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Hilton Garden Inn Charlotte Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte Airport

Terrace/patio
Outdoor pool
Bar (on property)
Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
2400 Cascade Pointe Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    ‪3 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Room

In-room safe, desk, laptop workspace, soundproofing

Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

In-room safe, desk, laptop workspace, soundproofing

Suite, Accessible

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

50-inch flat-screen TV with satellite channels, TV, pay films

Suite, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Charlotte Airport

Hotel in Charlotte with free airport shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
Hilton Garden Inn Charlotte Airport offers 157 accommodations with MP3 docking stations and a safe. 50-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Charlotte Airport. During your stay, you'll be within walking distance of Billy Graham Library. Free WiFi in public areas, a free round-trip airport shuttle and an outdoor pool are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Spectrum Center
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Charlotte Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1744 square feet (162 square metres) and includes conference space. The business-friendly Hilton Garden Inn Charlotte Airport also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.
The Garden Grille and Bar – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 10.95 per person
  • Self-parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte Airport
Hilton Garden Inn Hotel Charlotte Airport
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garn Inn Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte Airport Hotel
Hilton Garden Inn Charlotte Airport Charlotte
Hilton Garden Inn Charlotte Airport Hotel Charlotte

Hilton Garden Inn Charlotte Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1051 reviews
Rating 8 - Good. 160 out of 1051 reviews
Rating 6 - Okay. 60 out of 1051 reviews
Rating 4 - Poor. 29 out of 1051 reviews
Rating 2 - Terrible. 39 out of 1051 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

william

Stayed 1 night in Feb 2025

2/10 Terrible

Rachel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for my same-night booking in advance on Expedia and when I showed up to the hotel, they did not have my room because 1) they overbooked the hotel and did not communicate with Expedia, and 2) they did not accept my online reservation and did not communicate that to me in advance. So after a long day of travel, I needed to scramble to find another hotel at 2:30am. Simply the worst. No one at the hotel apologized or accepted responsibility, even when I showed them the online confirmation of my Expedia booking and receipt. Stay away from this place.
Stayed 1 night in Feb 2025

10/10 Excellent

kim, VERONA

Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness
adequate
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Shanieka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel all together.Everything was great from the booking to actually being there and I will definitely be back
Stayed 2 nights in Feb 2025

6/10 Okay

Xiaobei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
平平常常的酒店，让繁忙的脚步可以休息！
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Corlyce

Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort

First stay at HGI. Very nice.

The facilities and room were great. It seems like a relatively new hotel. My sink drain was very slow. A plastic part of the shower door was broken. I think the sliding doors on the shower were pretty, but the water leaked onto the floor. Similarly, the barn door on the bathrooms was very trendy, but or adults only. The fridge did not fit properly in the under-counter closet.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Samer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here before a flight. Super clean and convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
My check in and check out process was very easy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel. It was clean and the staff was very friendly. I liked that we could chose our room ahead of time and get a digital key with the app. We stayed here about 6 years ago and the experience was just the same. Will definitely be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time here. No complaints!
Stayed 3 nights in Oct 2024

6/10 Okay

walter

Liked: Cleanliness, staff & service
Staff were very nice. However, you cant have parking for free on website then tell people when they arrive that there in fact a charge.
Stayed 2 nights in Jan 2025

4/10 Poor

Mandy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option when traveling to Charlotte
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Travelled with group
Disliked: Staff & service
The hotel was nice but the staff was not the friendliest. The airport shuttle was not fast. I called and was told I couldn’t pre schedule it. Then when I did call, I was told 5 minutes and 30 minutes later it showed up. Beds were hard. The shower didn’t drain.
Stayed 1 night in Jan 2025

10/10 Excellent

Seth

Stayed 1 night in Jan 2025

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for traveling out of Charlotte nc.
Stayed 1 night in Jan 2025

4/10 Poor

Terry

Stayed 1 night in Jan 2025