful but the golf carts were very noisy into the night. There was not enough lounge chairs to enjoy the sun around the pools or the beach for 3 resorts. That was very disappointing. Buffet and restaurants were great and drinks were generous. Shopping was nice.
Stayed 9 nights in Jan 2025

6/10 Okay

Terry

Travelled with family, Travelled with group
Disliked: Staff & service
I didn’t like the butler. You pay more and you get less. He never responded to my wife and I
Stayed 7 nights in Jan 2025

10/10 Excellent

Jana Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities
We overall liked our experience at El Cid. It was great having 3 resorts to walk to and eat at. It didn't seem crowded at all. Staff was great. Downside was our room at the marina smelled very musty. They changed our room and was a little better but still musty. Our friends had an air conditioner that wasn't working so they ended up at one of the other resorts that was newer and didn't have the musty smell. We enjoyed all the restaurants except the seafood one. Was very disappointed in the food there.
Stayed 7 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Kody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the food at any time of day was great
Stayed 7 nights in Jan 2025

8/10 Good

Panteha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a peaceful getaway, perfect for relaxation! If you're looking for more excitement, maybe exploring nearby areas for nightlife or activities could be an option
Stayed 6 nights in Jan 2025

6/10 Okay

John Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value - resort fees were more than Expedia indicated.
Stayed 7 nights in Jan 2025

6/10 Okay

alla, la

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Kathryn J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. There are many choices of dining and pools to swim at plus the beach. It was a wonderful break and delightful people at every turn. So many guests we met have been up to 12 years so its a place we want to return to as well.
Stayed 6 nights in Jan 2025

8/10 Good

Astrid Dookie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Dora Alicia

Travelled with family
Liked: Staff & service
I loved the variety of restaurant options. The buffet had the best food. I was also very pleased with the pools and Jacuzzis. Always was able to find a chair by the pool or by the beach. The only thing ai did not like was the bad water smell coming from the shower and faucets.
Stayed 7 nights in Jan 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent stay. My expectations were exceeded!!!! Shout out to Joel for having such positive energy every time we needed a golf cart. Abraham, you made my stay memorable as my partner and I enjoyed the adults only pool 😊. Thank you! There was a man in the platinum lounge in the El Cid hotel whose name I did not get, but he was a sweetheart. Highly recommend this place. They helped make my anniversary so special. Also, Aakat was the best restaurant hands down.
Stayed 4 nights in Jan 2025

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Buffet was always quite excellent. Bartenders and drink options were 10/10. Very clean hotel with a ton of options for places to hangout.
Stayed 10 nights in Jan 2025

8/10 Good

Theresa Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025