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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property

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Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Executive Suite, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    ‪1 min walk‬
  • The Royal Mint Experience
    ‪13 min drive‬
  • Principality Stadium
    ‪27 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility) | Desk, iron/ironing board, free WiFi, bed sheets

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a garden. Change of towels is available on request
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Heritage Park Pontypridd, Trademark Collection by Wyndham. During your stay, you're just a quick walk from Rhondda Valley. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at The Heritage Park
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception and 4 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Rhondda Valley and 6 minutes by car from Falconry UK
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. The business-friendly Heritage Park Pontypridd, Trademark Collection by Wyndham also features a fitness centre, a garden, and a picnic area. Self parking is free.

This 4-star Pontypridd hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 9:30 AM.
The Heritage Park – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Heritage Park

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 10.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 272 out of 726 reviews
Rating 8 - Good. 222 out of 726 reviews
Rating 6 - Okay. 110 out of 726 reviews
Rating 4 - Poor. 61 out of 726 reviews
Rating 2 - Terrible. 61 out of 726 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon, Billingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights (Saturday and Sunday) while visiting Bike Park Wales, and I was really impressed with the value for money. Booking just a week in advance, I only paid £55 for a two-person room with breakfast included—an absolute bargain! The room was clean and comfortable, though I did struggle a bit with temperature control. The window didn’t close fully, and while the radiator had adjustable heat, it wasn’t entirely clear when it was actually on or off throughout the day. That said, it wasn’t a dealbreaker. Breakfast was great—not anything particularly special, but definitely more than just the bare minimum for a continental breakfast, which was a nice touch. The shower was powerful and clean, though the mounts were a bit loose and wobbly. The location is a little out of the way, so if you don’t have a car, it might not be the most convenient. However, for the price, cleanliness, and overall experience, I’d absolutely stay here again. Perfect for a budget-friendly stay near Bike Park Wales!
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

2/10 Terrible

esosa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont know where to start! There was a feeling of u safe in the property from when i parked my car in the car park to when I entered my room. If not that i was tired and arrived at night, id have left for another place. Staff were not welcoming at all and spoke as though not interested in their job. I ordered dinner to my room and it came uncovered having travelled a far distance from the restaurant area where i ordered it from- how grim!!!the plates looked old, uninviting and dead. The room was tattered, with mouldy and rusty walls. The moment i stepped into the bath for a shower, the curtains and rods fell. Everywhere looked irritating with a rusty sink which i couldn't brush om And there was a foul smell in the room that made me feel sick. Bathroom had a sticker that says slipper bath and they did nothing such as provide a math to protect you! The room door had a sticker which said lock your door which told me that i easnt safe- i prayed to God for protection that night and come morning, i said a prayer of thanksgivung and ran out skipping breakfast, ofcourse!
Stayed 1 night in Mar 2025

4/10 Poor

lynn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be staying here again - black mould

The hotel was worn, not very clean or comfortable. Even though I paid for the more expensive room I was very very disappointed - Black Mould all around the window frame Breakfast very average - Will not stay here again
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Looks nice at first glance

Hotel looked good on the website, paid extra for an executive suite £125 for a night which was comfortable but poor condition with mould on the nets and curtains, smelled damp and pillows were in very poor condition and stained pillowcases. Food and drinks were ok.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was amazing, room very rough round the edges to be honest. Bathroom really could do with a complete rip out
Stayed 1 night in Feb 2025

6/10 Okay

Nigel

Travelled with family
Liked: Cleanliness
We were not informed that the bathroom radiator was not working on arrival only found out when mentioned at reception.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantalle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Jason

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bed
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where very polite... will be staying again
Stayed 1 night in Feb 2025

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was absolutely stinking so me and my partner left at 5am
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Stayed 4 nights in Feb 2025

4/10 Poor

Stuart

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel sadly looks nothing like the photos. The rooms are badly in need of a refurbishment. Old bathrooms and bedding. The mattress felt like it hadn't been changed in years.
Stayed 1 night in Feb 2025

8/10 Good

Denisse

Stayed 2 nights in Feb 2025

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room nothing like picture. Bathroom truly awful
Stayed 1 night in Feb 2025

8/10 Good

Paul

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service
No lift to second floor as partner is disabled and rooms not cleaned every day
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Stayed 1 night in Jan 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean comfortable good service
Stayed 1 night in Oct 2024

6/10 Okay

Matt

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Below average for price.

Hotel very beat up & dated. In desperate need of a face lift. Bathroom had bad stains. Also superior rooms were just regular rooms with a coffee machine.
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Fine, does the job.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Staff & service

Family gathering

It was ok for the price and fine for a one night stay
Stayed 1 night in Jan 2025

4/10 Poor

Barry

Business traveller
Disliked: Cleanliness, property conditions & facilities

Poor

Bit run down, paintwork on upper floors ropy, bathroom not clean soap scum ring in bath, cracked plaster in room. Noisy all night doors banging etc food ok, kebab was good steak full of gristle
Stayed 1 night in Jan 2025