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Birch Glen Lodge

2.0 star property

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Studio Suite, 1 Bedroom, Kitchen | Living area | 32-inch flat-screen TV with satellite channels
Superior Quadruple Room, Kitchenette | Free WiFi, bed sheets
Reception
Deluxe Double Room | Free WiFi, bed sheets
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
762 S Main St, Cascade, ID, 83611
  • Kelly's Whitewater Park
    ‪2 min walk‬
  • Lake Cascade State Park
    ‪4 min drive‬
  • Cascade Golf Course
    ‪4 min drive‬

Room options

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About this property

Birch Glen Lodge

Hotel with free parking, steps from Kelly's Whitewater Park
Along with a garden, this hotel has free self-parking and a vending machine.
Birch Glen Lodge offers 27 accommodations with a hairdryer. 32-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
During your stay at Birch Glen Lodge, you're just a quick walk from Kelly's Whitewater Park. Features include free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a vending machine
  • Steps from Kelly's Whitewater Park and a 4-minute drive from Lake Cascade State Park
  • Pets welcome for a fee
Birch Glen Lodge offers its guests a vending machine and a garden. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this Cascade hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free self parking on site

Things to do

  • Billiards/pool table

Conveniences

  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Birch Glen Lodge Hotel
Birch Glen Lodge Cascade
Birch Glen Lodge Hotel Cascade

Birch Glen Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 74 reviews
Rating 8 - Good. 15 out of 74 reviews
Rating 6 - Okay. 14 out of 74 reviews
Rating 4 - Poor. 13 out of 74 reviews
Rating 2 - Terrible. 6 out of 74 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
It was convenient. But our door would not lock when we left and the plumbing was broken and leaking all over the walk way making it an ice hazard as it was very cold out. There was literally human feces on the walk way to our room.
Stayed 2 nights in Feb 2025

4/10 Poor

Andy

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Will not be back NoBo gets my business.

Check in no person at front desk. Had to call the exchange person twice to get in the room. No email sent with door code. Tv couldn’t be fixed so no tv for 3 nights. Fitted sheets didn’t fit bed kept coming off and unk crusty substance on sheet. Shower head sprayed in five different directions. Holes in the walls and peeling drywall Sconce over bed loose and falling out of the fixture. The room reflected no maintenance or care by owner. You have to call the exchange operator who is mostly over seas so there’s language barriers delays and echos when you needed something. Then wait for the exchange to call back. Did meet the nice maintenance lady/ clerk who had limited resources at her disposal and was obviously too overwhelmed to handle requests. We stayed at birch glen two years ago and had a pleasant visit. Something is definitely going on now it’s terrible.
Stayed 3 nights in Feb 2025

4/10 Poor

Brent

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The shower was very hard to turn on. The original room reserved was no longer available and I was moved to a smaller room, still haven't gotten a refund for the difference between a suite and a double queen room.
Stayed 2 nights in Feb 2025

6/10 Okay

Marla, Payette

Travelled with partner
Disliked: Amenities
Okay for a short stay, ice fishing trip.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Cynthia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Table, but no chairs. Even more critical, light fixture directly over bed had no globe, light bulb hanging from the socket, and what appeared to be exposed wires. A child standing on the bed could have easily reached it.
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

People next to us partied all night. We got no sleep. No coffee in the room. Coffee pot was never cleaned.
Stayed 1 night in Feb 2025

6/10 Okay

Marla, Payette

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

BigHolebbq

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. I stay here every time I’m in Cascade.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got the deluxe suite for the weekend, which was fabulous because we were able to cook and just relax in the living room area. They do provide some pots and pans and utensils and dishes as well. That was fabulous. Room was clean with extra bedding on the side so that was nice and plenty of towels. Only thing I think they should mention for this specific room is that it is right above the rec room so for anybody with a infant or a toddler who has daytime naps just be aware of that it can get a little noisy below, nothing too out of hand though. overall, very satisfied with the stay would definitely return to the suite again.
Stayed 2 nights in Jan 2025

10/10 Excellent

John, Forty Fort

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Stayed 1 night in Dec 2024

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Deana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Made a reservation through expedia.com, got here when the office was "open", and there is nobody here,. If you try to call it goes to a call center where they say somebody will call you back, but nobody calls you back. We paid for 2 nights, now we're trying to book somewhere else.
Stayed 1 night in Dec 2024

4/10 Poor

Steve

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The non contact check in and check out was fine. Room was OK. The toilet ran continuously. There was no heat on in the room when we got there and the tempurature was difficult to manage. General condition of the property was rough. I wouldn't stay there again.
Stayed 2 nights in Dec 2024

4/10 Poor

Cindy

Travelled with family
Disliked: Cleanliness, amenities
This place is really old. It’s the dirtiest place I’ve stayed in my life. It was cheap. About $100 for a room with 2 double bed bunk beds. I would dispute the “sleeps 8” claim. Those beds do not sleep 2 adults. The mattresses were not the greatest. I did not use the shower. The bathroom was not clean. There are stains in the toilet and dirty walls. The kitchenette needs a very thorough deep clean. Inside the cupboards was scary. I was too afraid to use any dishes. The room was maybe 55 degrees when we got in. The heater did work but it took us 4 hours to get to a comfortable temp inside the room. This place is different as nobody was onsite. We got a door code through text. Our room number was odd. It didn’t fit with the other numbers around it. It was difficult to find. Our room was supposed to have a couch but it did not. We had the bunkbeds, a table and 4 chairs. I was hoping to put a child on that couch. I would not stay here again unless I was desperate.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like a little cabin in the woods
Stayed 2 nights in Dec 2024

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Heriberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alma

Liked: Cleanliness, staff & service, room comfort
Room was nice and clean. Beds were comfortable. It's a little older place. So if you are looking for fancy. This is not your place. But we very much enjoyed our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Jeff

Disliked: Amenities
Stayed 1 night in Sep 2024

4/10 Poor

Audrey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was dirty, shower curtain was dirty. Beadspread had a stain on it.
Stayed 4 nights in Sep 2024

8/10 Good

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Stayed 1 night in Jun 2024

4/10 Poor

Amy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one to check us in, no number to call. I spent 20 minutes in the phone with Expedia. Turns out they email you a door code. They don’t know why it was never sent. The AC was so loud and the workers next door drank and laughed out side my door till 11:00 . There was no remote not worthy of the money
Stayed 1 night in Jun 2024