Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Exterior
Down duvets, pillow-top beds, desk, laptop workspace
Property amenity
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Gym
  • Breakfast included

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Ballantyne Country Club
    ‪15 min walk‬
  • The Amp Ballantyne
    ‪3 min drive‬
  • CSA OrthoCarolina Sportsplex
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel

Suburban Charlotte hotel in Ballantyne with free breakfast
A 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel offers 146 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel. During your stay, you'll be within walking distance of Shoppes at Ardrey Kell. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute drive from The Amp Ballantyne and a few minutes from Elon Homes Regional Park
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel also features a terrace, a picnic area, and coffee/tea in common area. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne

Holiday Inn Express & Suites Charlotte - Ballantyne, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 634 out of 1002 reviews" "
Rating 8 - Good. 165 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trimmier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerks were very pleasant
Stayed 2 nights in Oct 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, amenities
Na
Stayed 7 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Etosha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen, Arden

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional
Stayed 1 night in Oct 2024

10/10 Excellent

Brittaney K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Work trip. Staff was very friendly and helpful. Breakfast was good, with some variety across days. Board games in the lobby in the evening. Room was clean and comfortable. Sprouts and two restaurants in the same parking lot. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vicente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was fine. Not as close to Charlotte as we thought it was going to be. The people were nice and the area was nice. Our AC did not work and we had worms in our room. I don’t think I can add pictures to this review or I would.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area felt safe and secure. Room was clean and beds were nice. Warm breakfast was good with variety of options each day. Very satisfied and would stay here again if we are ever back in the area
Stayed 3 nights in Oct 2024

8/10 Good

Alejandro, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition, fairly new, friendly staff. Only negative is one of the days they cleaned the bathroom but the beds weren't done.
Stayed 3 nights in Oct 2024

2/10 Terrible

miracle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went through a lot at this hotel from them, giving my room away to someone else waiting over three hours to be put in a room that did not accommodate my disability. I requested a handicap assessable room and they gave it to someone else and I had to downsize into a regular room that did not, accommodate my disability to being locked out of my room because the door battery died being told to pack all of my things that they were gonna put me in the new room. They did not put me in a new room in the same room. This is the worst holiday that I’ve ever attended , I asked housekeeping to come in my room. They went in there anyway it’s so much that occurred on this trip but I do not recommend this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Azamat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2024

10/10 Excellent

Carole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Oct 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice suite. Breakfast could be better. Need tv streaming options.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness
Staff was very good and accommodating. Clean and comfortable definitely will stay there again
Stayed 4 nights in Oct 2024

10/10 Excellent

Dorothy, Baltimore

Stayed 2 nights in Sep 2024

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
I reserved and paid for in advance a room with a king size bed. They only had a room with two queen size beds when I arrived. The person at the counter said they had overbooked and that was all they had available. I was thinking that's why you reserve ahead of time...so they would save your room.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hakim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the BEST places I’ve stayed in!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The property is clean and well maintained
Stayed 1 night in Sep 2024