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Aloft Charlotte City Center

3.0 star property

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Photo gallery for Aloft Charlotte City Center

Property amenity
Lounge
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
210 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪6 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • City view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

HYATT house Charlotte/Center City

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1333)
The price is CHF 154
for 1 room
includes taxes & fees
29 May - 30 May
HYATT house Charlotte/Center City

About this property

Aloft Charlotte City Center

Pet-friendly Charlotte hotel connected to a shopping centre, steps from Queen City Quarter
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft Charlotte City Center's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast offered for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Queen City Quarter and Bank of America Corporate Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests can enjoy to-go breakfast for a fee.
W-XYZ Bar – On-site bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee: USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 498 out of 1005 reviews
Rating 8 - Good. 199 out of 1005 reviews
Rating 6 - Okay. 155 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Lakin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that house cleaning only comes every other day.
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

2.5 star

The hotel is in a great location and the view from the room was beautiful; but for the price I paid, this experience left ALOT to be desired. On day one of my stay the bathroom door didn’t close all the way and despite repeatedly calling the front desk nobody came to fix it or offer to move us to another room. For what I paid you would expect basic amenities like a microwave in your room but this room didn’t have one. Came down with me and my girlfriend’s luggage when we checked out only to find no luggage cart. For a hotel of this size, they need more than just two. We were forced to carry all of our luggage down to the street and that’s just not good enough. The positives are that the room was very clean, the bed was comfortable and the shower was of good quality. They just need to be better with their customer service
Stayed 2 nights in Feb 2025

6/10 Okay

Mellow

Travelled with family
Liked: Cleanliness
Your location is great! The staff is very friendly and willing to assist. Unfortunately our experience in the room was less than what we expected. There are several signs that the wall switch controls the blinds. But one of the two blinds did not work. It was impossible to sleep with all the city lights so we reluctantly manually pulled the shade down. The next morning I reported the non working shade, the very slow draining bathroom sink, and the refrigerator was freezing my fresh food. (Yes, I looked for an adjustment but there was none inside the refrigerator or where I could access on the outside). The reception staff said maintenance was due to work any minute and would come up to our room first. After an hour, they had not showed and we had an appointment. I stopped by the desk to let them know we would be out but they were welcome to come inside to fix it. When we returned several hours later, nothing had been done. When I inquired again, the maintenance men finally came. They said they fixed everything. Well, it was fixed for a few minutes. That evening. The water backed up and the shade would not come down. I pulled my fresh food from the refrigerator figuring it wasn’t working right either. My husband diligently kept trying to get the shade come down since we did not want to manually pulled it down again. He finally got it to inch down and close. It would not raise up in the morning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be using this again soon
Stayed 1 night in Feb 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
The lower level entrants smells was horrible.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarabi

Stayed 1 night in Jan 2025

10/10 Excellent

Sarabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FRIENDLY STAFF AND COMFY BEDS

O had an amazing time there. Staff was friendly and informative upon check in. Even at shift change staff was very accommodating and helpful despite the bustle of the crowd. I decided to extend my stay at the last minute and they still weren’t rude about the extension or room change. DEFINITELY will be returning
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Stayed 1 night in Jan 2025

4/10 Poor

Galen

Travelled with partner
Disliked: Cleanliness
Property is good for those who need lots of space since the suite was Huge, but the carpet and furniture was out dated and didn’t really fit the room.
Stayed 1 night in Nov 2024

10/10 Excellent

laquana

Liked: Cleanliness, staff & service, property conditions & facilities
At the Epi Center, able to walk to everything! Convenient. Took a uber to Target and Marshall’s. Ubers were $7 and less. Airport was about 16 min away.
Stayed 1 night in Jan 2025

10/10 Excellent

Charlye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

angela

Travelled with partner
The staff was nothing but kind and very helpful! Love the fact that I didn’t have to drive everywhere, there were nice restaurants and things to do right in the vicinity of the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

STEPHANE

Stayed 1 night in Jan 2025

10/10 Excellent

Ayanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Zy

Stayed 1 night in Dec 2024

10/10 Excellent

Daryl

Stayed 1 night in Jan 2025

6/10 Okay

kirsten

Stayed 2 nights in Dec 2024

4/10 Poor

Amy

Travelled with partner
Disliked: Cleanliness, staff & service
We have stayed in Aloft with good results but not the case here. No one refreshed the room the second day, i.e. no cleaning, no bed making, no amenities (ex coffee) replenishing, i.e. no house keeping. Bath towels were small and body wash in the shower was empty. When the wash was brought to the attention of the staff, a relacement was left un the room but not installed. Unfortunately a poor experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious & clean with cozy beds. The lobby has so much more than you’d expect with a game room & viewing room in the back. The front desk, kitchen & bar staff were aMAZING. They definitely elevated the experience. 8/10 because the service was slow with limited equipment but the staff hospitality made up for it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Great place to stay in uptown Charlotte
Stayed 1 night in Jan 2025