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Richmond Plaza Hotel

3.0 star property

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Photo gallery for Richmond Plaza Hotel

Lobby sitting area
View from room
Deluxe Room, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets
Suite, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets
Deluxe Room, 1 King Bed | Bathroom | Shower, towels

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu City, Cebu, 6000
  • Ayala Center
    ‪13 min walk‬
  • Waterfront Cebu City Casino
    ‪17 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Richmond Plaza Hotel

Hotel with free parking, near Ayala Center
This hotel features a restaurant, a coffee shop/cafe and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a front desk safe are on-site.
Richmond Plaza Hotel offers 42 air-conditioned accommodations, with complimentary bottles of water. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Richmond Plaza Hotel, you're just a quick walk from USC-North Campus. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 15 minutes by foot from Ayala Center and a 4-minute drive from SM City Cebu
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Richmond Plaza Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Richmond Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: PHP 250 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 12 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 500.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 250 per person
  • Airport shuttle fee: PHP 1000.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: PHP 1 (one-way), (up to 7 years old)
  • Rollaway bed fee: PHP 500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Richmond Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel.

Property is also known as

Richmond Plaza Cebu
Richmond Plaza Hotel
Richmond Plaza Hotel Cebu
Richmond Plaza Hotel Hotel
Richmond Plaza Hotel Cebu City
Richmond Plaza Hotel Hotel Cebu City

Richmond Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 29 out of 251 reviews
Rating 8 - Good. 75 out of 251 reviews
Rating 6 - Okay. 74 out of 251 reviews
Rating 4 - Poor. 35 out of 251 reviews
Rating 2 - Terrible. 38 out of 251 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Lotis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty matresses

There was cockroach wondering on the floor. The matress of the bed is dirty, a lot of stain as well as the extra bed matress. I paid 5500pesos a night it was not worth it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

No Good Aircon

The room was very hot. It has an air conditioner but it's too small for a room this size. Also they installed it very low to the ground so the cold air blows straight to your feet. The staff was friendly. The location was good. The Wi-Fi was very fast. I would be willing to stay here again but I don't think that it will probably happen.
Stayed 2 nights in Jan 2025

10/10 Excellent

john paul tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap, clean, and very friendly staffs
Stayed 1 night in Dec 2024

8/10 Good

Jimille

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Its old, but its clean and closed to city.
Stayed 6 nights in Dec 2024

6/10 Okay

Jonas

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Without grab app kolinda screwed
Stayed 2 nights in Nov 2024

6/10 Okay

Earl

Stayed 2 nights in Oct 2024

2/10 Terrible

RAY AN MARGARET, CLIFTON

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 2 nights in Jul 2024

2/10 Terrible

RAY AN MARGARET, CLIFTON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 1 night in Jul 2024

6/10 Okay

Graig

Stayed 2 nights in Jun 2024

8/10 Good

Rommel

Travelled with family and small children
Liked: Cleanliness
The air-conditioning system at the front desk wasn't working.
Stayed 3 nights in Apr 2024

2/10 Terrible

ROBERT, Jacksonville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems so old,the toilet is dirty,the reception was rude and unfriendly .Strictly for 2 persons only if exceeding 2 persons must pay 450 per head. Shower has extremely low water flow .I do not recommend this hotel .You can still find many affordbale and nice hotels nearby.
Stayed 13 nights in Apr 2024

10/10 Excellent

Caridad

Stayed 5 nights in Mar 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so clean, may hot water ang shower, wide cabinet pwede nga matulog inside the cabinet. Hehehe
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hospitality

most friendly and hospitable staff they have there
Stayed 4 nights in Jan 2024

4/10 Poor

Eva

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Hotel condition bad,towels are really so stained ,the white color looks brown,linens are the same ,no glasses in the room for water,staffs are excellent,overall I will not recommend this place
Stayed 2 nights in Jan 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booking problem

The stay was excellent. The only problem was at check in. I booked the hotel for my family members in The Philippines but I was not with them. So there was a problem at check in. I had to overcome this by sending an email to the hotel authorising the family members to book in under my name. Otherwise, everything was alright.
Stayed 1 night in Nov 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left early because the area was not safe, locks on room door didn’t work well, poor internet, no safe in the room, refrigerator was dirty and then they charged extra for lay drying the bedsheets We had booked 3 days but cancelled after the first night and had to forfeit the other days that we stayed. Do not recommend staying here

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

udaya

Liked: Cleanliness, staff & service
Disliked: Amenities
First I was given a room with a massive pillar in it. Can barely move in the room, couldn't believe shower where you can't even keep the soap. blocked shower, loud and noisy aircon. Room service felt bad for me and moved to a good room Stayed for week. Serive staff were good and looked after me well.