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Best Western Mountainbrook Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Mountainbrook Inn

Exterior
Free daily full breakfast
Outdoor pool, pool umbrellas, pool loungers
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Maggie Valley Festival Grounds
    ‪12 min walk‬
  • Wheels Through Time Museum
    ‪18 min walk‬
  • Cataloochee Ski Area
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Mountainbrook Inn

Hotel with free breakfast, near Maggie Valley Festival Grounds
Along with an outdoor pool, this hotel has a snack bar/deli and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and laundry facilities are on-site. Housekeeping is available once per stay.
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Mountainbrook Inn gets high marks from our customers. During your stay, you're just a quick walk from Maggie Valley Gem Mine. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Maggie Valley Festival Grounds and Stompin' Ground
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1000 reviews
Rating 8 - Good. 340 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so polite and accommodating.
Stayed 4 nights in Feb 2025

4/10 Poor

Larry

Travelled with partner
Liked: Cleanliness, staff & service
We were assigned a handicap unit and the roll in shower had a very cheap wand replacement because the original was broken and it flooded the bathroom and was damn near impossible to take a shower
Stayed 1 night in Feb 2025

8/10 Good

Dexter

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Stayed 1 night in Feb 2025

10/10 Excellent

Elena, Gainesville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Room was clean and convenient to the ski resort, shopping and dining. People were very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Travelled with group
Close to ski slopes
Stayed 1 night in Feb 2025

4/10 Poor

Abby

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times and enjoy the location and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Teodora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean with great breakfast and fun surprise

Clean and comfortable room. Good filling breakfast choices with eggs, sausages, waffles, biscuits, fruit, yogurt, etc. included. We lasted all day skiing without getting hungry. On the second morning we were surprised to see 5 big, beautiful elk walking around behind the property. The staff was friendly and helpful with recommendations for dinner restaurants.
Stayed 2 nights in Feb 2025

8/10 Good

Toshko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was about an inch of gap on the bottom of the door. That led to very inefficient heating of the room. I tried to stuff clothes to eliminate the draft. The bed covers were extremely thin for the season, so I used both covers just to stay warm. The breakfast was pretty good though and the staff was helpful. I would come again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Maggie Valley Ski area. Good breakfast selection, friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great deal-last minute! Clean m, comfortable & good quality for the price.
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
The guy the counter was veru friendly and informative.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Derek

Disliked: Property conditions & facilities, room comfort

Terrible

Do not do it the reviews are not true nasty nasty nasty tub black with mold urine in the floor mattress is filthy when we check for bedbugs didn’t see none. I guess that’s one good review. We’ll never stay again. Very disappointed in best Western.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Tamela, Decatur

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is where we always go when we go to Maggie Valley NC Only thing I wish they would change is time for breakfast. Why on vacation, would we want to get up so early. They are a hour ahead of our home time, wish they would have opened to 10 am
Stayed 3 nights in Jan 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast area need to be stocked better. Only one cereal choice. Fruit not fresh.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not the best

This is an old motel. The paint, sink area and furniture are new. The bathtub needs to be replaced, I couldn't stomach using it. The toilet paper roll was soaking wet, luckily there was a spare. The room stunk like deodorizer but I found it tucked under the heater and put it outside.
Stayed 1 night in Jan 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ken, Marietta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

sertorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

susan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025