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Deluxe Suite, 1 Double Bed, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Romantic Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Chalet Tianes, you're just a quick walk from Dolomites. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with hot stone massages, body treatments or Ayurvedic treatments at Tianes
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a steam room, a sauna and hiking/biking trails
  • 9 minutes by car from Seis-Seiser Alm Gondola and 14 minutes from Val Gardena
  • Free local-area and ski shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)

Property Features

After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. This luxury hotel also offers ski storage and a sauna. Free self parking is available. This 4.5-star Castelrotto hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 15 km and ski shuttle; train station pick-up
  • Parking: Free self parking

Room Amenities

Chalet Tianes offers 30 accommodations with outdoor private hot tubs and minibars. Rooms open to furnished balconies. This individually decorated accommodation has separate sitting areas and includes sofa beds. Beds feature down duvets. Satellite televisions are provided. Bathrooms include slippers and hairdryers. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • Private outdoor hot tub
  • Private balcony (furnished)
  • Sitting area
  • Pull-out sofa bed
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Down blanket
  • Cots (surcharge)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Chalet Tianes has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Tianes has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests should notify this property in advance of their anticipated arrival time.

The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are available for EUR 30 per night.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at midnight
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 25 for check-in between 11:00 AM and 8:00 PM
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chalet Tianes
  • Chalet Tianes Castelrotto
  • Chalet Tianes Hotel
  • Chalet Tianes Hotel Castelrotto
  • Tianes
  • Chalet Tianes Hotel
  • Chalet Tianes Castelrotto
  • Chalet Tianes Hotel Castelrotto

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.