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Hotel Villa Fontana

2.5 star property

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Photo gallery for Hotel Villa Fontana

Hallway
Lobby sitting area
Lobby sitting area
Executive Quadruple Suite | Free WiFi, bed sheets
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av de los Héroes 181, Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪1 min walk‬
  • Chetumal Ferry Terminal
    ‪18 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪18 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Queen Suite

Executive Queen Suite | Free WiFi, bed sheets

Executive Queen Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive King Suite

Executive King Suite | Free WiFi, bed sheets

Executive King Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Quadruple Suite

Executive Quadruple Suite | Free WiFi, bed sheets

Executive Quadruple Suite

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Triple Suite

Executive Triple Suite | Free WiFi, bed sheets

Executive Triple Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Double Suite

Executive Double Suite | Free WiFi, bed sheets

Executive Double Suite

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

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4.1 out of 5, Very good, (440)
The price is CHF 40
for 1 room
includes taxes & fees
9 Apr - 10 Apr
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About this property

Hotel Villa Fontana

Hotel in Chetumal with a 24-hour front desk
A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Housekeeping is available once per stay.
Hotel Villa Fontana offers 15 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Chetumal hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Our customers tell us that they can't get enough of the helpful staff at Hotel Villa Fontana. During your stay, you're just a quick walk from Museum of Maya Culture. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Steps from Museum of Maya Culture and Museo de la Ciudad
Public spaces have free WiFi.

This Chetumal hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Villa Fontana
Hotel Villa Fontana Hotel
Hotel Villa Fontana Chetumal
Hotel Villa Fontana Hotel Chetumal

Hotel Villa Fontana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 58 out of 143 reviews
Rating 8 - Good. 55 out of 143 reviews
Rating 6 - Okay. 12 out of 143 reviews
Rating 4 - Poor. 6 out of 143 reviews
Rating 2 - Terrible. 12 out of 143 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Marisel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is convenient o a market, lots of places to eat. Staff very helpful
Stayed 2 nights in Oct 2024

6/10 Okay

Roberto

Stayed 1 night in Jun 2024

4/10 Poor

Sheri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is just OK at best. Nothing better.
I am use to the photos being from good angles to only show the best parts. But their photos are down right lies. I was not upset that the towels were not animals. But this is not even close to the type of hotel to have anything fancy. The fountain in their photo is not at the hotel and i have no idea where that fountain is. The "parking available" is just driving around the bock looking for street parking. This hotel is a step below a Motel 6 or the sort of travel log you stay at only because you are too tiered to drive any farther.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and location
Great receptionist. Very friendly and efficient. Room was large with a king and a double bed. Bathroom spotless, good shower with hot water and good flush. AC excellent. Location was good with about a 10 minute walk to the oceanside boardwalk (malecon). Good restaurants nearby. I would stay again. Good price.
Stayed 1 night in Mar 2024

8/10 Good

Ortwin

Excellent customer service.
Stayed 1 night in Mar 2024

8/10 Good

Emilia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was so nice with us the Hotel is simple but have everything in a good condition.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Shajira

Stayed 1 night in Dec 2023

8/10 Good

Lloyd

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony or Lisa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff Ever!!!
The staff was incredible.. from check in to check out.. absolutely WONDERFUL.. housekeeping as well. I will ALWAYS stay there when I come to town! Fabulous staff!!
Stayed 1 night in Oct 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Jyoti

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This was my first time at this hotel. I thought, maybe I'll give it a shot. When we arrived, we got our rooms and I notice there was a roach under the corner of the bed. >.< I also felt warm in the room, thought maybe the AC isn't low enough. I charged the setting and it didn't make much of a difference. There's also the wifi that wasn't working as good; and this is with the modem literally right outside the door. Then there's also customer service. We had to ask for a soap bar at the front desk just for them to let me know they don't have. Thankfully, I brought my body wash. Now, when leaving the hotel to go get lunch, we noticed there were 3 rooms that were being cleaned. Each with a soap bar on the side of the bed. We were basically lied to, over soap!? We asked again just to be lied to again for not having any soap bars when we passed 3 rooms with them on the bed. It's sad to have such customer service along with the other things listed. I really wanted to like this hotel. But I now understand why the price is low.
Stayed 1 night in Jun 2023

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

MD ALI

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac not working. Not good water service .no soap washroom
Stayed 2 nights in Apr 2023

8/10 Good

Ishmael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Kenny

Stayed 1 night in Apr 2023

2/10 Terrible

andrea

Travelled with group
Liked: Cleanliness, property conditions & facilities
I booked and paid for two separate rooms, The desk insisted that I had booked one room for two people. I had to book another room in desperation. The hotel is spotless!
Stayed 1 night in Mar 2023

10/10 Excellent

MD ALI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes good i like it’s safe

6/10 Okay

ADRIAN

Travelled with family and small children
Liked: Property conditions & facilities
Was an average hotel

10/10 Excellent

maria

Stayed 2 nights in Aug 2022

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for a short stay.
Clean, staff was helpful. Street parking, rooms a little small but for 2 people will be ok. Walking distance to the restaurant zone.
Stayed 1 night in Mar 2022

2/10 Terrible

Samantha Gabriela Susana

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022