Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Outdoor pool, pool loungers
King Studio Suite | Premium bedding, in-room safe, desk, blackout curtains
King Bed W Sofabed | Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
370 East Main Street, Unit 100, Carrboro, NC, 27510
  • Franklin Street
    ‪5 min walk‬
  • University of North Carolina
    ‪14 min walk‬
  • UNC Medical Center
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪29 min drive‬

Room options

One King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

King Hear Accessible W Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

King Bed W Sofabed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Studio, Two Queen Beds

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Two Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

King Studio Suite

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Hotel with free breakfast, a quick walk to Franklin Street
Along with an outdoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Chapel Hill-Carrboro/Downtown offers 142 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Chapel Hill-Carrboro/Downtown. During your stay, you're just a quick walk from The Artscenter. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at The Hickory Tavern
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Franklin Street and a 2-minute drive from University of North Carolina
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Chapel Hill-Carrboro/Downtown offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Chapel Hill-Carrboro/Downtown. Parking is available for a fee.

Guests are served a free buffet breakfast daily.
The Hickory Tavern – This sports bar specialises in American cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Hickory Tavern

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2013
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Chapel Hill Carrboro
Hampton Inn Chapel Hill Hotel Carrboro
Hampton Inn Chapel Hill/Carrboro
Hampton Inn Chapel Hill/Carrboro Hotel Carrboro
Hampton Inn Chapel Hill/Carrboro Hotel
Hampton Inn Chapel Hill/Carrboro Carrboro
Hampton Inn Suites Chapel Hill/Carrboro
Hampton Chapel HillCarrboro

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and great comfort

Our stay was marvelous! Loved getting an upgraded room. Easy checkin. So convenient! Will stay again.
Stayed 1 night in Mar 2025

8/10 Good

Sandy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was extra and was regulated.
Stayed 2 nights in Feb 2025

8/10 Good

Craig, Basking Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stephanie was amazing!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Rockelle

Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Edward

Liked: Cleanliness
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family

Overpriced/under-delivered

Shampoo ran out. Did not have complimentary toothbrush/ toothpaste. No parking included for hotel guests. Charged extra.
Stayed 1 night in Feb 2025

8/10 Good

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the hospital and had plenty of places nearby to eat. You do have to pay for parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

They were extremely accommodating would definitely recommend and stay again.
Stayed 1 night in Feb 2025

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness
Didn’t get the room I paid for and no parking close
Stayed 2 nights in Feb 2025

2/10 Terrible

Gregory W

Avoid if you possibly can. Be aware that if you have a car there's an additional $20 a day parking fee for the third party parking deck attached to the hotel. I checked in on Thursday January 16th. Discovered an old bar of soap in the shower, a sink in the bath room that would not drain, and blood on the bottom bed sheet which was not mine. I alerted the front desk to this and on Friday they came and changed the bed and fixed the sink. There was no coffee service that Friday. The sign on their mirror says they service the room every other day. I checked out on Monday January 20th and The room was never serviced between Friday and Monday. If I wanted coffee I had to go down to the front desk and ask for it. The bed was never made except for that one Friday. I guess the lack of service is the new norm since COVID. I'm a big fan of Hampton inn and I'm a member of Hilton honors but I have never run into a situation with a room like this particular facility.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very relaxing stay . Staff is super friendly and professional…
Stayed 2 nights in Jan 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service
Convenient location to the hospital.
Stayed 4 nights in Jan 2025

10/10 Excellent

Leslie, atlanta

Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay. We have stayed there before and would definitely stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Tad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. However there should be a disclaimer that parking is a fee. Runs roughly 21$ a day. Breakfast was meh.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Soo-ok

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk staff (Derrick), thanks!
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted in such a friendly, helpful manner. Beautiful hotel. Great value
Stayed 1 night in Jan 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for UNC Access

We came into town for a Carolina game and thoroughly enjoyed our stay. The desk staff was particularly helpful. The hotel is within walking distance to Franklin Street and the university. We took the Franklin Street shuttle to the game, and the hotel was in a very convenient location for that. The room was comfy, and the shower was amazing. We will definitely stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Shauna

Stayed 3 nights in Dec 2024

10/10 Excellent

Donna

Stayed 1 night in Dec 2024