4/10 Poor
Ryan
Business traveller
17 Feb 2025
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great food, poor sleep
I had high expectations for this hotel based on a colleagues recommendation, but unfortunately, my stay was disappointing. While it may meet the technical criteria for a four-star rating, it did not feel like a four-star experience.
My accommodation was in an annex building that, despite a modern appearance, felt unstable and creaky. The noise from the room above was excessive, continuing until 1am, making it difficult to sleep. Additionally, the car park was completely full, leaving me unable to secure a space despite being charged for parking.
The room was not well insulated from noise, and located near a busy junction, I was frequently disturbed by sirens and flashing lights. The blinds provided little coverage, and the thin walls and windows did little to block the sound. There were also several basic amenities missing, including a full-length mirror and a remote control for the TV. The shower was exceptionally small, with poor water pressure, and the shower curtain continually stuck to me due to the limited space.
That said, the hotel staff were very friendly, and the dining experience was excellent. The quality of the food was outstanding, and it was evident that a great deal of effort had been put into the restaurant. It was a stark contrast to the poor sleeping conditions, almost as if I had stayed at two completely different hotels.
Overall, while I appreciated the hospitality and dining, the lack of comfort and and amenities made for an unsatisfactory stay.
Ryan
Stayed 2 nights in Feb 2025