Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property

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Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Golf
Terrace/patio
Lunch and dinner served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pool

Explore the area

Map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Charlotte Motor Speedway
    ‪3 min drive‬
  • Concord Mills
    ‪4 min drive‬
  • Great Wolf Lodge Water Park
    ‪6 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2 Rooms)

  • Sleeps 4
  • 1 King Bed

Standard Suite, 1 King Bed, Non Smoking

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

  • 46.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Premium Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 46.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Balcony

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Queen Beds

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Bedrooms

  • 42.00 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Corner

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42.00 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 42.00 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 42.00 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 42.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco resort with full-service spa and golf course
A full-service spa, a golf course and an indoor pool are available at this resort. Weekday breakfast is free. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include Golf course, an indoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
The free breakfast at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa gets high marks from our customers. During your stay, you'll be within walking distance of Charlotte Motor Speedway. Features include a free manager's reception and a free shopping centre shuttle, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, a 24-hour gym and a steam room
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
  • Free shopping centre shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 42477 square feet (3946 square metres) and includes a conference centre. A 24-hour fitness centre, a steam room, and a terrace are also featured at the business-friendly Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Art Deco Concord resort.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The resort hosts a free manager's reception daily.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 636 out of 1072 reviews
Rating 8 - Good. 200 out of 1072 reviews
Rating 6 - Okay. 97 out of 1072 reviews
Rating 4 - Poor. 68 out of 1072 reviews
Rating 2 - Terrible. 71 out of 1072 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Very clean facility, staff was pleasant, rooms were delightful and happy hour is a nice touch. Omelette stations for breakfast were top notch
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

marina

Stayed 3 nights in Nov 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a perfect evening and morning. Digital key breakfast and app checkout was the best
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

lloyd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Dec 2024

4/10 Poor

Kristian

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
This hotel does not have the same standards as other Embassy Suites I have stayed in. I was charged twice for the room, the late night clerk didn’t wear shoes and never answered the phone, purchased the premier room for snacks and drinks (there was none and we had to go to the front desk and pick up), breakfast was not overly warm, the staff wasn’t super friendly. Just very disappointed with this visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was wonderful from the really nice lady who checked us in and remembered us each day we were there to the clean comfortable rooms to the free full breakfast buffet to the happy hour each night in the lobby. We will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Hemali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is great and it was a suite style with studio kitchen, living room and bedroom. Very clean and breakfast was also great.
Stayed 1 night in Nov 2024

6/10 Okay

Terria

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Surprised to see how outdated the establishment was. Sofa in room was unsanitary and in poor condition. Had to purchase batteries for the remote because the hotel didn’t have replacements.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiesha

Travelled with family
Great experience
Stayed 2 nights in Nov 2024

8/10 Good

Adam

Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Definitely wouldn’t stay there again. The bed was so uncomfortable. Loud and got sleep X
Stayed 1 night in Nov 2024

10/10 Excellent

Rashia

Stayed 2 nights in Nov 2024

8/10 Good

Michele

Travelled with family
Liked: Staff & service, room comfort
It was just ok
The front desk employees were very nice and welcoming. The room was nice, but it felt a little dated and not the “fresh” feeling I look for in a hotel. The bathrooms were ok but I felt could have been cleaner.
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice, breakfast was great. Front desk staff were very pleasant. The only issue we had is that cleaning staff knocked on our door early before required checkout time even though we had our do not disturb sign on the door. I also did not like that we were charged $8 for parking per night.

8/10 Good

Gwenetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Katrina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever had a great time definitely coming back
Stayed 2 nights in Nov 2024

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is in a great area. The staff and lobby are nice, but the rooms look like they were decorated using my grandmas leftover furniture. The beds were ok but the chairs, couches, lamps, etc. were old and not clean. The lamp next to the bed had a buildup of crust around the base that could easily be cleaned off. I would suggest staying elsewhere until they do a major renovation and cleaning.
Stayed 1 night in Nov 2024

6/10 Okay

Emerald

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service
I’ve stayed at better embassy properties
Stayed 1 night in Nov 2024