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Hôtel du Canal

3.0 star property

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Photo gallery for Hôtel du Canal

Front of property
Reception
Lobby lounge
Economy Triple Room | In-room safe, desk, soundproofing, free cots/infant beds
Deluxe Triple Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
88-108, avenue Arnaut-Vidal, Castelnaudary, Aude, 11400
  • St-Papoul Abbey
    ‪9 min drive‬
  • Col de Naurouze
    ‪12 min drive‬
  • Port Lauragais
    ‪16 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪25 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

In-room safe, desk, soundproofing, free cots/infant beds

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Classic Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, soundproofing, free cots/infant beds

Family Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Quintuple Family Room

Quintuple Family Room | In-room safe, desk, soundproofing, free cots/infant beds

Quintuple Family Room

  • 15 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, soundproofing, free cots/infant beds

Classic Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, desk, soundproofing, free cots/infant beds

Economy Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, soundproofing, free cots/infant beds

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, soundproofing, free cots/infant beds

Economy Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hôtel du Canal

Waterfront hotel in Castelnaudary with free parking
Along with a bar/lounge, this hotel has conference space and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a garden and barbecues are on-site. Private bathrooms are not en suite.
Hôtel du Canal offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Rooms have detached private bathrooms. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hôtel du Canal. During your stay, you're just a quick walk from Canal du Midi. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes bicycles to rent
  • Just a 2-minute walk from Canal du Midi and 9 minutes by car from St-Papoul Abbey
  • Pets welcome for a fee (restrictions apply)
Hôtel du Canal offers its guests a terrace, barbecue grills, and a garden. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hôtel du Canal also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Castelnaudary hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Hosted evening meal available daily for a fee of EUR 23; reservation required

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 9.50 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 9.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 9.50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 9.0 per night
  • Hosted evening meal: EUR 23

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:30 AM - 7:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Canal Castelnaudary
Canal Castelnaudary
Hôtel du Canal Hotel
Hôtel du Canal Castelnaudary
Hôtel du Canal Hotel Castelnaudary

Hôtel du Canal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 60 out of 176 reviews
Rating 8 - Good. 75 out of 176 reviews
Rating 6 - Okay. 27 out of 176 reviews
Rating 4 - Poor. 8 out of 176 reviews
Rating 2 - Terrible. 6 out of 176 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael, Ottawa

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claude the owner was obliging to all requests, even providing an area to enjoy the Rugby World Cup and also the terrace where we enjoyed a drink or two. Our 6 rooms all overlooked the Midi Canal thus we enjoyed the ambience of this famous waterway area.
Stayed 7 nights in Sep 2023

8/10 Good

Maira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked location of the property, walking distance to the town, restaurants. Nice view from the window. Friendly staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

Celia

Stayed 1 night in Apr 2023

10/10 Excellent

Heather

Stayed 1 night in Mar 2023

10/10 Excellent

ivan

Liked: Cleanliness, staff & service
Great value for money, conveniently located to ride the canal
Stayed 1 night in Jul 2022

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice helpful night staff
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice on the Midi
Perfect for our 3 night stay visiting friends clean,with comfortable beds, Helpful freindly staff
Stayed 2 nights in Jun 2019

8/10 Good

Frank

Liked: Staff & service, room comfort
Quiet, yet centrally located
The hotel is located very close to all of the major shops and sights in Castelnaudary. The service was impeccable and the breakfast had a wide selection of delicious foods. Will definitely return and recommend.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Hotel is very close to canal and centre of town. Rooms are basic but clean and comfortable. Was very disappointed when after booking a room that said on the website had a minibar, microwave and tea/coffee maker, did not have any of these amenities. When queried as to why we did not have these amenities, was told that only some of the rooms had these amenities, and as I had received a ‘members price’ through Expedia, I was told ‘Do you remember how much you paid!’ Was then told that I could use the microwave in the breakfast room, use the tea/coffee facilities near the reception desk ( tea bags provided but had to pay for coffee pods), and to go through the breakfast room out to the garden, down to a fridge for communal use. Unfortunately, opening the fridge, confronted by a bad smell and a frypan of cooked meat and a package of opened raw meat that had seen better days.
Stayed 3 nights in Apr 2019

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
We had a great time staying at this hotel. Will stay again if in area
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Jun 2018

10/10 Excellent

Ri, North West of England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Good Stay
When I give the 4/5 stars, that is not to say the Hotel du Canal is a 4/5 star hotel. It's French rating is 2 star but I would say 3 star. However it is a very good 2/3 star hotel & we really enjoyed staying there for 4 days last week. The hotel is situated on the Canal, just as the houses end, so if you walk under the bridge, you are in quiet 'Canal-land'. If you walk to towards the town, you are on the 'high street' in a couple of minutes. The hotel has copies of the town map which has a yellow 'tourist route' on it. Very easy to follow & takes you round all the things you should not miss. We split it over 2 days because we wanted to spend time inside the buildings one day and have a picnic round the Grand Basin the next. Just check opening hours because it is France! The hotel is also a short walk from some very good restaurants. We liked Chez David's 25 Euro set Cassoulet meal: very filling but they will pack up anything you can't eat. The hotel itself is a little dated but we are not fans of large chain hotels so we liked that. It has a good atmosphere & the cleanliness and service were excellent. At this time of year we needed the room heater which was fine. A ceiling fan for summer initially needs the light on but then pull strings switch it on & off. Reviews here have complained about receptionists: we met 4 & they were all very helpful & charming. The parking seemed secure. No actual closed gate but well off the road. All in all a very pleasant few days.
Stayed 3 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient for town
We stayed here because it was close to town and had free parking. The room was clean and sufficient as a base for exploring the area. Walking distance into town. The manager recommended a very good restaurant for cassoulet.
Stayed 2 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super little gem on the canal for cyclists.
A lovely place, simple and nice, right along the canal. Perfect for cyclists. Good screech breakfast for a reasonable nine euros. The staff were great and very helpful with my bicycle. All in all a super stay.
Stayed 1 night in Nov 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Oasis on the Canal
I spent one night at this sweet place on the Canal du Midi. My room was spacious with a wonderful shower as well. Once I figured out how to work the a/c, it was very comfortable. There was a local festival that lasted until the early morning hours, but I had been told about it when I checked in and even given ear plugs (that didn't help, but it was fine). The manager was very kind and helpful when the in-room safe malfunctioned. I'd definitely stay here again if I came to Castelnaudary again.

6/10 Okay

David, Cheltenham UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overnight in Castelnaudary
Hotel provided all that was required for an overnight stop. Clean & comfortable with friendly and helpful staff. Good breakfast and reasonably close to town centre restaurants.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed here as its only half an hour from carcasonne and Toulouse and allowed us easy access to tour the surrounding area. This is a no frills hotel, it is basic but clean, good car parking, so if you are looking for a hotel just to put your head down and be gone the next morning, it's ideal then.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in castelnaudary
I wish the hotel would provide shampoo

8/10 Good

jeremy, coastal Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The room was more than adequate with an excellent bed and a nice view of the canal. There is direct access to the canal towpath for a walk to town or into the country. Restaurants are within a short and pleasant stroll. Most importantly, the staff was friendly, helpful and kind.