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Hotel Indigo Naperville Riverwalk by IHG

3.5 star property

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Photo gallery for Hotel Indigo Naperville Riverwalk by IHG

Exterior
Standard Room, 1 King Bed, Balcony | In-room safe, individually decorated, desk, laptop workspace
Exterior
Standard Room, 2 Queen Beds, River View | In-room safe, individually decorated, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
120 Water Street, Naperville, IL, 60540
  • Riverwalk
    ‪3 min walk‬
  • Riverwalk Park
    ‪3 min walk‬
  • Naper Settlement Museum
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 1 King Bed, River View (Living Area)

Suite, 1 King Bed, River View (Living Area) | In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, River View (Living Area)

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (River View)

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Balcony (River View)

  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area Balc River View)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed (Living Area Balc River View)

  • 70 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, River View

  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 Bedroom, Balcony (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, Multiple Beds (Living Area)

  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible

In-room safe, individually decorated, desk, laptop workspace

Suite, Multiple Beds, Accessible

  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Shower, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Accessible (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually decorated, desk, laptop workspace

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Balcony (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Balcony (Living Area)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

Standard Room, 2 Queen Beds, River View | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed (Living Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, individually decorated, desk, laptop workspace

Premium Room

  • 37 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Hotel Indigo Naperville Riverwalk by IHG

Hotel in Naperville with fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Hotel Indigo Naperville Riverwalk by IHG offers 158 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the shopping around Hotel Indigo Naperville Riverwalk by IHG. During your stay, you're just a quick walk from Dandelion Fountain. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Dandelion Fountain and Riverwalk
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 5600 square feet (520 square metres) and includes conference space. A fitness centre, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Naperville Riverwalk by IHG. Self parking is free.

This 3.5-star Naperville hotel is smoke free.

Hotel Indigo Naperville Riverwalk by IHG has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,600 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of USD 100 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk by IHG Hotel
Hotel Indigo Naperville Riverwalk an IHG Hotel
Hotel Indigo Naperville Riverwalk by IHG Naperville
Hotel Indigo Naperville Riverwalk by IHG Hotel Naperville

Hotel Indigo Naperville Riverwalk by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 48 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities. Truly enjoyed our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Judith, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very comfortable and clean and staff very helpful and pleasant.
Stayed 4 nights in Nov 2024

6/10 Okay

Ayesha

Help
Stayed 6 nights in Nov 2024

10/10 Excellent

Mies

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Hotel. GREAT shops nearby. Safe getawat. Tons of places to eat.
Stayed 1 night in Nov 2024

10/10 Excellent

Eleonor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no complaints on our 3 night stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing! Great location and the rooms were very clean. Staff were very friendly. Would definitely stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

NELS, CHIPPEWA FALLS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, free parking hotel very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Perrin

Stayed 1 night in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The room was truly special and welcoming. There were 2 problems with the area. The entire place lacked adequate lighting. The very large bedroom had 2 pleasant bedside lamps. That was it. When packing or looking for something, it would have helped to have a flashlight. The second thing was the shower. I am 91 and very used to a walk in shower. My experience is a nicely shaped shower w/a glass door. Here I had a very large shower with a very moderate water guard and a shower curtain to the floor. It made both my desire and satisfaction with the shower to be minimal.
Stayed 5 nights in Oct 2024

10/10 Excellent

Alejandro, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, rooms are good and on-site parking make the hotel very convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Manervia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Working as a wedding photographer, my client used the venue as a pre-wedding and pre-honeymoon location. The aesthetics of the hotel proved to be a beautiful backdrop. Hotel Indigo’s reasonable location was instrumental for less travel between other wedding day activities.
Stayed 1 night in Nov 2024

8/10 Good

kuei-yuan, Pacific Grove

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lars

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip but the hotel is always so pleasant and confortable
Stayed 1 night in Oct 2024

6/10 Okay

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service
NO SERVICE NO SERVICE NO SERVICE
NO LUNCH SERV./NO VALOT.SERV/ NO BAG SERV/ NO ROOM SERV.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Travelled with group
Liked: Amenities
Disliked: Staff & service
Free parking was great! There is a garage connected to the hotel. The hotel was nice, however, the lighting inside the room was very dim and a lightbulb in one of the lamps protruded above the shade so made for a glare in your face. The down rods connected to the window treatments are made of a pliable plastic (not stiff), so it made opening/closing the treatments a bit challenging. The nightstand in between the 2 beds was only about 12" wide. It looked ridiculous and was not big enough if you had an iPad and a phone, book or water for 2 guests to place on it. Wait staff at breakfast were very slow, but the food was good. It set us back on our agenda for the day. For the money, I would not stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel everything is in walking distance drinks, food, right on river would stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Stayed 1 night in Jul 2024