Crown and Mitre Hotel

3.0 star property

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Photo gallery for Crown and Mitre Hotel

Lobby
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property – evening/night
Lobby
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Cathedral
    ‪3 min walk‬
  • Carlisle Castle
    ‪6 min walk‬
  • The Sands Centre
    ‪7 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Club King Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Single Bed

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crown and Mitre Hotel

Hotel in Carlisle with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Peace and Plenty
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Green Market and Carlisle Guildhall
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Peace and Plenty – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very comfortable
Stayed 1 night in Feb 2025

8/10 Good

Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room, comfortable bed, friendly staff. Food was nice but I was a bit surprised to find that the vegetarian main (possibly vegan, in fact) was more expensive than the meat options, even though the ingredients must have been much cheaper
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Carlisle centre

All good. Very nice hotel if a little aged in areas. Staff all very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Dirk

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Carlisle Working Away

Quite an old hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carlisle Overnighter

This is my 4th visit to this excellent hotel, always on a one night stay as I am taking the Carlisle to Settle train the next day (must see!). This hotel is a great place to stay, the staff are warm and welcoming, the rooms are spacious and comfortable and I always get a great nights sleep here. Only a 5-10 minute walk from the station, the building is quite old and has a lot of character. Incredible value for money and well located I never consider staying anywhere else if I am staying in Carlisle. The breakfast at 10.50 pounds is well worth the money.
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

penelope

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

2/10 Terrible

Stanley

Disliked: Staff & service

Risk death as we will not give you your money back

I can't talk about my stay, as due to Storm Eowyn (24th Jan 25) All rail travel was canceled in Scotland to England, Police Scotland were advising no one to travel due to the risk to life due to the Red level storm that was due. Scotrail announced about 2pm on Thursday 23rd that there would be no train running on Friday, I went on to cancel my hotel booking, only to find that I would have had to cancel before 12 noon to get free cancellation or change of date!! Hotel.com contacted the hotel to see if due to the "risk to life storm" that was the cause of my cancellation they would waiver the cancellation fee, but the Crown said no! I have stayed in the hotel twice before, and the reason I was going was a music festival, I have my ticket for next year, but will stay in an other hotel.
Stayed 1 night in Jan 2025

4/10 Poor

Simon

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Maria, Edinburgh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice night at the hotel, very friendly staff. The bar is a lovely area to spend some time in. Only problem was the windows in our room rattled all night and sleep was a problem. The bathroom needs refurbished.
Stayed 1 night in Feb 2025

4/10 Poor

Sam

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort

My stay at The Crown

I enjoyed it. The staff were very friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Ideal location for Carlisle.
Stayed 4 nights in Jan 2025

6/10 Okay

Ben

Stayed 1 night in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

E

Stayed 4 nights in Jan 2025

10/10 Excellent

Gamal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2025

8/10 Good

Lynda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Iain

Stayed 1 night in Dec 2024