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Hotel Los Cocos Chetumal

3.0 star property

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Photo gallery for Hotel Los Cocos Chetumal

3 outdoor pools
Front of property
Reception
Premier Room | View from room
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
Av. Héroes No. 134 Col. Centro, Chetumal, QROO, 77000
  • Palacio de Gobierno
    ‪12 min walk‬
  • Chetumal Ferry Terminal
    ‪13 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪13 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Premier Room

Premier Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Premier Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room

Luxury Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Luxury Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Los Cocos Chetumal

Hotel in Chetumal with 3 outdoor pools and 24-hour front desk
Along with 3 outdoor pools, this hotel has a restaurant and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Hotel Los Cocos Chetumal offers 80 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

3 outdoor swimming pools are on site.
During your stay at Hotel Los Cocos Chetumal, you're just a quick walk from Museo de la Ciudad. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the 3 outdoor pools
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Steps from Museo de la Ciudad and 6 minutes on foot from Museum of Maya Culture
Hotel Los Cocos Chetumal offers its guests 3 outdoor swimming pools. There's a restaurant on site. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Gift shops/newsstands, tour/ticket assistance, and laundry facilities are also featured at Hotel Los Cocos Chetumal. Self parking is free.

La palma – On-site family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • La palma

Things to do

  • 3 outdoor pools

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Los Cocos Chetumal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

All Business Hotel Chetumal
All Business Chetumal
All Business Hotel
Hotel Los Cocos Chetumal Hotel
Hotel Los Cocos Chetumal Chetumal
Hotel Los Cocos Chetumal Hotel Chetumal

Hotel Los Cocos Chetumal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 268 reviews
Rating 8 - Good. 84 out of 268 reviews
Rating 6 - Okay. 32 out of 268 reviews
Rating 4 - Poor. 11 out of 268 reviews
Rating 2 - Terrible. 10 out of 268 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Natisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

James

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
So, so stay
Beds are hard and pillows are small and uncomfortable, small TV and rooms need upgrading.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hans A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been to this hotel 21 years ago. There is still a waiter from this period who I recognizes. In the meantime the hotel has very modern and new rooms, and - to be honest - the old rooms a a very little bit outdated now. But staying honest: What do you expect for a super´price of 45$? The important thing is the cleanliness, friendly people and a very good restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nolan

Stayed 1 night in Dec 2024

6/10 Okay

Delroy

Travelled with group
Liked: Cleanliness, staff & service
Property had a great price and location. The staff were very friendly and accommodating. My sleep wasn't comfortable as they only provide two very small pillows for the beds. The pillows are about half the size of standard bed pillows. The sink also had a slow running drain and there was visible signs of mold on the ceiling above the beds and in the restroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Baeza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, Cleveland

Liked: Amenities
Todo muy bien
Stayed 2 nights in Nov 2024

6/10 Okay

Dawn, Belize City

Stayed 1 night in Oct 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there because it is always nice and clean
Stayed 2 nights in Nov 2024

8/10 Good

joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Great experience
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff is not as attentive.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Accomodating to a point. Disappointing
Receptionist was very accomodating after we booked the wrong date (typo error) and allowed us to change the date even though it was a nonrefundable room. She understood it was an error. However, the room they had us is was extremely shabby and dated. The sliding door to the outdoor barred area (no wider than 1 metre did not lock. The maintenence personell got straight onto it and added a lock. We had requested a room by the pool, but were told there were none available. Upon passing the area we noticed several unoccupied poolside rooms. We were prepared to pay more for the upgrade and have both stayed at this hotel numerous times before.
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Stayed 1 night in Sep 2024

6/10 Okay

rene

Travelled with family and small children
Liked: Cleanliness
They haven’t been keeping up with the mentenance the rooms need a little more mentenance work like walls need a little pain job since it’s stained with previous job being done . A little paint would do it and make it look a lot more presentable . The pillows need to be upgraded.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2024

10/10 Excellent

Justiniano

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

FRANCISCO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the show head. It was horrible
Stayed 4 nights in Aug 2024

10/10 Excellent

Edwin, Houston

Liked: Amenities
Nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service. They charged my card 3 times and refused to refund me. I had all the proof from my bank and they refused to help me
Stayed 2 nights in Jul 2024

8/10 Good

Lilian

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
this hotel is located in a good area where you are walking distance from restaurants, the seaside, stores ,market etc. The staff very friendly and helpful. however the hotel itself needs some up keeping its starting to look wear out.
Stayed 2 nights in Jul 2024

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2024

8/10 Good

Andy

Stayed 1 night in Jul 2024

10/10 Excellent

Pedro Mariano

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, I stayed there most of the times I travelled to Chetumal
Stayed 2 nights in Jun 2024