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"Hotel reception didn't answer phone requesting Airport shuttle bus at around 10pm. Main window door in room would not shut properly, noise from outsid ... " More
20 Jun 2023 by Rafike - Room Division Manager
Dear Kevin,Thank you for your time leaving us feedback. We apologise that we did not meet your expectation.Regards,
14 Oct 2024 by Rafike - Rooms Division Manager
Dear Brigitte,We are delighted to hear that you enjoyed your stay at our hotel and were able to appreciate our amenities, our dedicated staff, and our beautiful garden. However, we sincerely apologize for the inconveniences caused by the unpleasant odor you experienced at night.To address the issue, the smell comes from some factories surrounding the hotel. We understand that this may have caused discomfort and we are genuinely sorry. We are currently seeking a solution to this concern, aiming to ensure the comfort and satisfaction of our guests.Once again, we appreciate your feedback. It is valuable in helping us ensure we continually improve our guest experience. Thank you for choosing our hotel, and we look forward to welcoming you again in the future.Best regards,
20 Jun 2023 by Rafike - Room Division Manager
Dear Oumkeltoum,Thank you for your time leaving us feedback. We are . We apologise that we did not meet your expectation.Regards,
17 May 2023 by Rafike - Room Division Manager
Dear Yanik, Thank you for rating us.Regards,
20 Jun 2023 by Rafike - Room Division Manager
Dear Christopher,Thank you for your time leaving us feedback. We are sorry that you were disappointed. We apologise that we did not meet your expectation.Regards,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A 24-hour health club, a terrace, and multilingual staff are also featured at the business-friendly ONOMO Hotel Casablanca Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This Art Deco Nouaceur hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
ONOMO Hotel Casablanca Airport offers 135 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Nouaceur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The hotel hosts a free manager's reception daily.
ONOMO Hotel Casablanca Airport has a restaurant on site.
Recreational amenities at the hotel include a 24-hour health club.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
ONOMO Hotel Casablanca Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
