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Hotel Cartagena Puerto

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Cartagena Puerto

Exterior
Superior Room | Minibar, in-room safe, desk, blackout curtains
Combined shower/bathtub, eco-friendly toiletries, hair dryer, bidet
Lunch and dinner served, Spanish cuisine
Junior Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
Real 2. Plza. Héroes de Cavite, Cartagena, Murcia, 30201
  • Casino de Cartagena
    ‪2 min walk‬
  • Casa Clares
    ‪3 min walk‬
  • Old Cathedral of Cartagena
    ‪3 min walk‬
  • Murcia (MJV-San Javier)
    ‪27 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Junior Room

Minibar, in-room safe, desk, blackout curtains

Junior Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Hotel Cartagena Puerto

Cartagena hotel in Cartagena Casco with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space. Change of towels is available on request
Hotel Cartagena Puerto offers 100 air-conditioned accommodations with minibars and a safe. 42-cm plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Hotel Cartagena Puerto's great location gets high marks from our customers. During your stay, you're just a quick walk from Palace Hall of Cartagena. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Spanish cuisine while dining at Gastrobar Cibus
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Palace Hall of Cartagena and Casino de Cartagena
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1582 square feet (147 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Cartagena Puerto. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 8 AM to 11:00 AM.
Gastrobar Cibus – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19 per day)
  • Parking on site (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 8 AM to 11:00 AM on weekends; EUR 19.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gastrobar Cibus

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,582 square feet of conference space
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-cm plasma TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.90 per person
  • Self-parking fee: EUR 19 per day
  • Nearby parking fee: EUR 19 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Nh Cartagena
Nh Hotels Cartagena
NH Cartagena
Hotel Cartagena Puerto Hotel
Hotel Cartagena Puerto Cartagena
Hotel Cartagena Puerto Hotel Cartagena

Hotel Cartagena Puerto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 173 reviews" "
Rating 8 - Good. 51 out of 173 reviews" "
Rating 6 - Okay. 17 out of 173 reviews" "
Rating 4 - Poor. 4 out of 173 reviews" "
Rating 2 - Terrible. 3 out of 173 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nigel

Liked: Cleanliness
Not as expected for a Superior room
The room suffered from a bit of noise, clock tower bells, seagulls during the night. The minibar fridge made a lot of noise that you thought someone had entered the room. The bathroom door needs adjusting as it was catching on the floor so waking you up when someone visited it. The balcony door/window had a big step up to get out and consequently a dangerous step down. The view from the balcony was very good over the harbour. It said parking available but had to go to a public car park away from the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an lovely hotel. Spotlessly clean, the staff were all very welcoming and nice. I would highly recommend this hotel. The car park is a bit....fun and the aircon could be colder, but superb hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

B S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
The hotel was in a great location for my work. The staff were really helpful and did all they could to make my stay experience a good one.
Stayed 4 nights in Oct 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the hotel were friendly and helpful. They first room had an air conditioner leak and we had to be moved to another room which was nice .
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 3 nights in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has easy access to all attractions, bars and restaurants. The hotel was very clean and the room was large with a balcony view of the port.
Stayed 1 night in Oct 2024

10/10 Excellent

janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for only one night as visiting a restaurant with friends. The hotel was very clean and inviting The bathroom facilities excellent as was the beds, very comfy with crisp ckean bedding. In a fantastic spot close to amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andre, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and would stay again!!
Stayed 1 night in Oct 2024

10/10 Excellent

Angel L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Liked: Amenities
Great location good hotel with everything needed.!
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
We parked off site. Check in staff were very nice. Next morning's staff were not so well informed. Breakfast was very nice. Awkward coffee machine however. Food was plentiful and staff friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Henriette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for only small cars
Stayed 2 nights in Sep 2024

10/10 Excellent

Fran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. The staff was very helpful and all spoke English. Will stay here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlene

Stayed 1 night in Sep 2024

10/10 Excellent

Yoletsys, HIALEAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el hotel, rapida atencion al cliente por parte del staff, muy bien hubicado, alrededor hay restaurantes, tiendas, barras etc, el aire acondicionado no estuvo muy bueno pero me dieron ventiladores y pudimos descansar esa noche.
Stayed 1 night in Aug 2024

10/10 Excellent

NISHAA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Cartagena. The staff was lovely
Stayed 1 night in Aug 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We thought we’d booked a superior room with a balcony as shown in the picture, this was not the case. Misleading at best. Extremely disappointed and have no doubt we are not the first customers that have been tricked by the pictures. Not good enough. The hotel is rather soulless and lacking in information regarding facilities, dining, bar etc. We had no idea if they even do bfast or food or drink. Liked Cartegena as a destination but on our next visit we’ll be staying elsewhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angel, Ringwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding.
Stayed 2 nights in Aug 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to Cartagena
It was a superior room which gave you a terrace with a table and 2 chairs It was a partial sea view The downside is the step up from the room was far too big for me I’m only 5ft 4ins tall It was really hard to do There is enough room on the terrace for 2 sun beds but they were not there the terrace is huge Nice hotel great position. Lovely helpful staff The other downside is no pool and you could really do with one in the summer Overall enjoyed my stay and if I come to Cartagena again I will stay here
Roman remains
Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Abhinav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the port/water which makes it convenient access by car, highly walkable with city attractions and restaurants/bar right next to it.
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
there are better options (and price) in Cartagena
room not exactly as seen in the pictures. shampoo bottle not refilled (empty) telephone for room service not working. price above average in the city for a lower service level.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024