Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Terrace/patio
Couples treatment room(s), massages
Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Exterior
Suite, 1 Bedroom, Non Smoking, Balcony | Living area | 49-inch Smart TV with digital channels, TV

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Cra. 5 #36-16 ,Calle del Cuartel, Cartagena, 130001
  • Cartagena Cathedral
    3 min walk
  • Plaza Santo Domingo
    3 min walk
  • Bolivar Square
    4 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, Multiple Beds, Non Smoking

  • 107 sq m
  • Sleeps 4
  • 2 King Beds

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Balcony

  • 117 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Courtyard View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals

Hotel with a full-service spa, a short walk to Clock Tower
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a rooftop terrace and spa services.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers 28 air-conditioned accommodations with a safe and complimentary dressing gowns. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
The on-site spa has couples treatment room(s). Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals. During your stay, you're just a quick walk from Clock Tower. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Clock Tower and 9 minutes on foot from Cartagena de Indias Convention Center
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals.

This 4-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily.
Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 11:30 PM and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: 50 per cent of room rate for check-in between 11:30 PM and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Casa Don Luis By Faranda Boutique

Hotel Casa Don Luis by Faranda Boutique, a member of Radisson Individuals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 144 reviews" "
Rating 8 - Good. 15 out of 144 reviews" "
Rating 6 - Okay. 5 out of 144 reviews" "
Rating 4 - Poor. 3 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, the staff was very helpful and attentive to my needs.
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and wonderful service.
Wonderful and beautiful hotel, but no gym which was a big disappointment and the steps to the room didn’t look nice or sturdy.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem. The staff are professional, cordial, respectful , accomodating and simply Amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine AC, gorgeous setting
It was so nice to have a really strong AC unit in Cartagena. My room was dark and cool and comfy. The reception was exceptional and let me check in at noon, even though check in wasn’t for a few hours. They helped me book a cab for the airport. Would highly recommend staying here!
Stayed 2 nights in Jul 2024

2/10 Terrible

RJ

Liked: Cleanliness, staff & service
I prefer not to get into detail, but if you have a second person in your room they will charge you. Even though I clearly marked and it was on my reservation that there would be two people. They still charged $70/day! No where is that in writing. I was kind of held captive to pay it. I’ll never come back. It’s unfortunate, because it is a nice property. They’re sneaky! Also tried to charge me for drinks I didn’t use from the mini bar and a stuffed animal that was clearly left on the bed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever will be going back the whole staff is amazing
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es pleno centro y muy fácil accesos para todo
Stayed 3 nights in Jul 2024

6/10 Okay

James, Tracy

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family
Oasis in the walled city
Great place to stay. Team very polite and professional. Lovey hotel in the Walled City.
Stayed 1 night in Jul 2024

10/10 Excellent

Belisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Casa Don Luis was superb. The beautifully designed property creates a cozy, inviting, and relaxing environment for all guests. Its amazing staff caters your needs and treats you with respect and appreciation. The property has great amenities that allow you to stay in if needed. I highly recommend this property.
Stayed 7 nights in Jun 2024

2/10 Terrible

Ingrid

Stayed 2 nights in Jul 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Darién

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena. Excellent experience. Beautiful place, awesome staff, nice room
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well kept. Location is very convenient. The staff is very helpful. I will definitely stay again in this hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value and location.
The staff was excellent! They were definitely the highlight. The location was very good. The room lacked natural sunlight. But, the decor and the lighting made up for it. Bathroom was very clean and spacious. Room service was prompt and efficient. The buffet breakfast was very very nice. A few minor things to be improved upon. But, for the money, a great 5 day stay. I would stay here again if I visited Cartagena again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Treshawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about this resort. The views are breathtaking. The staff is absolutely excellent! The rooms are beautiful. I am already planning my next visit.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ruqayah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property. The hotel has such a unique charm. The staff was so friendly and attentive. I would absolutely stay at this hotel should I come to Cartagena again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at boutique hotel
Beautiful hotel very unique with incredible staff. The restaurant was great. They had very good recommendations and could help us get everywhere. The location is exactly where you want to be.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alain p

Stayed 1 night in May 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided excellent customer service.
Stayed 4 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

LaTrease

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Angie and Laura were great! They were very helpful with suggestions and were quite pleasant and kind. The cafe/restaurant staff, especially Juan Carlos and Eduardo and there were 2 others (didn't get their names). They were incredibly nice and helpful. I truly appreciated the welcome drink and cold mint towels were a fantastic touch! The rooms were spacious and clean and comfy. The hotel was in a quiet area, but in walking distance to everything. I wish the pool was a little larger, but it served the purpose and I enjoyed it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Susana

Travelled with group
The hotel is beautiful & the staff was so wonderful, warm & helpful. Great place to stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Mazen

Stayed 5 nights in May 2024

10/10 Excellent

Alain p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024