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Surestay Plus By Best Western Cebu City

2.5 star property

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Photo gallery for Surestay Plus By Best Western Cebu City

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Exterior
Family Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
Danaque Building, Capitol Site, Cebu City, 6000
  • Osmeña Fountain Circle
    ‪8 min walk‬
  • Ayala Center
    ‪4 min drive‬
  • Waterfront Cebu City Casino
    ‪5 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪42 min drive‬

Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 2 Double Beds, Non Smoking

  • 29.09 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

  • 33.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 King Bed, Non Smoking

  • 23.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 27.74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 2 Single Beds, Non Smoking

  • 23.55 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 20.50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Single Beds, Non Smoking

Premier Room, 3 Single Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk

Premier Room, 3 Single Beds, Non Smoking

  • 28.31 sq m
  • Sleeps 3
  • 3 Single Beds

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 Queen Bed

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

Minibar, in-room safe, individually furnished, desk

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
  • 3 Single Beds

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

Minibar, in-room safe, individually furnished, desk

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

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About this property

Surestay Plus By Best Western Cebu City

Baroque hotel with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and a banquet hall. Change of towels is available on request
Surestay Plus By Best Western Cebu City offers 62 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually furnished accommodation has separate sitting areas. 32-inch LED televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Surestay Plus By Best Western Cebu City. During your stay, you're just a quick walk from Cebu Doctor's University Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge and luggage storage
  • Just a 5-minute drive from SM City Cebu and a few minutes from Colon Street
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Surestay Plus By Best Western Cebu City also features concierge services and a lift. Free self parking is available.

This Baroque Cebu City hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Surestay Plus By Best Western Cebu City has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Surestay Plus By Best Western Cebu City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 145 reviews
Rating 8 - Good. 38 out of 145 reviews
Rating 6 - Okay. 11 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ronaldo

Liked: Staff & service
Staff are courteous.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tim

Stayed 2 nights in Nov 2024

10/10 Excellent

NICARETES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Everything
The Facilty are So Clean, Foods are Good, just a step from Hotel we can take a Jeepney to Downtown and the fare is P13pesos USD .22 cent Only Your in Downtown
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and there warm accommodations plus the very good breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

REID

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second stay this time is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel the rooms are nice and clean. Staff are super friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

CONCHITA AIREEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with all of our needs and questions. Comfy bed, roomy shower.
Stayed 7 nights in Nov 2024

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fair value for the price. The hot water was more room temperature.
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ailen, Hanmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all just in front of Cebu Doc Hospital
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

6/10 Okay

Adrian

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Teodora

I love the hotel it’s close the restaurant and coffee shop, accessible of jeepneys to Ayala Mall. It’s hard to obtain the hot water . Wi-fi and breakfast food are great if your Filipino… the downside id that the front desk nameJai asked me upfront P8k for my 4 night stay plus 1k refundable upon check out.. my concern why they asked me to paid the 8k pesos since I booked at Expedia and it charge to my Visa already.. the front desk told don’t worry they will void the Expedia.. I replied to her “ I don’t think the Expedia will void my payment since I booked they Expedia.”... I think I was SCAMMED with front desk and the sure stay western hotel..
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a good budget option in the middle of the city. Nice breakfast options every morning and responsive staff. We had a minor problem with bathroom plumbing and they were quick to accommodate us with a room change. A busy street out front so the lower floors are a little noisy. Overall good value.
Stayed 4 nights in Aug 2024

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility, food are good, excellent customer service.
Stayed 5 nights in Aug 2024

8/10 Good

Crispo

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Crispo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiteness and accessibility
Stayed 2 nights in Aug 2024

10/10 Excellent

Divina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have music on the lounge even just instrumental music on low volume
Stayed 3 nights in Aug 2024

10/10 Excellent

juanito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jomar and Eve at the front desk is very courteous and accommodating ! I was given an upgrade and complimentary breakfast!
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Staff & service
Friendly staff alot of fruit flys /aunts the employees very helpful
Stayed 4 nights in Aug 2024