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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
2 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪9 min walk‬
  • San Jose Catholic Parish
    ‪3 min drive‬
  • Puerto Morelos Artists’ Cooperative
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

Premium bedding, minibar, in-room safe, desk

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite Junior With View

Premium bedding, minibar, in-room safe, desk

Suite Junior With View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Suite Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Family Room -5 Guests- Standard With Pool View

Premium bedding, minibar, in-room safe, desk

Family Room -5 Guests- Standard With Pool View

  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite Superior With Pool View

Premium bedding, minibar, in-room safe, desk

Suite Superior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room Deluxe With Pool View

Premium bedding, minibar, in-room safe, desk

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium With Sea View

Premium bedding, minibar, in-room safe, desk

Suite Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Room Junior With Pool View

Premium bedding, minibar, in-room safe, desk

Room Junior With Pool View

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Similar properties

Private beach nearby, white sand

Ventus Ha at Marina El Cid Spa & Beach Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (765)
The price is CHF 472
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Ventus Ha at Marina El Cid Spa & Beach Resort

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family fun on the beach, with 2 outdoor pools, near Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Marina El Cid Spa & Beach Resort All Inclusive's great location. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like 2 outdoor pools, 5 restaurants and 2 bars.
  • Enjoy Mexican cuisine with ocean views at Hacienda Arrecife, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, aromatherapy or hydrotherapy at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and kayaking
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 3-minute drive from Puerto Morelos Town Square and 12 minutes from Puerto Morelos Beach
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

A business centre and a meeting room are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

Hacienda Arrecife – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Alhambra – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner.
El Alcazar – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
La Marina – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Reservations are required.
Tratorria Da'Gulio – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1107 out of 1955 reviews
Rating 8 - Good. 498 out of 1955 reviews
Rating 6 - Okay. 204 out of 1955 reviews
Rating 4 - Poor. 76 out of 1955 reviews
Rating 2 - Terrible. 70 out of 1955 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sothea S, Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was my first time at an all inclusive hotel in Mexico, and it was so worth it! all you can eat breakfast, lunch, and dinner, BUT dinner you NEED to make reservations! if you're going here, ask for the welcome shots, they give you different shots every time until you tap out! very nice people, but if you're renting a car from the airport, be wary, they be scamming!!!!!!!! you'll get a car for like 300 for 6 days but then insurance is like 600?! makes no sense!! get a rental outside the airport.
Stayed 5 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Main lobby too noisy , need better acoustics . And bar area very poor design dangerous when getting up from the chairs !
Stayed 13 nights in Nov 2024

10/10 Excellent

Kelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Marina El Cid in November — very relaxing. The kids had so much fun in the pool and on the beach, and enjoyed spending a bit of time at the kids club, which was well organized (there was a daily schedule, so kids could join for certain activities as they wished, like a treasure hunt or a movie night). The staff were kind and helpful. Alva at the spa gave a wonderful pedicure. The food was very good and we were able to take in four of the on-site restaurants for dinner reservations. Everything that we were hoping for in a relaxing tropical family vacation!
Stayed 7 nights in Nov 2024

8/10 Good

Jenniffer j

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly. The resort felt so safe for our kids. Shows were great. Pool was amazing.
Stayed 7 nights in Nov 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the worse, rudest staff ever especially concierge and concierge supervisor. Don't even bother filing a complaint with management as they will brush you off and tell you there is nothing they can do. Cleanliness was another issue...

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. We had never stayed at an all-inclusive and El Cid did a great job. Given the remote location, we really appreciated the 'multiple resort' themes at part of the complex. Would definitely return.
Stayed 6 nights in Nov 2024

10/10 Excellent

Randy Nolan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great trip. Food and drinks were good. Only thing I would recommend are softer pillows and update older section of the resort. Other than that I would definitely return again.
Stayed 7 nights in Nov 2024

8/10 Good

ramkumar

Stayed 6 nights in Nov 2024

10/10 Excellent

Serena Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vacation, great staff, excellent food.
Stayed 7 nights in Nov 2024

2/10 Terrible

Elizabeth

Disliked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Charles Kamwah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall is good stay but room has a muggy humid smell and I feel humidity in the room. Good luck trying to dry your clothes inside the room. Food choices are plenty and satisfying. Kids have a fun time there. Also you can see group of fishes at the beach, which is quite important for me.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shashidharan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time with family and friends. This was our first all inclusive resort trip. Had a wonderful time. Except for limited options for vegetarians, this was a fantastic place. Lots of fun activities to do.
Stayed 6 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean the staff is always glad to help you so many options of food. Activities for the whole family to do.
Stayed 5 nights in Nov 2024

10/10 Excellent

Frances Christine

Stayed 7 nights in Oct 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is simply amazing at this resort. So friendly and their customer service is top notch! We just got back from a week stay and honestly I'd give them all a 10/10. So much variety for food. They go above and beyond in all ways. Everywhere you go the staff is cleaning constantly. My family will DEFINITELY be returning. Great drinks great pools. Awesome place.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME EXPERIENCE
Stayed 9 nights in Oct 2024

10/10 Excellent

Chloe Gene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
I love this resort. The staff were friendly and always willing to provide assistance. It is a great resort for families but also provides an awesome adults only area with hot tubs, a bar, and an infinity pool. I will be staying here again!
Stayed 7 nights in Nov 2024

8/10 Good

Samantha Nicole Weasel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Charles leslie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has 8 dining options ate at all of them..
Stayed 7 nights in Nov 2024

10/10 Excellent

SREY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Marco

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Benjamin Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Parmis Ashraf

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good hotel to stay at. Very nice staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

Heidi June Juarez

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to Marina El CID every year, the staff are always friendly & very helpful. The hotel rooms & property are always very clean & well stocked!
Stayed 5 nights in Nov 2024