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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, pool loungers
Front of property
Terrace/patio
Exterior
Champagne bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Winter Garden
    ‪1 min walk‬
  • Millennium Gallery
    ‪2 min walk‬
  • Crucible Theatre
    ‪2 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout curtains, iron/ironing board

Privilege, Room

  • 28.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

Hotel with a full-service spa, steps from Sheffield Winter Garden
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Mercure Sheffield St Paul's Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Sheffield. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at The Yard at St. Pauls
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, body wraps or facials at Spa Naturelle
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Sheffield Winter Garden and Millennium Gallery
  • Dogs welcome for a fee
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa.

This 4-star Sheffield hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Yard at St. Pauls – This restaurant specialises in British cuisine and serves lunch and dinner.
The Champagne Bar – On-site Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 135 out of 1006 reviews
Rating 4 - Poor. 82 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Stayed 1 night in Nov 2024

4/10 Poor

Lee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the money at all
Beds were ver uncomfortable. Booked a double and it was just 2 singles pushed together so there was a gap between the beds. Room was quite dated. Sound didn’t work on the tv and when the tv was on standby there was a clicking noise coming from it so we had to pull the cupboard out and unplug it.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
The location in the centre of the city is excellent, if a little difficult to drive up to due to traffic restrictions. The staff were extremely helpful, friendly and understanding, providing really great service. We stayed one night and didn't experience the leisure facilities or restaurant, but our room was clean, comfortable and had all the amenities that we needed.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great views but gone down hill a little
The hotel is feeling a little tired and in need of some renovation. Room right near the lift meant a loud noise with the light going up and down. When I fed back they said next time to request a room not near the lifts. Main issue is you now have to pay to use the hotel pool.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Iain

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay if you want a comfortable bed
Downstairs looked nice, room was awful. Looked like the last time it was renovated was the 90’s, bed was two singles pushed together with a mattress topper over the top and even with that the mattresses were paper thin.
Stayed 1 night in Nov 2024

4/10 Poor

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night city stayover.
Nice hotel with modern features . Room modern and clean with all appliances working fully and comfortable bed. Parking booked at NCP about 10mins away. Good breakfast choice. Helpful friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Stayed 1 night in Oct 2024

6/10 Okay

Zuzana

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Fraser

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Deteriorating badly. I have used this hotel often over the last decade and very much enjoyed it. However on this occasion I found that there was now a £10 fee per person over and above the room rate to use the pool etc. This was not clear on Expedia (in the small print and even then ambiguous when I checked). I was told it was clear on the hotel's own website. It was not. The bar is ridiculously expensive. There was a fan running in the room that was loud and could not be turned off. The room was averagely clean at best. I'm afraid I'll be looking elsewhere in Sheffield for future stays.
Stayed 1 night in Nov 2024

10/10 Excellent

Reagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service and lovely room!
I had a great experience at the Mercure hotel! Robin at the desk was welcoming and upgraded our room when he saw it was my birthday, along with complimentary drinks at the bar. The room was really clean and had a lovely view of the peace gardens. I would definitely recommend and stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where very helpful and very kind couldn't ask for more
Stayed 2 nights in Nov 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Wonderful stay as ever; fourth time here and always reliable. Special thanks to Lisa and Robin for speedy help with checking out and access to the pool. Recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Nice big room with a huge comfy bed. It was spotless. Will definitely stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely central hotel with great pool!
Stayed 1 night in Oct 2024

4/10 Poor

Lauren

Travelled with partner
Disliked: Property conditions & facilities
The property is in real need of an update, the beds in particular are worn out and the bathrooms haven’t been updated since it was built
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Business traveller
Disliked: Staff & service
…
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Generous Hotel
Mercure in Sheffield is a lovely Hotel located next to the wonderful Winter Gardens, and very reasonably priced. IT might be worth looking at the layout of the room in 203 as getting out of the Bathroom was a bit tight with chair and desk limiting space - remedy would be - move them to the right - otherwise wonderful
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Would recommend but can do with an update!
Good hotel, friendly staff! Room was spacious and included a fridge. Certain things could do with being updated as fixtures and fittings are looking tired and worn. The TV would benefit feom being updated, to include more functionality like other hotels at similar price point. Certain clenliness issues with cups and utensils in the room and toilet.
Stayed 3 nights in Oct 2024