ibis Cartagena Marbella

3.0 star property

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Photo gallery for ibis Cartagena Marbella

Exterior
Business centre
In-room safe, soundproofing, free cots/infant beds, free WiFi
Reception
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Avenida Santander #47-90, Cartagena, Bolivar, 130002
  • Marbella Beach
    ‪2 min walk‬
  • Walls of Cartagena
    ‪18 min walk‬
  • Clock Tower
    ‪3 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪4 min drive‬

Room options

Standard Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Sea View

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds, Sea View

  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Double Bed, Sea View

  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis Cartagena Marbella

Sandy fun near Walls of Cartagena and Clock Tower
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Cartagena Marbella offers 180 air-conditioned accommodations with a safe and a hairdryer. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cartagena hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Ibis Cartagena Marbella's great location gets high marks from our customers. During your stay, you're just a quick walk from Marbella Beach. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Walls of Cartagena and a few minutes from Clock Tower
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Ibis Cartagena Marbella also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Cartagena Marbella has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 42,000 for adults and COP 19,500 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 42000 for adults and from COP 19500 for children
  • Pet fee: COP 60000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Cartagena Marbella Hotel
ibis Marbella Hotel
ibis Marbella
ibis Cartagena Marbella Hotel
ibis Cartagena Marbella Cartagena
ibis Cartagena Marbella Hotel Cartagena

ibis Cartagena Marbella Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

DAVID

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 1 night in Feb 2025

6/10 Okay

Daniel, Rohrmoser

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big con is that they don’t provide towels for the bathroom sink, if you want one, they charge for that. Air extraction system in the bathroom didn’t work, close to the AirPort but not as close to Getsemani and other areas. It would be nice to have windows in the sea vow rooms that open just a bit for air exchange.
Stayed 3 nights in Feb 2025

8/10 Good

Edsel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

Mauricio

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Evaristo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lot traffic, beaches are close … but people need to careful.. to cross there in not stop sign or light…
Stayed 2 nights in Feb 2025

8/10 Good

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 3 nights in Feb 2025

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Nov 2024

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and nice place
Stayed 4 nights in Jan 2025

8/10 Good

Amaury Santana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Feb 2025

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very convenient. Great service and staff.
Stayed 4 nights in Feb 2025

2/10 Terrible

Patricia

Stayed 4 nights in Feb 2025

6/10 Okay

Aristides A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs some love and care, sometimes floor in the room is damaged, shower glass loose, in general hotel needs a bit more of maintenance, personnel is super helpful,
Stayed 3 nights in Feb 2025

10/10 Excellent

Michel Rodríguez

Liked: Property conditions & facilities
Todo bien
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE

Stayed 1 night in Jan 2025

2/10 Terrible

LUIS

Stayed 5 nights in Jan 2025

8/10 Good

Olman

Liked: Cleanliness, staff & service
It was good , nice and comfortable
Stayed 2 nights in Jan 2025

2/10 Terrible

LUIS

Stayed 1 night in Jan 2025

6/10 Okay

Adam

Travelled with group
Liked: Staff & service
Close to the beach.
Stayed 2 nights in Jan 2025

8/10 Good

Pedro

Stayed 1 night in Jan 2025

6/10 Okay

Yolanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

James

Disliked: Staff & service, amenities, property conditions & facilities
Came to check in a few hours early, around noon. They wanted to charge 200k COP for early check-in. Hotel was in need of refurbishment. Towels were pretty worn. Door lock was inoperable. Rooms were noisy. Bed linens appeared dirty. Unfortunately, I was too tired to protest. Ibis used to represent clean, compact yet crisp; not anymore.
Stayed 1 night in Jan 2025