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Avani Cancun Airport (previously NH Cancun Airport)

3.5 star property

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Photo gallery for Avani Cancun Airport (previously NH Cancun Airport)

2 bars/lounges
Reception
Minibar, in-room safe, desk, free wired Internet
Terrace/patio
Minibar, in-room safe, desk, free wired Internet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
Carr Fed Cancun-Puerto Morelos SM47 M01, L1-22, Cancun, QROO, 77506
  • Xoximilco
    ‪13 min walk‬
  • Moon Palace Golf Club
    ‪4 min drive‬
  • Riviera Cancun Golf Resort
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, free wired Internet

Standard Room (Extra Bed 3 Adults + 1 Child)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, free wired Internet

Junior Suite

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, free wired Internet

Junior Suite (Extra Bed 3 Adults + 1 Child)

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, free wired Internet

Standard Room (Extra Bed 2 Adults + 1 Child)

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, free wired Internet

Superior Room (Extra Bed 2 Adults + 2 Children)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, free wired Internet

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room (Extra Bed 3 Adults + 1 Child)

Minibar, in-room safe, desk, free wired Internet

Superior Room (Extra Bed 3 Adults + 1 Child)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 2 Children)

Minibar, in-room safe, desk, free wired Internet

Junior Suite (Extra Bed 2 Adults + 2 Children)

  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free wired Internet

Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About this property

Avani Cancun Airport (previously NH Cancun Airport)

Eco-certified hotel with bars/lounges and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a snack bar/deli and a business centre. Housekeeping is available on request.
Avani Cancun Airport (previously NH Cancun Airport) offers 140 air-conditioned accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Avani Cancun Airport (previously NH Cancun Airport). During your stay, you'll be within walking distance of Xoximilco. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 13 minutes by foot from Xoximilco and a 4-minute drive from Moon Palace Golf Club
  • Dogs welcome for a fee
Avani Cancun Airport (previously NH Cancun Airport) offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Avani Cancun Airport (previously NH Cancun Airport). Self parking is free.

This 3.5-star Cancun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 15 to 20 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Cancun Airport
Avani Cancún Airport
Avani Cancun Airport (previously NH Cancun Airport) Hotel
Avani Cancun Airport (previously NH Cancun Airport) Cancun
Avani Cancun Airport (previously NH Cancun Airport) Hotel Cancun

Avani Cancun Airport (previously NH Cancun Airport) Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 735 reviews
Rating 8 - Good. 160 out of 735 reviews
Rating 6 - Okay. 46 out of 735 reviews
Rating 4 - Poor. 48 out of 735 reviews
Rating 2 - Terrible. 69 out of 735 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful. The staff in the restaurant were awesome! My room was beautiful, but the air conditioner would not shut off! It was 16 C in my room. I did have maintenance come once and make it warmer, but when I returned from supper, it was 16 C again. The front desk clerk didn't seem to care less. Further, I booked the airport shuttle for 5 AM, and was informed in the morning, it might be 10-15 minutes late due to traffic (how much traffic can there be at 5 in the morning?). As a result I had to take alternative transportation and was almost late for my flight. Beautiful property, staff could learn a thing or two about customer service.
Stayed 1 night in Feb 2025

10/10 Excellent

FABIOLA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight place

Flight got canceled and needed to book a night here. Room was huge, staff was really nice, and accommodations were cozy.
Stayed 2 nights in Jan 2025

10/10 Excellent

EMIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice option if you looking close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Tannaz Shams

Stayed 1 night in Jan 2025

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with stay
Stayed 1 night in Dec 2024

10/10 Excellent

Marie Anne Gael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and helpfull . i will go back anytime
Stayed 1 night in Dec 2024

10/10 Excellent

Omowumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a clean and serene environment. The room is clean and comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William, Chestnut Hill

Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect airport hotel for those traveling in and around Cancun. the rooms were comfortable and clean and the staff was efficient and nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Faryal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

DINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Stayed 4 nights in Dec 2024

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great, food good. Staff friendly and helpful. Free shuttle to airport! YAY! Hotel should provide a big water dispenser to refill water bottles, SO many plastic water bottles —terrible for the environment. Breakfast buffet was a bit pricey if you are a small breakfast eater, $20 per person if you don’t get it included in your room. I was on the 5th floor and the plumbing squealed and screamed incessantly until everyone quieted down and went to bed. I thought it was a fire alarm! I would stay here again, close to airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Lorena Garcia

Liked: Amenities
Love the suite!!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room at reasonable price. Quiet. Helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, I would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Benoit

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport ,easy to get arround ,pet friendly and clean
Stayed 3 nights in Dec 2024

6/10 Okay

Adiba

Liked: Staff & service
Did not like the area around the property
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my stayed
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I only used this as a hub. My only complaint would be that the internet service is very poorly. We had dinner on property and it literally took at least 15 minutes to try and pay because of the internet connection being so slow. Ti the point where they asked us if we had another credit card to see if it would go faster. Unfortunately the problem persisted the next morning when we were paying for breakfast. This time the employee disconnected the wireless connections and rebooted the system. By then I had wasted around 10 minutes just waiting. Good thing I was not in a hurry.
Stayed 1 night in Dec 2024

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new, close to airport and a shopping mall. Super clean and quite. Room is well decorated in a modern style. We enjoy everything except that the shower water is lukewarm.
Stayed 1 night in Nov 2024