Comfort Inn & Suites Chesapeake - Portsmouth

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Chesapeake - Portsmouth

In-room safe, individually decorated, individually furnished, desk
Front of property – evening/night
Lobby
Indoor pool
In-room safe, individually decorated, individually furnished, desk

Reviews

6.4 out of 10

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
3355 S Military Hwy, Chesapeake, VA, 23323
  • Rivers Casino Portsmouth
    7 min drive
  • Portsmouth Naval Shipyard Museum
    9 min drive
  • Chesapeake Conference Center
    11 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    21 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn & Suites Chesapeake - Portsmouth

Hotel in Chesapeake with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Comfort Inn & Suites Chesapeake - Portsmouth offers 72 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Chesapeake - Portsmouth. During your stay, you'll be close to Deep Creek Lock Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Greenbrier Mall and 13 minutes from Waterside District
Comfort Inn & Suites Chesapeake - Portsmouth offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Chesapeake - Portsmouth also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:30 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Chesapeake
Comfort Inn Chesapeake
Comfort Inn Suites Chesapeake
Comfort Inn Suites Chesapeake Portsmouth
Comfort Inn & Suites Chesapeake - Portsmouth Hotel
Comfort Inn & Suites Chesapeake - Portsmouth Chesapeake
Comfort Inn & Suites Chesapeake - Portsmouth Hotel Chesapeake

Comfort Inn & Suites Chesapeake - Portsmouth Reviews

Reviews

6.4
Rating 10 - Excellent. 169 out of 814 reviews" "
Rating 8 - Good. 206 out of 814 reviews" "
Rating 6 - Okay. 153 out of 814 reviews" "
Rating 4 - Poor. 127 out of 814 reviews" "
Rating 2 - Terrible. 159 out of 814 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Rich

Disliked: Cleanliness, property conditions & facilities
Stay away.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Stayed 2 nights in Aug 2024

2/10 Terrible

Jared

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marrio

Stayed 3 nights in Aug 2024

2/10 Terrible

Acie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn Chesapeake VA
The backdoor of the hotel was left wide open, and there was feral cats wondering around in the parling lot. The lobby was filthy. I canceled my reservation and left.
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

kerri

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Maureen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run away
The dirtiest hotel I have stayed in. Dated and worn out.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest Place ever i visited
I have never been to any disgusting place like this. It was so dirty. couch sofa chair looks likes never changed from ages. bed was ripped and stains. bathroom door handle was upside down. fridge grills was rusted and paint was off. breakfast was not good at all.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2024

8/10 Good

rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Jun 2024

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Their rooms and lobby were clean and the breakfast was good, I'll give them that. But there was mold growing on the tables in the pool area, the halls were usually absolutely filthy and smelling of garbage/feces, and the workout room literally smelled like a basement. Couldn't breathe in there, much less work out. Also the vending machines and ice machines did not work. When I addressed this with a staff upon checking out (whom was very polite, that much I can also say), I was told there are "renovations" planned for the fall. Needless to say, I won't be back to find out. Save your money and get a budget room somewhere, because we may as well have.
Stayed 3 nights in Jul 2024

2/10 Terrible

Andrea

Stayed 1 night in Jul 2024

4/10 Poor

Razaun

Stayed 2 nights in Jun 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of damaged items in the king suite, breakfast very mediocre no staff on hand to clean or refill items such as cereal muffins, bread, or empty trash my biggest complaint was my kid were cold because the front desk man that requested cash from me for an alledged early in fee that had to be in cash only and does not show on checkout receipt, nor does the room damage deposit fee show on check out receipt so if i dont get credited that by end of week ill be visiting my attorney and the news, anywho he told my son that they dont have anymore blankets when everyone knows if room comes with a pullout couch there should be a bag in closet with sheets pillow and a blanket smh!!! Either way paid a lot for three nights and no working ice machines, low water pressure in toilet and shower and a fridge that took whole day to cool… i will continue to stay at hilton brands everytime i try another chain i am immediately disappointed
Stayed 3 nights in Jul 2024

10/10 Excellent

Delaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
Disliked: Amenities
Hmm well if you need a 1-2 night to stay it's OK. There's a fridge and microwave and it's sleeps six of need be. Customer service front desk was very nice. However it's just a very mediocre hotel. One step up from a motel. Spots on sheets, shower curtains, lamp shades cracked. Looks as clean as it would get unless you changed everything. Breakfast well hmm little to be desired... DON'T WASTE YOUR TIME if that's what you're coming for. Mcd, Dollar tree, Papa John's Pizza across the street. Older and not update. Stained bedding and bath curtain. Smelly moldy pool area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Stayed 2 nights in Jul 2024

2/10 Terrible

Janusz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is so dirty
Bad night in this hotel.
Stayed 1 night in Jul 2024

8/10 Good

leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid like it
Stayed 1 night in Jul 2024

8/10 Good

Joanna

Stayed 1 night in Jul 2024

10/10 Excellent

Aja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was ok but I didn’t like that I chose the pay at property option and the hotel called for me to pay for the room before my arrival. Then when I got there I had to pay an additional $50.
Stayed 2 nights in Jun 2024

2/10 Terrible

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty
Stayed 1 night in Jun 2024

2/10 Terrible

LESLE

Disliked: Property conditions & facilities, room comfort
Stay Away!!
Horrible experience! Linen was dirty. Staff did nothing to accommodate, but continue to replace dirty linen with more dirty linen. Decided to checkout early.
Stayed 2 nights in Jun 2024

6/10 Okay

Curtis

When my wife and i pulled into the property we were not impressed. It was fine up front, but in the back and to the sides it was very trashy. It was as if the management gave up on looking at the lllace through a customer's eyes. Trash in parking lot, pool area had cups with drinks in them left in them over night, trash on the container that held the fire extinguisher and other little things that could be cleaned up if they just "saw" them. Everyone was friendly and helpful though. I could go on and on being observant as to what was wrong, but that is because when you pay 245$ for 2 night's stay you want it to be nice. The room was clean and ac worked great. My wife loved the walk in shower. It wasn't horrible but it felt like they just gave up on trying.
Stayed 2 nights in Jun 2024