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Giannoulis Santa Marina Plaza - Adults Only

4.0 star property

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Photo gallery for Giannoulis Santa Marina Plaza - Adults Only

Outdoor pool, pool umbrellas, pool loungers
View from property
Junior Suite, Beachfront | Premium bedding, down duvets, pillow-top beds, minibar
Outdoor pool, pool umbrellas, pool loungers
Double Room, Beachfront | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Laundry

Explore the area

Map
Agia Marina, Chania, Crete, 73014
  • Stalos Beach
    ‪2 min walk‬
  • Agia Marina Beach
    ‪9 min walk‬
  • Platanias Square
    ‪2 min drive‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪33 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Beachfront

Junior Suite, Beachfront | Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, Beachfront

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Double Room, Beachfront

Double Room, Beachfront | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Beachfront

  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | Premium bedding, down duvets, pillow-top beds, minibar

Double or Twin Room, Pool View

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Economy Room (Basement)

Economy Room (Basement) | Premium bedding, down duvets, pillow-top beds, minibar

Economy Room (Basement)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Giannoulis Santa Marina Plaza - Adults Only

Adults-only beachfront hotel with outdoor pool
At Giannoulis Santa Marina Plaza - Adults Only, hit the private white sand beach, dine on-site at Main Restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
Giannoulis Santa Marina Plaza - Adults Only offers 51 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 21-inch plasma televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, designer toiletries and complimentary toiletries. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Giannoulis Santa Marina Plaza - Adults Only. During your stay, you'll be connected to a shopping centre and just a quick walk from Agia Marina Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with ocean views at Main Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a gym and bicycles to rent
  • Just a 1-minute drive from Agia Marina Beach and 6 minutes from Kalamaki Beach
Feel the sun on your face and the sand in your toes on the private white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Giannoulis Santa Marina Plaza - Adults Only such as an outdoor pool and a fitness centre.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This eco-certified hotel also offers a garden and a terrace. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Chania hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
Main Restaurant – This poolside buffet restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
A La Carte restaurant – This beachfront restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Happy hour is offered.
Beach A La Carte – This beach diner specialises in Italian cuisine and only serves dinner. Reservations are required.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A La Carte restaurant
  • Beach A La Carte
  • Main Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,615 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 21-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November, December and March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1042Κ014A0006601

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 16 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Hotel Marina Plaza
Giannoulis Santa Marina Plaza-Adults Hotel Chania
Santa Marina Plaza Hotel
Giannoulis Santa Marina Plaza-Adults Hotel
Giannoulis Santa Marina Plaza-Adults Chania
Giannoulis Santa Marina Plaza-Adults
Giannoulis ta ina PlazaAdults

Giannoulis Santa Marina Plaza - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 143 reviews
Rating 8 - Good. 53 out of 143 reviews
Rating 6 - Okay. 10 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rawand

Stayed 3 nights in Aug 2024

8/10 Good

PANAYIOTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently placed right by the sandy beach. The room was very clean and generally the hotel areas are clean. The staff are very friendly and service was excellent. Could do with outside toilets and changing rooms, so guests wouldn't have to go back to their room after a swim.
Stayed 7 nights in Jul 2024

10/10 Excellent

elizabeth, Park City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly! We enjoyed our stay very much. They assisted with every aspect of our stay.
Stayed 3 nights in Apr 2023

8/10 Good

Anshuman

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Old style hotel, great staff and location
Property is a bit old style. Very friendly and helpful staff. Very good breakfast and in general, food is good Location and s good and got its private beach and sunbeds etc. But its mainly for certain age group, mostly above 60 or so. Location is a good to go to Platanias as well as Chania, short cab or bus drive to both those places for bars, restaurants and night life.
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I chanced upon this property as we looked for a beach hotel. Our first impression was met with a very warm welcome. During our stay we were so impressed we requested to extend our stay. Katerina was a wonderful host and this request was painless. Nothing is too much for her to make sure you are happy and comfortable and walks in and out of reception to the pool checking her guests needs are met. Excellent customer Service. The pool is clean and sparkling. Breakfast service impeccable. We are so impressed with this small private but comfortable hotel. Gold stars!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome smaller hotel with fun staff!
Amazing hotel with great ocean views and awesome food! They change up the breakfast and dinner every day so you never get bored of the same food! The staff is also very friendly and nice.
Stayed 3 nights in Sep 2021

10/10 Excellent

gregori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week
Amazing hotel Great food for lunch Less for breakfast though
Stayed 7 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
We stayed in the hotel for 2 nights and it was a last minute decision to book there. The position of the hotel is excellent - straight on the beach, with private beach of the hotel, and that’s exactly what we’ve booked this hotel for, together with the wish of having some fresh breeze and sound of the waves entering our room. For this we’ve originally booked a beachfront double, but managed to change for a suite, which had a large terrace overlooking the sea and the beach. As fantastic as it sounded, we could hardly keep the door to our terrace open, as our suite turned out to be just above/next to a kitchen, so instead of fresh air we’ve had smell of kitchen and some grill all the time. The hotel overall seemed to be something of an assembly line, in which there were so many guests, that, either because were not enough hands or time to clean the rooms thoroughly, the room didn’t give us an idea of freshness. The breakfast in the hotel is probably ticking all the boxes in terms of items to choose from in the breakfast buffet, but was very basic and didn’t impress us with the great quality. Then there was some language barrier, too, as a chef at the egg station didn’t manage to understand what “fried eggs” was. That said, the reception staff was friendly and the beach bar was fairly good. To sum up, great location, but only OK hotel.
Stayed 2 nights in Aug 2021

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Loved my stay! The staff was super friendly and incredibly helpful. The bed was very comfortable and a good variety of breakfast
Stayed 2 nights in Aug 2021

8/10 Good

Giovana

Liked: Staff & service, room comfort
Great just for the location and friendly staff
Great location and amazing private beach. Hotel staff is extremely helpful and friendly. The hotel per se however is outdated. The pool area is not appealing and breakfast could have been better. The bedroom was old, but decent size. Balcony of our room was dirty and with a broken chair, and the bathroom was a little dirty.
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is nice and staff very careful. Unfortunately the first room we had was directly on the very noisy street in front of the hotel and we couldn't sleep at all because of the noise. We asked if we could have an other room and the one we were given had its air conditionning broken...and it was 40 degrees outside. The room didn t get cooler then 30... when we informed the reception they said the technician came and said the air conditionning was working properly and the room was cool but not at all. So at the end, we didn t sleep for 3 days and all we got was a fan! I was so disapointed and it occulted all the friendly staff's effort to make our stay enjoyable.
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
The hotel was closed, but they didn't inform us
We made a reservation and received a confirmation from Hotels.com few weeks in advance, and our credit card was charged. Called the hotel the day before arrival just to ask a few informative questions. Someone answered the phone and told me that the hotel is closed for the season. Few hours after that, I received an email from the hotel that they are indeed closed and proposed to move me to an affiliated hotel (which did not meet our needs). So few hours before the flight, we had to find another place to stay and change our trip plans and itinerary. COULDN'T YOU TELL US THAT WHEN YOU RECEIVED THE RESERVATION? Called Hotels.com - they were not aware of the fact that the hotel is closed - in their view we had to pay the entire amount because they thought we checked in. Eventually, this was resolved, but that's certainly not the type of service you would expect
Stayed 5 nights in Sep 2020

10/10 Excellent

Grigory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very nice hotel. Make sure to make reservation on second floor sea view.
Stayed 4 nights in Oct 2019

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Lovely hotel, beautiful comfortable rooms, excellent service. Local area very touristy.
Stayed 1 night in Oct 2019

10/10 Excellent

Haley, Fruita, Colorado

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful nice beach zen atmosphere very relaxing. Great location easy to get around with excellent restaurants and shopping all around
Stayed 9 nights in Sep 2019

8/10 Good

PKS, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback of this hotel was that during breakfast and dinner, there was very limited selection of vegetarian food.
Stayed 6 nights in Apr 2019

10/10 Excellent

RitaMoore, Middlesex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and level of cleanliness plus location to beach
Stayed 8 nights in Sep 2018

10/10 Excellent

Autumn, Medford, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed our 5 night stay here. The hotel staff went above and beyond to make sure our stay exceeded our expectations. The breakfast buffet was the best we've ever had with ample choices and variety. The grounds were beautiful and the views breathtaking. Literally steps from a beautiful, private beach. The rooms were cozy - we stayed in room 115 which is basement level. We were pleasantly surprised that even the basement rooms have a private terrace. The beds were very firm, but overall comfortable room. If you're looking for a quiet place to relax, this is the place. Very pleased with our stay. Thank you!!!
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, friendly people , breakfast very good
Stayed 6 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
We stayed for our honeymoon, and loved it! Nice hotel, wonderful staff, good food, and beachfront location.
Stayed 12 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Not overally impressed
Based off the rating and name I thought it would be a much nicer hotel than what it was.
Stayed 4 nights in Sep 2017

2/10 Terrible

Christiana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN IN THIS HOTEL
We booked the room and didn't notice that in the paragraph it said basement. Nowhere else was written this. The day we were flying there we noticed that it said basement and contacted the hotel for an upgrade and to pay the difference. The hotel said that they were fully booked and all the other hotels in the group had no available room. They refused to refund us and we checked in the UNDERGROUND room. It was like being in a HOLE, you COULD'NT RELAX OR SLEEP because all the hotel's engines and fans were at the room next to us. One day we informed the hotel that if they do not change us room or refund us we would call the police due to the TERRIBLE NOISE next to our room. Magically a room was available at another group hotel and we moved there. Very unfriendly staff, terrible staying. Only one man at the reception was very friendly. NEVER AGAIN IN THIS HOTEL. STAY AWAY.
Stayed 6 nights in Jul 2017

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

10/10 Excellent

Blue Eyes, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel made by friendliest staff ever
Great location as a base for the whole area and really nice hotel with staff who couldn't be more friendly or helpful especislly the reception and breakfast crew. Hotel almost had a boutique feel about it as it felt that personal. Great restaurants nearby the staff recommended and would definitely go there again. Only minor things I would improve would be more fresh fruit at breakfast but that may be a Greek thing and a bed that could handle a passionate night! We both loved it
Stayed 7 nights in Jun 2017