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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Land view from property
2 outdoor pools, pool umbrellas, pool loungers
2 bars/lounges, swim-up bar, poolside bar, beach bar
Boating

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪2 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪7 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪116 min drive‬

Room options

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

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Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1014)
The price is CHF 206
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Izla Beach Front Hotel

About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with body treatments, body wraps or deep-tissue massages at Mystique
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks – This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Pool bar & snacks
  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 734 out of 1136 reviews
Rating 8 - Good. 247 out of 1136 reviews
Rating 6 - Okay. 88 out of 1136 reviews
Rating 4 - Poor. 34 out of 1136 reviews
Rating 2 - Terrible. 33 out of 1136 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. The place is nice. There is an outdoor event space next to building #1. They had parties that went until 4am for 3 out of the 7 nights we were there. Very loud and annoying. Also breakfast was good everything else was super average for food. Glad we only did the breakfast option and not the all inclusive.. there are lots of great places to eat off property.
Stayed 8 nights in Dec 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Food was great in all the restaurants and beach service was the best I have ever received
Stayed 5 nights in Dec 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property understand English very well, they are attentive, and accommodating. I want to thank Ervin at the front desk for helping us navigate issues with our Expedia reservation. The rooms were elegant, the showers had immediate hot water, and the toilets flushed very well. The cal king room was spacious and the Internet was reliable. The hot tub water did not get hot but that might be intentionally as the weather is hot and many may not like hot water. The pools were clean and the beach front is the nicest, though the pier is there, if you go more north there's better snorkeling but it's very crowded. The location is near lots of shopping and food options. The restaurants in all-inclusive is great food and the best beverages! Premium drinks that are very done perfectly. The grounds were kept nice and pristine condition, the bathrooms at pool at around this hotel were very clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here 11 years in a row & love it!
Stayed 6 nights in Dec 2024

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. Friendly staff! Walking distance to great restaurants!
Stayed 7 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing. Nice pool, amazing beach, plenty of seating at the beach and pool. Food was good. Will recommend to friends. One of our best vacations.
Stayed 6 nights in Dec 2024

8/10 Good

colin, kill devil hills

Liked: Cleanliness, property conditions & facilities
Check in was tedious and upper management seemed put off this ground
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly adams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have hot water to shower. Reported it and maintenance looked at it but still never had hot water.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacqueline

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation!
Stayed 9 nights in Nov 2024

10/10 Excellent

VICKI

Stayed 5 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This would be our 14th stay at Priveledge. Very accommodating staff,clean small resort. Food was excellent . This is considered a 3 4 resort ,if you want a 5 star go else where. I would highly recommend. The pools are cleaned daily and constantly repairing the grounds.
Stayed 7 nights in Nov 2024

8/10 Good

Kris

Stayed 3 nights in Dec 2024

6/10 Okay

shauna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy beach access with attentive wait staff and reasonable snack/lunch options on beach; access to food at various locations throughout the day - Very friendly staff overall - many of the same staff we see at every visit. Vying for beach chairs was a pain but staff also attentive to this concern.
Stayed 7 nights in Dec 2024

10/10 Excellent

Caleb Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason Paul

Stayed 7 nights in Dec 2024

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all-inclusive food was great, but redundant. The higher end restaurants are only open with reservation on certain days with the choice of 2 timea. There is a very loud venue next door that serves private parties which frequently lasted until 4am. On the other side there is an elementary school.The resort basically shuts down at 10pm. Otherwise very enjoyable stay as staff was friendly and facilities were clean. Recommend: bring your own cup (they will just fill it up) and straws, you can purchase the all-inclusive by the day as there are some fantastic places outside the resort too. Jax's across the street, Mango Cafe, and the Soggy Peso. When visiting Punta Sur be ready to climb rocks and wear good shoes.
Stayed 4 nights in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drinks, food and service were amazing. Our only complaint was no hot water. We had warm water 3 of our 7 days, the other 4 were cold.
Stayed 7 nights in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with partner
We thoroughly enjoyed every aspect of our stay. Jesus at front desk went well above and beyond to ensure we had an incredible room with a beautiful view. Food was fantastic. Loved the room service! Staff are the same year after year and are all very watm and friendly.
Stayed 7 nights in Dec 2024

6/10 Okay

Allison

Travelled with partner
Liked: Staff & service
Property has went down hill over the last 3 years. Ants in room, no hot water, and poor water pressure with inability to fill the jacuzzi tubs. Our third year coming to this property and it appears they might be short staffed as it takes a very long time to get service for drinks and food.
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephanie, Westport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is just amazing!! Alex (server) is the absolutele best!
Stayed 6 nights in Dec 2024

10/10 Excellent

Nunzio, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can get little crowded around the pool and beach! Overall had a great time! Service and staff are friendly and helpful!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Can’t wait til we return in August!
Stayed 3 nights in Aug 2024