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City Lodge Hotel Victoria And Alfred Waterfront

3.0 star property

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Photo gallery for City Lodge Hotel Victoria And Alfred Waterfront

Lobby
Front of property – evening/night
Double Room, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Bar (on property)
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool

Explore the area

Map
Cnr Dock And Alfred Roads, Cape Town, Western Cape, 8012
  • Long Street
    ‪8 min walk‬
  • Cape Town International Convention Centre
    ‪12 min walk‬
  • Cape Town Cruise Terminal
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Accessible, Non Smoking

Room amenity

Twin Room, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Twin Room, 2 Single Beds

1 bedroom, in-room safe, desk, laptop workspace

Business Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Room amenity

Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Accessible, Non Smoking

Room amenity

Double Room, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Room amenity

Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

City Lodge Hotel Victoria And Alfred Waterfront

Boardwalk/promenade hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a meeting room.
City Lodge Hotel Victoria And Alfred Waterfront offers 207 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
City Lodge Hotel Victoria And Alfred Waterfront's great location gets high marks from our customers. During your stay, you're just a quick walk from Long Street. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Long Street and Cape Town International Convention Centre
  • Airport shuttle service available for a fee
City Lodge Hotel Victoria And Alfred Waterfront offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly City Lodge Hotel Victoria And Alfred Waterfront. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Cape Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
City Lodge Hotel Victoria And Alfred Waterfront has a restaurant on site.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: ZAR 235 to 235 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive key retrieval information

Renovations and closures

The following facilities or services will be unavailable from February 15 2025 to April 1 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from 15 February 2025 to 1 April 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Lobby
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 235 to 235 per person
  • Airport shuttle fee: ZAR 520 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
City Lodge Hotel Victoria And Alfred Waterfront offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive key retrieval information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

City Lodge V
City Lodge Hotel V Waterfront
City Lodge Hotel V Waterfront Cape Town
City Lodge V Waterfront Hotel Cape Town
City Lodge V Waterfront Hotel
City Lodge v And a Waterfront
City Lodge Waterfront Cape Town
City Hotel v a Waterfront
City Lodge v&a Waterfront Hotel Cape Town Central
City Lodge Hotel V&A Waterfront Cape Town, South Africa
City Lodge Hotel Victoria Alfred Waterfront Cape Town
City Lodge Hotel Victoria Alfred Waterfront
City Lodge Victoria Alfred Waterfront Cape Town
City Lodge Victoria Alfred Waterfront
City Lodge Hotel V A Waterfront
City Lodge Hotel Victoria And Alfred Waterfront Hotel
City Lodge Hotel Victoria And Alfred Waterfront Cape Town
City Lodge Hotel Victoria And Alfred Waterfront Hotel Cape Town

City Lodge Hotel Victoria And Alfred Waterfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 838 reviews
Rating 8 - Good. 332 out of 838 reviews
Rating 6 - Okay. 68 out of 838 reviews
Rating 4 - Poor. 20 out of 838 reviews
Rating 2 - Terrible. 10 out of 838 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

6/10 Okay

Carl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This may be slightly unfair because we were warned, but serious construction was underway when we were there. Lots of construction material outside, and constant work ongoing inside. The gym, bar, and restaurant were unavailable as they were being rebuilt. The noise and dirt did not reach our room, but the work meant that there was a small temporary "reception" area with literally one chair available to wait. The staff did the best they could under the circumstances. We stayed 4 nights, and the construction was starting to wind down when we left (4 days ago), so your stay may be much different if everything is completed. Be sure to check before reserving. On the positive side, there is a restaurant within a few minutes' walk with good breakfast options, and another slightly farther with good lunch and dinner.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

margaret

Liked: Cleanliness, staff & service
Nice hotel, quite near to waterfront and CBD. Undergoing renovations at the moment therefore no dining facilities. As with others city lodge hotels , that are careful with their toiletries.
Stayed 1 night in Dec 2024

10/10 Excellent

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
best thing was looking out the window at the canal second best was taking boat on canal to waterfront beautiful loved it
Stayed 3 nights in Dec 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Property in a great location. Parts under renovation hence the stars above. But would recommend
Stayed 2 nights in Dec 2024

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
Good potential. Check building works are complete.
This hotel is in a great location for Cape Town and we suspect will become a very good travellers hotel, once the building works are complete. Hotel.com and the hotel should have advised us in advance that this would in effect be a room only with all other facilities missing at this time. No complaints at all about the staff who helped as best they could.
Stayed 4 nights in Dec 2024

10/10 Excellent

vida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Peter

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is well located but there is construction ongoing that should have bern finished prior to our arrival. There was no restaurant, pool or reception area. We had to complain twice about the use of noisy tablesaws past 10pm at night. Fresh towels smelled of paint thinner. Not a great experience.
Stayed 3 nights in Dec 2024

8/10 Good

Ulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Julie van

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had been told that construction would be completed before our arrival. However, it was still happening creating noise and dust. There was no pool, dining room or room service. Our room key did not work and we were told that we would have to ask the staff to let us into our room each time we returned as the technical issue could not be resolved until the next day. We were then offered a room right above the construction site which we refused. Eventually we were given an acceptable room. All round our stay was unsatisfactory.
Stayed 1 night in Dec 2024

10/10 Excellent

John, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities
Well positioned hotel. Great for the V & A waterfront. As a wheelchair user great facilities and being able to use the blue badge scheme we had one of the 2 blue badge spaces to ourselves for the whole of our stay. With Ramped access to the hotel and full wet room made it seem like home from home.
Stayed 13 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Lovely hotel. Great location. Limited dining as under renovation but that was reflected in the price we paid
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Davina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were aware of the refurbishment so it didnt really impact our stay. Our room was lovely. Very roomy and comfortable with a brilliant shower and other facilities. Easy walk along the canal to V&A. Would definitely recommend
Stayed 2 nights in Dec 2024

2/10 Terrible

JOHN

Travelled with group
Disliked: Staff & service, property conditions & facilities
It was not a hotel. No proper entrance or reception, no lounge, dining room, bar, just a room.
Stayed 2 nights in Dec 2024

8/10 Good

Adrian, Laguna Woods

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Under renovation. Most facilities were closed including restaurant.
Stayed 2 nights in Dec 2024

6/10 Okay

Debbie

Liked: Cleanliness, property conditions & facilities, room comfort
Ok. Not too far walk from V&A shame about the buil
Hotel it self was okay but there extensive building work taking place which we were not informed about. Some facilities were closed (pool etc)
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

STANLEY G J, ARAPAHOE

Disliked: Cleanliness, amenities, property conditions & facilities
At the moment I cannot recommend this place. It is undergoing major renovations so the entire property is surrounded by scaffolding with some industrial outside curtains to try to keep the dust down. There is no restaurant, no bar, no lobby. All you get is an ok room and a narrow walkway into the property that stinks of smoke because that is where all the smokers can congregate. There are many nice hotels in Cape Town and I moved to one after cutting my booked stay at the City Lodge short.
Stayed 9 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Even though the hotel is undergoing a huge remodel, my room was very clean, bed was comfortable and the staff kind and helpful. Currently there is no on site restaurant so they have some food in the reception area in a cold refrigerator. It looks like they’ve made breakfast arrangements with a nearby restaurant. It is about a 3-5 minute walk and I cannot speak to the food there. I walked to the V & A waterfront for my meals as there are likely over a hundred choices. The location seems quite safe and it takes about 12-18 minutes to walk to the V & A wharf where you can eat, shop and launch for various boat excursions like Roben Island. I would stay here again and look forward to seeing the completed restaurant, pool and gym.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely. Shame we were there during the refurbs
Stayed 5 nights in Nov 2024