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Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Indoor pool
Exterior
Reception
Suite, 1 King Bed, Kitchen | Premium bedding, desk, blackout curtains, iron/ironing board
Suite, 2 Bedrooms, Kitchen | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1300 Carter St, Chattanooga, TN, 37402
  • Chattanooga Convention Center
    2 min walk
  • Finley Stadium
    7 min walk
  • Tivoli Theatre
    11 min walk
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    24 min drive

Room options

View all photos for Suite, 1 King Bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 58 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Suite, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Suite, Kitchen

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen

Suite, Multiple Beds, Kitchen | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Kitchen

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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6 Dec - 7 Dec
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About this property

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Hotel with free breakfast, steps from Chattanooga Convention Center
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a business centre and conference space.
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers 124 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium digital channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel. During your stay, you're just a quick walk from Chattanooga Convention Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Chattanooga Convention Center and 13 minutes on foot from Chattanooga Choo Choo
  • Pets welcome for a fee
Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square metres) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available.

This 3-star Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Chattanooga Downtown Convention Center
Staybridge Suites Convention Hotel Chattanooga Downtown Center
Staybridge Suites Chattanooga Downtown Convention Center Hotel
Staybridge Suites Chattanooga Downtown Convention Center

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews" "
Rating 8 - Good. 289 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Back breaking mattresses
I can overlook the little dirt spots in the room because I know they were understaffed. But that bed was the most uncomfortable mattress I have ever slept on. I woke up multiple times during the night with back pain. The continental breakfast was horrible too. Those omelettes tasted like they were made the day before, frozen, and reheated for the next day’s meal.
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with family and small children
Liked: Staff & service
Great place for a family stay. The suit could use some new clean furniture. The breakfast is great for a hotel continental meal. Good price for the location close to downtown. Parking at $18 per day is double what was advertised and way too expensive though.
Stayed 4 nights in Jul 2024

8/10 Good

Kappie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price. Nice breakfast area. We were charged by person for parking. I assumed per vehicle. ??? Otherwise a pleasant stay for a one night college move in.
Stayed 1 night in Aug 2024

8/10 Good

Erica

Stayed 2 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real customer service
The service at the hotel was great. Tanner at the front desk is incredible. He makes everyone feel valued… even when he is slammed with calls, requests, etc. this hotel is a great place to stay if you have an event at the convention center. I will return because of employees like Tanner. Thank you
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined eating cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place to stay
I had high hopes for my stay at this facility especially after some peoples reviews were great. We had issues with dirty linens, not stocked rooms, broken ice maker, hair dryer and pull out bed, and also expired food during breakfast. Brought the attention to the front desk on day 2 and maintenance was told to come which they never did even after I had a family member stay in the room from 10 am to 5:30 pm. Found a pillowcase on our first night with blood on it-completely unwashed. Breakfast was good until the milk was ruined when my son was eating his cereal. Just all around everything was bad.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the huge balcony
Stayed 1 night in Jul 2024

6/10 Okay

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is very nice as is the breakfast. Service was really good but we did have some problems with our room. We reserved a 2 bedroom suite that sleeps 6 but only had 2 bath towels and no hand towels. The dishwasher had not been emptied before we arrived and they ran out of blankets when we called to get one for those sleeping on the sleeper sofa. The staff always brought up what we needed when we called but the room could have been better stocked.
Stayed 2 nights in Jul 2024

6/10 Okay

Carey

Ok
Stayed 1 night in Jul 2024

4/10 Poor

Sarah

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Pull out couch was broken and had dirty sheets on it, furniture old and worn out, food crumbs on floor and in kitchen, toilet ran and then didn’t flush, AC was very loud, blackout curtain didn’t close all the way, room was musty. If we hadn’t arrived at 11 pm with 4 sleeping kids we would have left and found another hotel.
Stayed 1 night in Jul 2024

8/10 Good

Michelle J

Travelled with family
Stayed 1 night in Jun 2024

6/10 Okay

Crystal

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Front desk clerk at check in was very rude and not personable. Asked for my card without explanation why as I had already paid for the room. Room size was decent. Bathtub had hairs all in it and the dishwasher still had plates, bowls, cups and utensils. Pull out couch was 0/10. Super thin. Couches and chairs in the lobby/lounge were very worn and needed updated. Fabric was coming off of the arm rests.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Perry

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Overall it was a great fit for our family (2 adults, 3 kids). The area around it is a little run down but up and coming with alot of renovations and new builds close by. The hotel is within walking distance 0.5-1mile of all the good attractions. The breakfast was substantial (eggs, bacon/sausage, toast/bagel, limited fruit, potatoes, yogurt/cereal). The room and hallway floors could have been cleaner, but overall it was great.
Stayed 2 nights in Jul 2024

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprety was dirty. Bags of garbage remained outside the elevator during our entire stay. Room was dirty and sink barely drained.
Stayed 1 night in Jul 2024

6/10 Okay

Michelle, Land O Lakes

Travelled with family
The hotel had a/c issues. The room we stayed had dirty floors. The staff member at check-in was not friendly. The breakfast was okay, but no waffle maker. We paid for parking each night even though the front desk said it was free.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All front desk staff were professional and helpful. Very clean throughout the whole building.
Stayed 2 nights in Jul 2024

6/10 Okay

Allan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room for $350 a night. No good
Dirty room. Hairs in each sink. Food crumbs on chairs and under dinning table. Dirty socks found from previous guest.
Stayed 1 night in Jul 2024

2/10 Terrible

Eboney N

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome amenities
Stayed 1 night in Jul 2024

8/10 Good

Sheila

Liked: Cleanliness
Disliked: Property conditions & facilities
It was very convenient for the convention center. However, the room and entire hallway smelled musty and moldy. The bathroom sink was cracked. No service to my room all week, finally had to set the trash cans in the hall to get them emptied.
Stayed 5 nights in Jun 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Girls Getaway
We had a wonderful stay. Everyone went above and beyond to help us whether it was getting more coffee for our room, or assisting with a rented scooter. The breakfast food was quite good, and the dinner provided, I heard, was also delicious. Our only issue was the lack of housekeeping, but we managed anyway. We would definitely come back.
Stayed 5 nights in Jun 2024