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Mercure Catania Excelsior

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Catania Excelsior

Miscellaneous
Bar (on property)
Exterior
Breakfast, lunch and dinner served
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Piazza Giovanni Verga 39, Catania, CT, 95129
  • Tribunale di Catania
    3 min walk
  • Via Etnea
    10 min walk
  • Bellini Gardens
    11 min walk
  • Catania (CTA-Fontanarossa)
    20 min drive

Room options

View all photos for Standard Twin Room, Multiple Beds, View

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds, View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds, Balcony, View

Superior Twin Room, 2 Single Beds, Balcony, View | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds, Balcony, View

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Suite, 1 Double Bed, Balcony

Grand Suite, 1 Double Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Double Bed, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Balcony, View

Superior Double Room, 1 Double Bed, Balcony, View | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed, Balcony, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Multiple Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Multiple Beds, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

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About this property

Mercure Catania Excelsior

Hotel with a fitness centre, near Piazza del Duomo
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Mercure Catania Excelsior offers 176 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Catania hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Catania Excelsior, you're just a quick walk from Tribunale di Catania. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Tribunale di Catania and 8 minutes on foot from Piazza Carlo Alberto
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Catania Excelsior. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Catania hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Le Zagare – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Zagare

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1953
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 AM
Express check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excelsior Grand Catania
Excelsior Grand Hotel
Excelsior Grand Hotel Catania
Mercure Catania Excelsior Hotel
Mercure Excelsior Hotel
Mercure Catania Excelsior
Mercure Excelsior
Mercure Catania Excelsior Sicily
Mercure Catania Excelsior Hotel
Mercure Catania Excelsior Catania
Mercure Catania Excelsior Hotel Catania

Mercure Catania Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 409 reviews" "
Rating 8 - Good. 192 out of 409 reviews" "
Rating 6 - Okay. 56 out of 409 reviews" "
Rating 4 - Poor. 13 out of 409 reviews" "
Rating 2 - Terrible. 20 out of 409 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Stayed 1 night in Oct 2022

4/10 Poor

Anthony

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing!
We had to change rooms 3 times. The two bed room was not ready. They gave use a second room with two beds the door lock was broken so we had to change again. The third room was not set up with towels pillows etc. the rugs in this room were filthy with stains. They were not well vacuumed.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sean

Stayed 2 nights in Oct 2022

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful at front desk
Stayed 2 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Rashad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good luck cation other than that it was very poor
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2022

8/10 Good

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craig uk
The hotel is a little scruffy from the out side but inside the bar, reception and dinning area its very nice the rooms are well equipped but again a little tired the staff were excellent and very frindly would definitely stay here again and good value for money
Stayed 4 nights in Aug 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Staff & service
Staff failed to provide enough information about parking resulting in us being fined, and then couldn't even assist us to pay the fine which was in Italian (we are Australian) - they outright accepted zero responsibility whatsoever and were extremely unhelpful. Would NEVER stay here again. It was appalling and disgusting behaviour from so called service professionals. Very disappointed.
Stayed 2 nights in Jul 2022

6/10 Okay

Some

Stayed 1 night in Jun 2022

8/10 Good

Kimmy

Business traveller
Stayed 1 night in Jun 2022

6/10 Okay

Joselito

Travelled with family
Liked: Staff & service
Stayed 3 nights. Old carpets, old beds but linens were great. Staff is wonderful. Underground parking (15 euro/day) is a hassle. You have to get off your car to push a button and call for the front desk to open the gate. No stairs from the garage to the lobby, only elevator. I had to get something from my car but the elevator was broken. Breakfast is okay.
Stayed 3 nights in Jan 2022

8/10 Good

Nadia

Liked: Cleanliness, property conditions & facilities, room comfort
It's ok
The room was nice but the air conditioning was not working properly.
Stayed 1 night in Aug 2021

8/10 Good

JORGE

Stayed 2 nights in Jul 2021

8/10 Good

Kobi Yaakov

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Kobi Yaakov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff. Excellent location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in a good location
The hotel is pleasant and the staff excellent - I experienced a really high level of service. I had a room overlooking Piazza Giovanni Verga, and I had a wonderful view of Mount Etna in the background. The room was spacious and comfortable with classical furniture. The carpets need to be changed, and the bathroom needs some upgrading, but apart from that everything was great. My only disappointment was with the breakfast. Due to Covid measures, there is no buffet, which is totally understandable, however, I wasn't expecting to be served cold scrambled eggs on a cardboard plate. The cutlery, glasses, etc were (biodegradable) plastic, and when I queried, they said "temporary hygiene measures", but it was very disappointing. Plates and cutlery can be washed at high temperatures. Much better than all this waste. The hotel has a garage where you can park (€15 per day), and the square right in front of it has plenty of parking spaces. Both options are very convenient.
Stayed 1 night in Oct 2020

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catania Stay
Went in August 2020, Hotel staff were great, breakfast was also nice however had table service due to Covid. (Less choice than buffet) Hotel and room itself was nice, weather was amazing 30+ heat and not a cloud in the sky. Beach is 4km away (short taxi drive) sea is also like a bath in Catania due to how shallow it is. Quiet town but got enough bars and lively spots in the evening. Overall nice time away, would recommend 3/4 days.
Bathroom
Bathroom
Bedroom (went for two single beds as was with friend)
View of volcano from our balcony
Stayed 4 nights in Aug 2020

10/10 Excellent

Thayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

6/10 Okay

Alexander

Disliked: Amenities, property conditions & facilities
The place is tired and needs refreshing. The staff are equally uninspiring - nothing seemed to come naturally for example wiFi which is free was not offered and required vouchers etc. The room felt tatty and the bathroom was unwelcoming with silicone along bath etc peeling off. Pity. It’s in a prime location with good access to parking and Centre - Accor could do much better
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The hotel was in excellent condition and the staff were friendly, helpful and knowledgeable.
Stayed 1 night in Aug 2019

2/10 Terrible

C

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and wallpaper was peeling off. The overall surrounding city as well made us feel unsafe
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019