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Sensoria Dolomites

4.5 star property

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Photo gallery for Sensoria Dolomites

Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Hiking
Front of property
Outdoor pool, open 7:00 PM to 8:00 PM, pool umbrellas, pool loungers
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Pet-friendly
  • Pool
  • Breakfast included

Explore the area

Map
Schlernstraße 37, Castelrotto, BZ, 39040
  • Seis-Seiser Alm Gondola
    ‪4 min walk‬
  • Golfclub St.Vigil Seis
    ‪3 min drive‬
  • Marinzen Ski Lift
    ‪5 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Sensoria Dolomites

All-inclusive hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Sensoria Dolomites offers 40 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Midori Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
During your stay at Sensoria Dolomites, you're just a quick walk from Dolomites. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, hydrotherapy or aromatherapy at Midori Spa
  • Amenities include a front desk safe, locker space and a gift shop
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Dolomites and Seis-Seiser Alm Gondola
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sensoria Dolomites is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sensoria Dolomites offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour fitness centre, spa services, and a library are also featured at the luxury Sensoria Dolomites. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Sensoria Dolomites was completed in June 2022.

This 4.5-star Castelrotto hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM. The hotel hosts a free manager's reception on selected days.
Restaurant – On-site restaurant.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Library
  • Optional golf privileges
  • Outdoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Snow sports gear
  • Steam room
  • TV in common areas
  • Yoga classes

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Sensoria Dolomites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 PM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 14 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Genießerhotel Ritterhof
Sensoria Dolomites Hotel
Sensoria Dolomites Castelrotto
Sensoria Dolomites Hotel Castelrotto

Sensoria Dolomites Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 19 reviews
Rating 8 - Good. 0 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, relaxing hotel
Great relaxing time during our 4 night stay. All inclusive is good value given the excellent quality of the food. Be aware that only gin was included (so we were told) so other spirits are paid for, which is strange (and not all inclusive). Lovely outlook over the mountains, spa area also top quality, although sauna should be on all day, they only turn it on in the afternoon.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time here, and I will be back for a third. The hotel is in a quieter area. You feel secluded from the rest of the area without being so. The staff, the food, the location is all excellent
Stayed 2 nights in Jun 2024

10/10 Excellent

florencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Hk

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for you
Stayed 2 nights in Sep 2023

10/10 Excellent

Vipool, Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Privately owned with a commitment to excellence in all aspects.
Stayed 3 nights in Sep 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t wait to return here! It is such a relaxing, tranquil property with scenic views of the Dolomites. The owner and staff are top notch. They are available for any questions, assistance you may need. The food and drink was incredible!
Stayed 2 nights in May 2023

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a sanctuary!The Property ,Facilitys and Staff are superb! The food- to dye for! Re- energize and have a great time when you visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized feeling that the very professional staff provides with ALL staff from the moment you walk into the hotel. Very top notch in all aspects and highly recommendable.
Stayed 4 nights in Sep 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and soothing stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bestes Hotel in Südtirol. Coming back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 2 nights in Dec 2022

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder!!
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon giorno la consiglio vivamente faccio fatica a trovare qualche difetto ti fanno sentire a tuo agio quindi un bravo a tutti
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto molto bello funzionale ed efficiente. Se proprio devo trovare un ombra, è il parcheggio che seppure grande era sempre pieno. Nonostante questo sempre riuscito a parcheggiare
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Very welcoming. Excellent food and wine. My husband and I (and our dog) enjoyed our stay, and we will definitely return to this wonderful hotel.
Stayed 1 night in Jul 2019