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Holiday Inn Rochester Chatham, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Rochester Chatham, an IHG Hotel

Fitness facility
Exterior
Exterior
Bar (on property)
Meeting facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Maidstone Road, Chatham, England, ME5 9SF
  • Bridgewood Manor Day Spa
    17 min walk
  • Buckmore Park Karting
    4 min drive
  • Central Theatre
    6 min drive
  • Rochester (RCS)
    4 min walk

Room options

View all photos for Standard Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Suite, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Family Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Desk, free cots/infant beds, free WiFi, bed sheets

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Premium Room, 1 Double Bed with Sofa bed

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Accessible

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Pool

Bridgewood Manor

Pool
Spa
Pet-friendly
Parking included
4.2 out of 5, Very good, (1006)
The price is CHF 80
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Bridgewood Manor

About this property

Holiday Inn Rochester Chatham, an IHG Hotel

Hotel in Chatham with health club and sauna
This hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Holiday Inn Rochester Chatham, an IHG Hotel offers 150 accommodations. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Rochester Chatham, an IHG Hotel. During your stay, you'll be within walking distance of Bridgewood Manor Day Spa. Features include free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Traders
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Bridgewood Manor Day Spa and a few minutes from Buckmore Park Karting
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Rochester Chatham, an IHG Hotel offers its guests a health club and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Rochester Chatham, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chatham hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Traders – This restaurant specialises in international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Traders

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chatham Holiday Inn
Chatham Rochester
Holiday Inn Chatham
Holiday Inn Chatham Rochester
Holiday Inn Rochester Chatham
Holiday Inn Rochester Hotel Chatham
Rochester Chatham Holiday Inn
Holiday Inn Rochester-Chatham Hotel Chatham
Holiday Inn Rochester-Chatham Kent, UK
Holiday Inn Rochester Chatham Hotel
Holiday Rochester Chatham
Holiday Inn Rochester Hotel
Holiday Inn Rochester
Rochester Chatham, An Ihg
Holiday Inn Rochester Chatham
Holiday Inn Rochester Chatham an IHG Hotel
Holiday Inn Rochester Chatham, an IHG Hotel Hotel
Holiday Inn Rochester Chatham, an IHG Hotel Chatham
Holiday Inn Rochester Chatham, an IHG Hotel Hotel Chatham

Holiday Inn Rochester Chatham, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1040 reviews" "
Rating 8 - Good. 393 out of 1040 reviews" "
Rating 6 - Okay. 146 out of 1040 reviews" "
Rating 4 - Poor. 61 out of 1040 reviews" "
Rating 2 - Terrible. 57 out of 1040 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Yaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall not happy
From checking in to checking out our stay was not great! On check in we asked the lobby to store some food for us in the freezer and was immediately told no. However the next couple asked if they could and they were told yes. We asked them to heat up some food and expained that if they pierce the container we wouldn’t be able to eat it due to our religious belief. When the food arrived at 9pm to our room it was pierced. Our kids went to bed crying and hungry. No apology, no offer to bring some fruit just denial. The pool was dirty with a layer of green grime around the edges. The rooms were not clean, sink blocked Personally I would never stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant for what we needed it for. Great for exploring Kent and shops close by. Made to feel welcome by all members of staff especially breakfast kitcehn staff. Breakfast was great and room clean and decent size. Pool was good too. We were lucky enough to get guests of ghe day which was an added bonus.
Stayed 3 nights in Aug 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had a quick check-in with a friendly reception staff member. The pool was enjoyable for a swim, although we were disappointed that the Jacuzzi was not working. Can honestly say had the worst nights sleep ever. The bed was too soft, making it feel like you were being bounced around with every movement. Some deranged I can only image drunk idiot locked out of his room thought the best way in, would be to use brute force by attempting to kick the door in, whilst screaming let me in at the same time. There were also noisy drunk youths and screaming children running in the corridors throughout the night finally ended at 4.45, causing many interruptions in our sleep. Feeling tired in the morning, we hoped for a refreshing swim only to find the pool closed until 12.30 due to staff sickness, which was another letdown. We noticed signs around the hotel encouraging feedback for improvements if your stay is not at least a 7/10. However, with half of the pool facilities unusable and disturbances during the night, we would not recommend or stay at the Holiday Inn Rochester - Chatham again. On a positive note, the breakfast options were plentiful, and the staff members were friendly, earning the hotel a rating of 5/10 in our experience.
Stayed 1 night in Aug 2024

8/10 Good

Claire

Stayed 1 night in Aug 2024

8/10 Good

Tsega

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an amazing spa . I really enjoyed my 3 days stay and I definitely return.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah-Jane

Travelled with partner
Was a great stay, lovely and clean. Helpful staff. Very comfy bed. We didn’t have breakfast so can’t comment on that but over would stay again
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV reception poor. No obvious USB charging points. Very friendly young person on reception desk . Some problem with my online booking but she dealt with it calmly .
Stayed 1 night in Aug 2024

10/10 Excellent

tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have family nearby so was a good base for us.. the room was good and the dining/ bar area looked newly refurbished and was really nice.. we used the pool which was a nice addition to our stay.. would definitely use the hotel again..
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Our room was lovely, staff very helpful and really nice, breakfast first class, and really enjoyed pool and gym, well done Hoilday Inn 👏
Stayed 2 nights in Jul 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Nice pool. Room comfortable. Service in the restaurant poor.
Stayed 2 nights in Jul 2024

6/10 Okay

Ashna

Stayed 1 night in Jul 2024

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, lots of parking. Could do with some more staff at reception and on the bar at busy times, we were waiting a long time. But overall a good stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Business traveller, Travelled with partner
We were in a room for the disabled which they say we booked but can’t see how. It was ok except the large frosted glass window in the bathroom did not have a blind and we felt very exposed.
Stayed 1 night in Jul 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Customer service at reception was fantastic and the room was clean, spacious with a comfortable bed. Couldn’t fault my stay at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious. Double bed was a bit small. Bathroom/ toilet area was lovely and spotless.
Stayed 1 night in Jul 2024

8/10 Good

Uvoh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s free parking here, but make sure you register it before you checkin. The gym was also free, and I used the gym, the steam room, the sauna and the jacuzzi. There’s a swimming pool, but I’d not get to use it. I paid for breakfast, and it was ok, but the orange juice wasn’t very nice, it was weak, like diluted juice. The room was great, and with up to date furniture. There’s a fridge in the room, and a safe, if you want to store your valuables. The only thing was the fridge was so bright, as it had a glass door, so I covered the door with my dark t-shirt so I would sleep. Everything else was amazing
Stayed 1 night in Jul 2024

6/10 Okay

afshan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Broken bathroom door, Low pressure in shower No bulb in the room lamp No mini fridge nor water bottle in room TV not smart TV. Not v quiet but clean comfortable
Stayed 1 night in Jul 2024

4/10 Poor

Denise

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed
Overnight stay view was on main road side. Could hear ever car going past. Room was freezing on entering, had to turn heating on, on entering which wasn't expected in July! People running up and down corridors still at 3:30am. Used to rate Holiday Inn above Premier Inn and Travel Lodge, not anymore!
Stayed 1 night in Jul 2024

10/10 Excellent

Lorraine

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given a ground floor room at first which overlooked a dual carriageway and was extremely noisy with traffic but after speaking to reception was given a much quieter room at the rear of the property.
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Leanne

Stayed 1 night in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024